Ep 19: More Than KPIs: What Metrics Are Important? with Constanzia Churn and Chris Brown

Managers often prioritize metrics that drive revenue and have a direct impact on the bottom line. But what are some of the not-so-obvious metrics that can help you keep retention rates high and turnover rates low? In this episode, Tonya Ladipo talks with The Ladipo Group’s COO Constanzia Churn and Atwater Martin's Senior Consultant and HR Business Partner Chris Brown about how to measure what matters. After the episode, go to http://www.theladipogroup.com/podcast to download our worksheet for tips on how you can show up as a better people manager and leader in your organization. If you have management-related questions (that you’re too scared to ask HR), email us at managingwellpodcast@theladipogroup.com so we can discuss them on the show.