"Earned insights" and scaling Loom to +21M users with Joe Thomas, CEO and Co founder of Loom

The Bridge

Aug 18 2023 • 17 mins

Joe Thomas, CEO and Co founder of Loom, joins the show to talk about

  • How Joe and team have scaled Loom to +21M active users
  • The decision to hold on monetizing Loom until Year 3 of the company, and why founders should use activation as a success metric.
  • The "earned insight" that led the Loom team to build a horizontal application vs. vertical application
  • How Loom is planning to use Generative AI to improve collaboration and leapfrog its competitors.