S5E8: TRUST and Feedback—Part VI: Feedback and Feed Forward

The TRUST Show

May 22 2022 • 23 mins

There is a new approach to feedback, referred to as “feed-forward” (compared to “feed backward”, which is what the classic type of feedback is referred to). The idea behind “feed-forward” is that instead of giving feedback after the deed is done, when there is no opportunity to implement this feedback (at least not on the deed that was already done), you should give “course corrections” while the work is still being done. It is forward-looking (thus “feed-forward”) compared with backward-looking (thus “feed-back”). In this episode, I explain more about the philosophy of feed-forward, compare it with classical feedback, and provide tips on how to decide which one you should choose in a specific situation.

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