Matt Horowitz highlighted the significance of continuous learning and staying updated on new products and technologies in the pool industry. Matt stressed the importance of maintaining close relationships with industry experts like Tish Dibble and Jason Hall from Pentair to stay informed about new products. Actively seeking information on upcoming products and updates ensures that he remains well-versed in the latest advancements.

Matt's hands-on experience with Pentair warranty service provided him with valuable insights into various pool equipment, including heaters and automation systems. This practical experience enabled him to understand the intricacies of different products and troubleshoot effectively. By engaging with new technologies and products, Matt expanded his knowledge base and enhanced his expertise in the field.

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