Catch Lily Walla of Spotsnyc, where we talk about going from turning down an internship at Shake Shack to start a customized mini cupcake business, the advantages of being "young and dumb" and faking it until you make it, and Bravo-lebrities.

Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and its customers.

Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer interactions, what it's like to be a business owner, and everything in between.