PODCAST

Say It Skillfully®

Molly Tschang

Molly Tschang's Say It Skillfully® is a show that helps you benefit from Molly's guidance on the best possible ways to speak your mind at work in a positive and productive manner. She helps everyone from CEOs to interns to recognize that we are all both part of the problem as well as the solution, and that the path to solving any problem is to say what needs to be said. Molly is a rare breed: tough enough to advise CEOs and company boards, but empathetic enough to understand the human costs of not allowing talent to shine. She has helped dozens of management teams navigate the human after-effects of mergers and acquisitions, and her show brings her expert guidance to a wider audience. Listen for Say It Skillfully® every Tuesday at 8 AM Pacific Time/11 AM Eastern Time on the VoiceAmerica Business Channel.
Say It Skillfully® – Bob Whalen, Creating Value for the Long-term
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 108, Bob Whalen shares his unexpected journey to becoming CEO of a company with the ambition of lasting 200 years under employee ownership! Eldest of four boys, Bob’s leadership training started at a young age. While he was the first of his family to actually go to college, it was always the expectation. Bob shares the impact and valuable lessons of both of his parents, including the words of his mother—“nobody is better than you, and you are no better than anyone else.” Along with his sports upbringing, this paved the way not only for his college decisions, but also for the evolution of his business values. With lightness, Bob shares how “he had no idea” what job he’d do after college, and offers one of his “cringeworthy” learning moments, showing how senior leaders must continuously learn. He stresses the importance of being receptive to feedback and admitting mistakes, and opens up about the beginning of the pandemic when he told his workers that it’s their societal duty to get vaccinated. After receiving feedback and reflecting, Bob concluded that while he does strongly feel this way, it’s not his job as CEO to choose what his employees’ values should be. Learn also about the company’s successful acquisition strategy. Join Bob and Molly for an engaging discussion about the impact of family, taking risk and leading in a way that creates meaningfulness in people’s lives. Don’t miss this inspiring conversation that will help you learn how to navigate work while being invaluable and true to yourself. Read more to learn how a 100-year-old company plans to reach its 200th anniversary https://www.tugboatinstitute.com/a-100-year-old-companys-plan-to-reach-its-200th-anniversary/ Molly's thought for the week (Thank you Bob): Strive to be the best version of yourself. Get a little bit better each day.
1w ago
57 mins
Say It Skillfully®– Dalith Steiger Unleashes Potential with Heart
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 107, Molly is joined by Dalith Steiger, top digital shaper and leading voice in the global Artificial Intelligence (AI) ecosystem. Born in Israel, raised in Switzerland, Dalith shares how her start in school was hardly smooth and what it took to overcome teachers who bluntly said, “You don’t belong here.” She speaks fondly of a pivotal role model, her grandmother, now 101 years old! Her parents' belief in her was also essential, especially when she switched to a new school for a re-start, and began to excel in physics and math—which she describes today as “just another language.” After university, Dalith describes the influence of her family and starting her own in her first role as a software developer for a bank. Take note of how SHE drove her recruiting process! With parenting her primary purpose she shares how health issues with her oldest daughter presented a twist that led to building a design agency with her husband. Once her daughters were in high school, Dalith began to chase her true passion—“technology is where my heart beats.” Passion for the human and ethical aspects of AI and its impact on society and new business potential led her to team up with Andy Fitze and co-found the award-winning AI start-up SwissCognitive and the CognitiveValley Foundation. Today, Dalith lives her entrepreneurial dream as an AI advisor and speaker, as well as mentors young girls in tech, though she reflects on wishing it came about differently. Spreading her wings meant her marriage didn’t flourish, a reality that while we can have it all in life, we cannot necessarily have it all at the same time. Dalith is honest about the importance of staying true to her femine side—her love for high heels and dressing up—and opens up about gender bias in university and in business, including more recent than we might wish. Hear how she handled the naysayers and took the best of her cultural upbringing, and join us on a journey of vulnerability, courage and authenticity. Dalith inspires us to know no boundaries and to commit to taking action so that all can be safe, seen and heard, and our true and best selves. Molly’s thought for the week: David Shrier’s keys to effective learning: “Watch, do, explain.” Learn more about Dalith and how cognitive technologies help human beings, business and society: swisscognitive.ch
Nov 23 2021
56 mins
Say It Skillfully® – Winning Job Search, Title/Skills Mismatch?
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 106, Molly’s first caller, Jeff, is in the midst of a job search. With strong skills and experience, he’s finding that potential employers have a hard time identifying a specific fit for his wide array of capabilities. They talk about the imperative of first articulating his own purpose, and clarifying his key criteria not only for a role, but also identifying appropriate industry sectors. They also cover the importance of networking and leveraging trusted relationships and of staying positive throughout the process. Next, Andrew is in the early days of a new job in a new organization with loads of complexity. In particular, he asks about how to approach a team member whose job title and activities don’t seem aligned. He senses the person isn’t so growth oriented, and we talk through the importance of direct dialogue with this team member to get on the same page. Molly and Andrew discuss how essential it is for him to be clear on his aims for the conversation, and the criticality of his own “energy” in a successful interaction. Plus, integrating “work-life” in these early drink-from-the-firehose days is also top of mind (20:15). Finally, Emmanuel, a scrum master, is keen for his team to be even more collaborative, and Molly offers one way for him to engage his colleagues for an answer (46:20). Join the show to unpack these challenges and learn how to navigate work while being invaluable and true to yourself.
Nov 16 2021
54 mins
Say It Skillfully® – Job Search-Maternity Leave-More Productive?
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 105, Molly’s first caller, Lisa, shares an experience from 18 years ago, raising the topic of maternity leave at work, and how she and others successfully talked openly with management. They role model how one might raise some of the sensitivities that still exist today, with the ability to be in the shoes of both employee and employer key. And they delve into a WSJ piece about “Ruthless Productivity” at work! https://www.wsj.com/articles/was-the-office-always-this-distracting-get-ruthless-about-your-productivity-now-11635739260?mod=Searchresults_pos1&page=1 Next, Divan is keen on the topic of modernizing how people find jobs, with an eye to millennial, gen z youths… how to harness twitch, tik tok, etc. in an engaging way that helps level the playing field in applying and interviewing. He contrasts “growing up with an abacus” to digitally native kids. Then Priya joins Molly with a scenario on handling when the boss says, “You’re not fit for the role”—after being on the job just one month with no training! They also discuss how to interview a company to help ensure a good culture fit. Molly inquires about how much she contributes to discussions at work; Priya reflects and is honest about when she holds back. They talk about how she can be more forthright. Join the show to unpack these challenges and learn how to navigate work while being invaluable and true to yourself. Molly's thought for the week—thank you Zaza Pachulia! “Mentoring is a brain to pick, an ear to listen, and a push in the right direction.”
Nov 9 2021
53 mins
Say It Skillfully® OUR VOICES – Cason Crane, “It’s All Mental”
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Episode 104 is the 18th monthly feature of “Our Voices,” intended to accelerate social change that levels the playing field—helping everyone live to their full potential. Explorer and entrepreneur extraordinaire Cason Crane sheds new light on overcoming adversity in our lives. The oldest of 5 siblings, Cason grew up in a household in which he was pushed mentally and physically from a very young age. As a 6th grader, he was already studying multiple languages and completed his first half Ironman triathlon! He shares how this pressure affected him at the time and how he grew to appreciate it. His strong mental capacity and the competitive nature in his household instilled his values of never giving up and believing in himself. Cason talks about the positive experience of coming out as openly gay as a freshman in high school and the process of coming into his own. He expresses deep gratitude, “Knowing my family would always accept me” and acknowledges the privileges in his life. At just 18 years old, Cason set a goal to climb the Seven Summits: the tallest mountain on each continent, including Mt. Everest. Being the first openly LGBT person to do so, he used his platform to raise $135,000 for the Trevor Project—raising awareness for suicide prevention and supporting LGBT youths. You may be surprised to hear his thoughts around athleticism vs will. While working several years as a consultant after college, Cason used the pandemic as a launch pad to combine his love for exploring the world with his desire to make it a better place and started his now award-winning coffee company Explorer Cold Brew. Cason’s family motto is “It’s all mental,” and he says, “The biggest obstacle that people face is their own lack of self belief.” These ideas, along with his belief that quitting is not an option, continue to push him forward in tough times... whether a mountain climb, triathlon, business venture, or life in general. Cason inspires all to know no boundaries and to commit to taking action so that all can be safe, seen and heard, and our true and best selves. Tune in to hear him talk about the best parts of being an entrepreneur, and how to never say “I can’t…”—a motivating and heartwarming account of living one’s values, finding your true north and leading others. Molly’s thought for the week—Thank you Cason: “It’s all mental” and “give yourself permission to adjust your definition of success.” #sayitskillfully resources: * As a leader, here’s how to demonstrate the non-negotiable behaviors for your team. https://bit.ly/30EDNgu * How to amp up your self-confidence http://bit.ly/2NyZxHN * All Molly’s videos by category here: https://sayitskillfully.com
Nov 2 2021
56 mins
Say It Skillfully®  – Unreasonable boss, feel underappreciated?
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 103 Emma calls in first and shares frustrations with leadership’s mixed messages regarding “making mistakes.” After owning up to a mistake, she feels management still may hold it against her; they talk about how to handle this, including avoiding perceiving meaning that others don’t intend. Then, Clare is enthusiastic about a career change—new job and new industry—and keen to get started on the best possible foot. She and Molly talk about numerous ways for her to be proactive as the new kid on the block and to ensure that people perceive her the way she would like (14:00). Finally, co-business owners, Julie and Corey, join Molly for a lively chat about their (wildly) different communication styles! They discuss the imperative of first owning what’s going on for each of them before considering the other, and how to meet each other part way. Being intentional in creating their “team alliance” also came up, a powerful way for them to model effective collaboration to their small business clients (29:00). Tune in to these real-time situations and learn how to navigate work while being invaluable and true to yourself. Molly’s thought for the week: It's easy to look tall when you feel tall. And check out #sayitskillfully resources to help you say what needs to be said. * The Power of Appreciation! http://bit.ly/389vRpB * Here’s how to dissolve defensiveness with your boss https://bit.ly/3lvuWXH * All Molly's videos by category here: https://sayitskillfully.com
Oct 26 2021
54 mins
Say It Skillfully® OUR VOICES – Wendy Suzuki, the Gift in Anxiety
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Episode 102 is the 17th monthly feature of “Our Voices,” intended to accelerate social change that levels the playing field—helping everyone live to their full potential. World-renowned neuroscientist, Dr. Wendy Suzuki, joins Molly and shares the ups and downs of her journey and how she got UNconventional—off the rails—to find and follow her truth north! Growing up in California, Wendy reflects on her upbringing and what it was like for her parents, who spent time in a World War II Japanese internment camp. Education was revered, sense of community strong through the Buddhist church, piano taught her about the arts, and baseball, basketball, tennis had her active. She shares the serendipity on Day 1 of UC Berkeley—wow’ed by Professor Marion Diamond in “The Brain and Its Potential” seminar on how brains could change and get better... Wendy knew she was to be a neuroscientist. Now an award-winning professor of Neural Science and Psychology at New York University, she is frank about the tenure track and the costs; periods of being friendless, 25 pounds overweight, stressed out with insomnia. She admits to being an “anxiety hider” and describes her struggles with overcoming shyness and fear of being wrong. Her come-to-Jesus moment was in Peru river rafting, realizing, “I’m in my 30s and the weakest person on the trip.” Over 18 months, she got fit and got unconventional—doing the unthinkable for tenured faculty and switched her research focus to the transformative impact of movement on the brain, noting that doing so regularly stimulates new brain cells to increase memory. Wendy also provides a mini-talk on why anxiety is good! And she shares her favorite pandemic discovery—housework is aerobic—and how she created social connection while isolated. Don’t miss this empowering conversation, plus highlights of Wendy’s work—using exercise to make positive changes in our brains. With more than 31 million views on Facebook, her TED talk, The Brain-Changing Benefits of Exercise, was the 2nd most viewed in 2018! And learn from her about the oft misunderstood emotion, anxiety. You can harness the power of anxiety into unexpected gifts! Leading by example, Wendy inspires all to know no boundaries and to commit to taking action so that all can be safe, seen and heard, and our true and best selves. Molly’s thought for the week: Be the change you want to see in the world. LEARN MORE and be happier and healthier through Dr. Suzuki’s books, Good Anxiety and Healthy Brain, Happy Life! https://www.goodanxiety.com #sayitskillfully resources: * If you see a colleague headed toward burnout, here’s how you can tactfully help: https://bit.ly/3hMpzke * All my videos by category here: https://sayitskillfully.com
Oct 19 2021
54 mins
Say It Skillfully® – Transitions! Changing Jobs, New Roles & More
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 101, Cindy calls in first and shares thoughts on onboarding new people, in particular how to make it a two-way street. While it may seem “obvious” that all parties have skin in the game, employers who are proactive best set up newbies up for success by being explicit about training, and even more importantly they demonstrate “how” people work together. Then Gaby, who loves her job, shares how she didn’t exactly get off to a stellar start with her new boss and team; now a gossipy, combative setting is wearing on her emotionally and has her wondering if it’s worth it. Molly helps Gaby unpack this and shows how she can mend relationships and get back on track (11:45). Next, Roger is vulnerable about a very challenging period at an organization he’s been with for several years; promoted four times and then—boom—shockingly let go with a very bad taste for how it transpired. They discuss how to recover, stay high and turn this into a welcome opportunity to live his passion (28:00). Finally, Ben, immersed in change both personally and professionally, is now leading a bigger team and faces the need to grow his team, the organization and himself. Molly talks with him about leading people vs. managing work, and the imperative of increasing BOTH self-awareness and self-compassion (44:00). Molly’s thought for the week: Honor our teachers—past, present and future—especially the teacher within. Tune in and learn how to navigate work while being invaluable and true to yourself. More ways to #sayitskillfully: * Here’s how to dissolve defensiveness with your boss https://bit.ly/3lvuWXH * Here’s how you can win your boss' support for your advancement in the organization https://bit.ly/3cmgY6x * You were fired. Here’s how to exit gracefully http://bit.ly/3qhbPTc All Molly’s videos by category here: https://sayitskillfully.com
Oct 12 2021
54 mins
Say It Skillfully® – Marshall Goldsmith, Being Happy Now and Here
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Celebrating the 100th episode of Say It Skillfully®, Marshall Goldsmith—World #1 Leadership Thinker, #1 Executive Coach and inspiration for Molly to create her videos that led to the radio show—joins her for a lively look into his life journey. Molly shares her deepest gratitude to all her amazing guests for sharing the ups, downs, twists and turns of their journeys, especially the struggles and “learning moments” that most define who we are. Thanks also to all her wonderful and courageous callers, who were willing to share on the air in the spirit of helping listeners around the globe be who they are and say what needs to be said! This milestone celebrates all of you! Thank you for using your voice and helping create an accurate shared reality!!! Much to learn from Marshall’s journey and his coaching of more than 200 major CEOs and their management teams. Hear how he first met his wife, how his daughter’s feedback improved his earnings, about his spiritual journey, and about some of the most influential people who inspired his thinking and actions. An early epiphany: it’s easy to see our problems in everyone else; difficult to see our own selves in the mirror… Marshall shares his top learnings for you: 1) Work with great people! Make coaching about how great the client is—it’s about them, not you. 2) Mission in life: make a positive difference in people’s lives (not, prove how right or smart we are… Thank you, Peter Drucker). 3) Feedforward: ask people for input; then listen, thank them (don’t critique), and do what you can to try to get better. Don’t miss his most embarrassing moments, and the career path Marshall would have taken… He also shares tidbits from his book due out Sept, 2022, The Earned Life. Molly’s thoughts for the week—thank you Marshall! * Every time I take a breath, I’m a new me. * “Let it go.” (do it with me right now – raise one arm in the air, rotate your wrist a bit and exhale a big breath...) * Be happy now & here. Don’t miss the many wisdoms in this milestone episode, as well as what Marshall has been working on lately, as you learn how to navigate work while being invaluable and true to yourself.
Oct 5 2021
55 mins
Say It Skillfully® – Tracy Smith, Cape-less Superhero for Hope
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. If…“What have I done with my life—I want to make a difference” has crossed your mind, have a listen to Episode 99. Tracy Smith, President & CEO of Make-A-Wish Alabama, shares her journey to being known as a “cape-less superhero.” Tracy connects the dots from her youth... the tragic loss of her father when she was just 6 years old and the nurturing from her entrepreneur stepfather, which ingrained hard work ethic, the desire to be independent and valuing education, something that no one can take away from you. She recounts the image of her mom being supported by her closest friends and how all these “aunts” supported her and her sisters in the grief of daddy being in heaven. As a youth, Tracy made it a point to fit in with everybody, a skill that’s been core to her success as a nonprofit CEO. In raising her own children, she shares the power of “saying yes” vs. telling the kids “no” all the time; this has been pivotal to both her son and daughter finding and living their passions in life. The epiphany of “You can work for an organization with a mission” forever changed her trajectory. Tracy is upfront about “bad boss” experiences with people leading through their insecurities and egos teaching her how NOT to lead, and those with “great leaders” who inspired how she empowers others in her own leadership. Hear her thoughts on going with best case scenarios for maximum freedom and not creating policies based on worst case scenarios. LOTS of career considerations and leadership learnings, whether you’re early in career, or have been working for decades! Tracy and Molly have a lively chat about what private and non-profit sectors can learn from each other. And don’t miss hearing Tracy discuss how Make-A-Wish grants life-changing wishes for children with critical diseases and supports families in times of need. Tune in for heart-warming and inspiring thoughts and learn how to navigate work while being invaluable and true to yourself. Molly’s thought for the week: The way you respond to a situation has the power to change it. Tune in for an inspiring and heart-warming conversation and learn how you to navigate work while being invaluable and true to yourself. More ways to #sayitskillfully: Inclusive vision—being a leader with vision, who also values others’ ideas http://bit.ly/2kgLHeK and all Molly’s videos by category here, https://sayitskillfully.com
Sep 28 2021
55 mins
Say It Skillfully® – Mark Parsells Catapulting to the Top & Then…
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 98, Mark Parsells, Founder and Managing General Partner Montpelier Ventures, shares a life journey that’s included Capitol Hill, running major, global multi-billion-dollar divisions for American Express, Bank One (Chase) and Citigroup, and being Chair and CEO of three private equity and venture backed FinTech businesses. Mark shares what it was like growing up the youngest of four boys with a minister-turned-entrepreneur father, who made being at the top the only option. He talks about difficult times at home and learning to embrace the truth that parents—and leaders—are people, too. Lively political conversations over dinner led to studying political science and then working for Senator H. John Heinz III, where Mark learned how things really work. Keen to cut his own path, he shares his decision process to business school and finding his way to the private sector (and his epiphany of a $20,000 summer internship vs. his annual Senate staffer salary of $18,500!). He chronicles his remarkable ascent and impact at American Express, where he succeeded at being entrepreneurial within the corporate bureaucracy—and was invited to the annual shareholder meeting to review his strategy that brought credit cards as a form of payment to government institutions for the first time in history. With humor, he recounts another epiphany of being a “terrible junior employee!” and is not bashful that he was horrible at taking feedback (and encourages you not to do what he did…). Unexpected twists and turns—in particular, a defining wake-up call overcoming lymphoma—and his time at Citicorp after being recruited by Father of the ATM John Reed and then a massive business turnaround for Sandy Weill are both sobering and inspiring. Don’t miss hearing how Mark went against everyone’s advice and chose to leave behind the world of corporate jets for his true north, one of happiness and no regrets. Learn how to navigate work while being invaluable and true to yourself. Molly’s thought for the week (Thank you Mark!): Do what YOU think is the right thing to do.
Sep 21 2021
55 mins
Say It Skillfully® – Working Across Generations, Covid Onboarding
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 97, Molly’s first caller Rafael, who grew up mainly in Mexico, is eager to discuss a number of situations, some quite hysterical, of miscommunication across generations... from a younger colleague’s cryptic movie reference, to an “expert” presenting at a conference who managed to lose an entire audience, to a humorous encounter with his own daughter! We talk about ways to keep things light and work with emotions in the moment. Next, Matt raises a hot topic of how to effectively onboard new employees during Covid, from both the employer and newly-hired perspectives. We also cover tips for when you interview to turn the tables and ensure you’re better informed about the organization and role (20:15). Finally, Meredith asks about different ways to promote synergy across different functions and not succumb to organizational silos. We also have an unexpected exchange about her recent experience, where for the first time she’s in an environment in which challenging the status quo isn’t valued. Hear how she’s taking the bull by the horns to make a change (38:50). Tune in and learn how to navigate work while being invaluable and true to yourself. Molly’s thought for the week: celebrating the US Open and their “open” campaign, “When you’re open, you are a champion for all.”
Sep 14 2021
56 mins
Say It Skillfully® OUR VOICES–Shalimar Adorno poverty+possibility
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Episode 96 is the 16th monthly feature of “Our Voices,” intended to accelerate social change, level the playing field and help everyone live to their full potential. This may present a very different experience of... growing up, going to school, struggling, working and living; Molly hopes you’ll better appreciate and embrace our differences, so that we’re stronger for them! Her friend and special guest, Shalimar Adorno grew up knowing that she had to be great in life. It is remarkable that she saw “endless possibility”... Would you have seen if this had been you…? Born to a 17-year old mother in the South Bronx, Shalimar recounts not knowing where their next meal would come from, and not being able to safely play outside. She speaks fondly of 18 months living in Puerto Rico, where she could ride her unicycle outside, and food could always be found. Despite growing up in poverty, she highlights the richness of family ties and necessity of fearlessness and hope, and how her parents moved them always in search of a different beginning for a better life. Education was paramount—her mother sold her food stamps to enable Shalimar to go to a private school, knowing this was to be her lifeline. She talks about pivotal people without whom pivotal doors wouldn’t have opened, a dark decade after her brother was brutally killed and how she came to peace with it. Shalimar shares how she went from Spanish major and cohesive Hispanic community at Penn State to investment banking, and found her way to a life-changing role at the World Bank. She implores, “vulnerability is courage” and “bring your own folding chair when there isn’t a seat at the table.” Don’t miss this story of heart, grit and resilience—from a life not knowing abundance to the deepest appreciation of it. Tune in and be inspired to know no boundaries and for ways to take action so that all can be safe, seen and heard, and our true and best selves. Molly’s thought for the week: Strength isn't about how much you can handle before you break. It's about how much you can endure after you've been broken (unknown, adapted from Robert Tew)
Sep 7 2021
56 mins
Say It Skillfully® – Dorie Clark doesn’t want you playing short
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 95, Molly is joined by her friend Dorie Clark, top business thinker, key note speaker, consultant and described by the New York Times as an “expert at self-reinvention and helping others make changes in their lives.” Author of Entrepreneurial You, Reinventing You, and Stand Out, which was named the #1 Leadership Book of the Year by Inc. magazine, Dorie’s own career journey is a prime example of how one can navigate to their true north and develop a career that’s both meaningful and rewarding. She shares how getting out of her childhood in small town North Carolina couldn’t come soon enough and how joyous it was to be part of an early entrance college program. Dorie recounts an early setback being denied admission to graduate school, and how she navigated figuring out what came next; it included writing, politics and the most stressful job ever: running a nonprofit. She implores people NOT to let the “gatekeepers” hold you back and chronicles key learnings in starting her own business. Being responsive to what she saw in the market was key to iterating on her business focus. Dorie is open about what she saw in professionals who weren’t able to focus on the bigger picture and therefore didn’t establish meaningful goals and speaks about her soon-to-be-released fourth book, “The Long Game.” Key steps: 1) creating white space, 2) focusing where it counts, and 3) keeping the faith when it may seem things aren’t working. Dorie also suggests what companies can do to counter short-termism, and individuals to embrace being a “Swiss Army knife.” Molly’s thought for the week, in honor of Dorie: Show faith in yourself to lead others to have faith in you. Tune in for a lively and inspiring conversation and learn how to navigate work while being invaluable and true to yourself. Download Dorie’s free Long Game Strategic Thinking Self-Assessment at dorieclark.com/thelonggame Take advantage of her new book to help you to be more intentional—free up time, focus on what’s important and achieve your long-term goals. Pre-order here: dorieclark.com/longgame More ways to #sayitskillfully for you here: All videos by category https://sayitskillfully.com
Aug 31 2021
56 mins
Say It Skillfully® – Manage micromanaging, bullying and change...
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 94, Tony, who’s had a long career in construction, asks about more effectively calling out people who show bias or otherwise aren’t creating the space that supports people being their authentic selves. He and Molly talk about the white privilege that others may see in him, and what he can do to change people’s perception of him. Next, for those feeling micromanaged, Molly shares 3 tips that don’t involve the other person... strategies to manage yourself and not let the situation get the best of you (11:30). Moeed then calls in for advice on getting co-workers onboard with the additional processes and procedures needed as their nonprofit gears up to double in size. They discuss how to handle folks who aren’t keen to speak up in a group forum and what he might do to encourage a culture of greater openness; they also address helping the group move towards a shared reality so they can operate at greater speed. He also realizes how he hasn’t appreciated some of the realities of others. Next, Iris shares a sensitive situation of being brought onto a project but not yet invited to some of the key leadership meetings, which she feels is important for the success of the project. She and Molly talk through how she might approach the conversation without coming across as entitled; she wants to advocate in a positive way so that she’s able to contribute fully and benefit the organization (35:50). Lastly, on the topic of bullying, Molly offer words you might use when you’re experiencing a boss’ bullying behavior that’s inadvertent, helping you to be a part of the solution (49:20). Molly’s thought for the week, with appreciation for the late American spiritual teacher, Ram Dass: Our journey is about being more deeply involved in life and yet less attached to it. Tune in for these conversations and learn how to navigate work while being invaluable and true to yourself.
Aug 24 2021
55 mins
Say It Skillfully® – Loren Feldman Lifeline to running a business
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Episode 93 provides insights into a key driver of economic growth—small businesses. In the U.S., they employ nearly half of workers, make up over 99% of all firms and account for 43% of GDP. Molly’s guest, Loren Feldman, shares his journalistic path to becoming founder and editor-in-chief of 21 Hats, a unique online community for business owners. Early obsession as sports editor of his college newspaper led him to being a sports writer in Columbus, Ohio in the days of typewriters (remember those?) and no internet. He found his way to the business desk, drawn to stories of business that kept score through financials instead of runs, baskets or goals. Loren recalls covering the gold rush of fast food. He’s open about struggles as a youth, including the passing of his father when he was just 13. Playing sports was a means to getting comfortable with himself. An early mentor, Bo Burlingham, was pivotal in his career that included covering entrepreneurship at Inc, Forbes and the New York Times, and he shares a dream job as editor-in-chief of Philadelphia magazine. Once in an Inc. focus group, a business owner stated, “I don't want to be told how to run my business by a 23-year-old kid working for a money-losing publication.” This is why Loren took heart in founding 21 Hats, to connect business owners and entrepreneurs so they can learn from each other. Through his “reality radio” podcast, the conversations are raw and real with learnings in business and life, including @Jay Goltz’s recent epiphany… “why do I spend time putting out fires… fire the arsonist!” Listen into how the 21hats community has served as lifeline for business owners persevering through Covid times, as Loren pursues what he’s always wanted to do. Learn how to navigate work while being invaluable and true to yourself. Learn more about what it takes to run a business! https://21hats.com Latest podcast: https://21hats.com/episode-65-this-is-where-we-get-into-therapy/ And don’t miss the gems in Loren’s handcrafted newsletter: https://21hats.substack.com/
Aug 17 2021
55 mins
Say It Skillfully® – Dream job, market yourself without arrogance
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 92, Jenn, Molly’s first caller, brings a refreshing outlook and is keen to empower female colleagues, who feel left out and marginalized by what they perceive as “good ol’ boys culture” of a senior male leader. As a statistician, she loves data: “trust in God; all others bring data” and wants to do her part to ensure someone’s reputation isn’t damaged based on hearsay. We discuss how to acknowledge her colleague’s feelings and encourage them to take positive action, vs. be a victim (Note to leaders: appreciating people, even in seemingly small ways, can produce outsized impact). Then Julie shares her inspiring story of becoming a small business owner; she's keen to position her services relative to the competition in order to gain new clients, but is concerned about coming across too aggressively (16:15). Finally, a 30-year veteran in financial services, Gary, calls in pensive about what it would take to leave a safe and secure career and pursue a dream of being his own independent boss. He asks Molly about her own leap of faith in exiting corporate America. Molly shares how vital it is to know yourself, what moves you, and where there is demand. “Managing the downside” is what enabled her to de-risk going out on her own. We also talk about having the conversation with family about making such a move as it impacts all members (34:50). Molly’s thought for the week: Stop pushing so hard on the door looking for happiness—it opens inward. Tune in for these action-provoking conversations as you learn how to navigate work while being invaluable and true to yourself.
Aug 10 2021
54 mins
Say It Skillfully® OUR VOICES – Nate Wong, a career that matters
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Episode 91 is the 15th monthly feature of “Our Voices,” intended to accelerate social change that levels the playing field and helps everyone live to their full potential. In hearing the life journeys of people you might not otherwise encounter, listeners gain empathetic understanding for what may be a very different experience of what it means to grow up, go to school, struggle, work and live in our world. The aim is for people to see a bit of themselves in these journeys, and embrace—we’re more similar than not. Molly’s friend and “way-finding” social intrapreneur, Nate Wong, leads the way; you can pursue meaningful purpose AND a career in big business! With grandparents who emigrated from China to Hawaii—picking pineapples—Nate’s father grew up in Honolulu, his Mother, Fiji. They met as she attended University of Hawaii on scholarship, and opened a Chinese restaurant before heading to the DC area where Nate grew up. While in a relatively diverse community, he shares experiences of not fitting in and struggling with his race—kids making fun of his school lunches, name calling in college—speaking too well to be fully Asian, yet not white enough for other settings. When a professor crossed the line, Nate took a stand with school administration, finding his voice when he needed it. He opens up about the deep introspection resulting from the recent anti-AAPI sentiments... helping him realize how he’s suppressed emotions and been complicit in stereotypes of a monolithic race, a model minority…, and assimilating to a white male leadership model. Molly and he discuss the immense gratitude their parents have for the opportunity to be in America, the constant hospitality they offered to others new to the states, and the lasting impact of their pay-it-forward spirit on their own values. Picking one of the 3 “right” majors—engineering—and earning his MBA from Yale, Nate talks about letting go of what he was supposed to do. He approached his work as testing different hypotheses, “zigzagging” a path to living his purpose. In 10 different countries, he partnered with the likes of the Obama Foundation, Acumen Fund and Endeavor and opened social impact units at Deloitte Consulting and at Boston Consulting Group. Nate also shares gems from his writings: challenging our view of successful innovation to be one that benefits many, not a select few. Molly’s thought for the weekL Lack of courage sabotages more people than lack of ability. Don't beat yourself before you start (FS.blog). Tune in for Nate’s journey, inspiring us to know no boundaries and commit to taking action so that all can be safe, seen and heard, and our true and best selves.
Aug 3 2021
56 mins
Say It Skillfully® – Meeting overload, when others won’t change…
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Episode 90 starts with a shout-out to every listener around the world—the show has passed 100,000 listeners in more than 160 countries around the world! Molly’s heartfelt gratitude for you encouraging those around you to be who they are and to skillfully say what needs to be said! Thank you! Her first caller, Bill, shares that the transition back to the office has him worn down with meeting overload and 12-hour days; he asks how to raise this and create a sustainable work program?! Then Mari, a 3rd generation Japanese-American, is keen for ways to positively and productively talk about anti-Asian sentiments and activity; how can Asians respond and leaders in bigger organizations be more a part of the solution? She shares learning of her own parents being sent to the Japanese internment camps in the US and the lasting impact that had (14:30). Next, Sara presents a challenge of bringing marketing support in-house from a 3rd party firm and how to manage the transition with the key contact whose skills aren’t a fit long term (35:00). Finally, Molly shares two tips: how to use positive intention so that the other person receives you well, and when the topic is especially heated, how to lean into connection and trust before trying to solve (46:30). Molly’s thought for the week: “When you focus on the past, that’s your ego. ... When I focus on the future, that's my pride. I try to focus on the present. That's humility.” — Giannis Antetokounmpo, 2021 NBA Finals MVP, scoring 50 points in a series-clinching 105-98 Game 6 victory that ended the Milwaukee Bucks’ 50-year title drought. Tune in to the show for her conversations as you learn how to navigate work while being invaluable and true to yourself.
Jul 27 2021
52 mins
Say It Skillfully® – Rosanne Haggerty: solving homelessness NOW
Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Episode 89 features Rosanne Haggerty, President & CEO of Community Solutions—winner of the MacArthur Foundation $100 million “100&Change” award—and internationally recognized leader in innovative strategies to end homelessness. The US alone spends $12 billion trying to support those experiencing homelessness, but most efforts are not solving the problem! Profoundly impacted by her parents, Rosanne has been at the forefront of tackling homelessness over more than 3 decades. Few in the world comprehensively understand homelessness as she does—listeners will gain an appreciation of the complexities in creating system-wide change. With humility, Rosanne shares her epiphany after 17+ years working on-the-ground about what’s broken, and of how she’d been “part of the problem.” She recounts what it was like in what was then known as “Homeless Hell” in Times Square and to garner local support for the ambitious and highly improbable task of rehabilitating the historic Times Square hotel. That successful endeavor created safe and affordable units with mental health services to help people rebuild their lives. As she continued to learn, she pivoted from focusing on housing sources to the @builtforzero approach, guided by a single aim. You may be surprised that the single biggest barrier is the mindset that homelessness isn’t solvable. IT IS! Check out the 80+ US cities/counties making it a reality every day (https://community.solutions). Your voice matters—implore your city to know who’s experiencing homelessness by name and to act with accountability for measurable results. Molly’s thought for the week: how would it feel if you didn’t have a safe place to sleep tonight? Don’t miss this informing and inspiring conversation about effecting meaningful change. Join the show to get a rare glimpse into Rosanne’s life journey, inspiring us to know no boundaries and to commit to taking action so that all can be safe, seen and heard, and our true and best selves.
Jul 20 2021
1 hr 3 mins

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