Catch Farhan Akbar of Restaurant Associates, where we talk about going from host at Applebees to finding a love and calling in hospitality and service, appreciating good food, guests vs customers, and mozzarella sticks.

Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and its customers.

Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.