In this special bonus episode of MSP Chat, sponsored by Hornetsecurity, Erick and Rich discuss why security and services are the two hottest segments in IT, and why vCISO services are a giant opportunity combining both. Then Erick’s tip of the week details a methodology for building a sales roadmap that will help you reach your growth goals. Next, Hornetsecurity evangelist Andy Syrewicze joins in for a survey of underappreciated security vulnerabilities in Microsoft 365, and how to address them. And finally, one last thing: rats on a plane!