On today's episode of the Spapreneur® Podcast, Ramona Rice is kicking off the Spapreneur® Excuses series. Excuses are easy but working towards your goals takes effort, time, and luck. In this episode of the Spapreneur® Podcast, Ramona Rice is going to go over some common excuses she sees in the spa world and how to overcome them.
Topics Covered:
- Excuse 1: Clients
- Have a client standards agreement Understand client expectations
- Know your ideal client for your business and for each staff member
- Retention as a company focus
- Excuse 2: Not enough time
- Prioritize what’s important
- Track your hours
- Use block scheduling
- Excuse 3: I don’t have the knowledge
- Crowdsourcing information in Facebook Groups
- Sign up for business training
- Excuse 4: Not enough staff
- The unemployment extra money is running out
- Have a hiring plan in place
- Your ideal team member avatar
- Excuse 5: No Money
- Profit first - book by Mike Michalowicz a proven system of business accounting and accountability that will enable you to enjoy profits as a business owner
- Know your numbers - you have to know how much
- Stop asking for financial advice in Facebook groups
Resources Mentioned:
- Spapreneur® Alliance Group
- How to Protect Your Business Legally Podcast Episode
- Download the Client Retention Calculator
- Joy of Missing Out Book
- Spapreneur Mastermind
- Traction by Geno Wickham
- Profit first - book by Mike Michalowicz
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