Your host, Thomas Watkins, talks with the Senior Director of Digital Product and User Experience of Kendra Scott, Brad Power. Brad's journey into the realm of product management is a testament to the power of customer-centric thinking. His career began in a call center, where he honed his skills in customer retention. This experience laid the foundation for his marketing roles and eventually led him to the intersection of technology, customer needs, and business goals. As a director of digital product at Kendra Scott, Brad now leverages his background in technology, UX, and product management to drive the company's success.

Learn more about Brad's work HERE.

Connect with Brad on LinkedIn HERE.

Think you'd be a great guest on the show? Apply HERE.

Learn more about Thomas's work at 3Leaf HERE.