Turning It Off And On Again - Stas Daszkiewicz - RevOps Rockstars - Episode #10

Jan 27 2023 • 48 mins

When you think of IT, you likely think of a department that installs antivirus software rather than one that helps drive revenue. Stas Daszkiewicz is a seasoned RevOps professional, a Salesforce savant, and serves as the Senior Director of IT at Sisense. Stas joins hosts David Carnes and Jarin Chu for another insight packed episode of RevOps Rockstars where he breaks down some RevOps myths. In this episode we dive into his 12 years of Ops experience, the role that IT plays in RevOps, and how new RevOps pros can get a leg up in the industry.

Takeaways:

Nothing is irreversible, but the time to reverse it is all dependent on how much prep you have done.
The role of an IT department had evolved from just a department that fixes computers and solves tickets. While Sisense’s IT department does that work, they are also responsible for managing business systems like Salesforce outreach and Marketo.
When implementing systems, your main focus should be to allow reps to not have to think about the systems. Keeping this in mind will allow your reps to focus on satisfying the customer.
When it comes to in-housing or outsourcing work, Stas has two main metrics, turnaround time and expertise needed. Quick turnaround times, and projects that require expertise not found internally, are when he outsources work.
As technology improves, software will allow general admins to be able to make changes that would have required a developer 10 years ago.
A good way to progress your rev ops career is to learn from those above you, and network with their peers. One of the best things you can do is build your network as quickly as you can.
Take advantage of as many learning tools as you can. Many tools are free or low cost. Some great examples include Trailhead, Udemy, or LinkedIn Learning.

Quote of the Show: