S1. E21. The Empathy Gap: Chat GPT vs. the Human Touch with Marcos Souza Tech Learning Manager at Serasa Experian

CX & Chill

Oct 11 2023 • 30 mins

Join us as today's host Diana Castañeda, engages in a thought-provoking conversation with Marcos Souza, Tech Learning Manager at Serasa Experian. Get ready for an insightful talk on the intriguing relationship between humans and artificial intelligence, the definition of the “human touch,” and samba lessons. Enjoy!