PwC's just-launched Crisis Leadership Centre (CLC) takes a holistic approach to professional training, focusing on the intuitive, "soft" skills at the heart of leadership. Founder Claudia van den Heuvel talks with PwC Crisis and Resilience co-leader Bobbie Ramsden-Knowles about the CLC mission to help leaders develop the skills, agility, and core of resilience required to guide a team through disruption – and thrive.