In this special bonus episode of MSP Chat, sponsored by SuperOps, Erick and Rich discuss TD SYNNEX’s plans to help its partners get into the market for sophisticated AI solutions, and the reasons MSPs need to stop talking about technology outcomes with clients and start talking about business outcomes instead. Then they’re joined by SuperOps channel chief Juan Fernandez for an insightful look at the mindset and toolset changes MSPs must make to keep pace with evolving customer needs. And finally, one last thing: how AI helped a Finnish coffee roaster create a new blend that apparently doesn’t taste like a hallucination.

Discussed in this episode:
TD SYNNEX Cuts to the AI Chase
A coffee roastery in Finland has launched an AI-generated blend. The results were surprising