S1. E13. Harnessing Niche: Crafting the Ultimate Customer Ride with Wendy Doulton from Katalyst Group and Halter Ego

CX & Chill

Aug 16 2023 • 41 mins

Today our host Stephanie Todd dives deep with Wendy Doulton, Managing Partner at Katalyst Group and Founder of Halter Ego. From her star-studded recruitment days with powerhouses like Amazon and Dreamworks to unexpected encounters with Obama’s chief economist, Wendy's journey is captivating.

This conversation is more than trading corporate ladders for horse saddles. It's a story of spotting goldmines, mastering the art of blending fashion with functionality, and the challenges of tailoring CX for niche clients. Enjoy!