Host Sheana Ahlqvist speaks with Hans Jørgen Wiberg, founder of Be My Eyes, a free mobile app that connects blind and visually impaired individuals with sighted volunteers through live video calls. Wiberg explains how Be My Eyes works, how he monetized an app while keeping it free for both sides of the marketplace, and how important it is to consider how blind people interact with the world around them when designing products and services.

You’ll learn:

• What is microvolunteering?
• What is Be My Eyes and how does it work?
• How can we design products so that they are more accessible to the blind?
• How can one monetize and keep sustainable a product or service, especially one that is designed for a low-income population, without charging users?
• What are some challenges facing Be My Eyes and similar apps in their efforts to support specific populations worldwide?

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