We cover a wide variety of topics in this episode, but there’s one recurring theme: generosity is not a commodity. Tim Sarrantonio, a generosity experience designer and Director of Corporate Brand at NeonOne, a nonprofit CRM solution. Listen to this episode as we discuss: 💸 Personal stories painting the reality of fundraising 🤖 The role of AI and tech in digital giving strategies 💥 Why contextual friction can help with online donations 💌 Ways nonprofits can improve their email campaigns  ⌛️ When to upgrade from spreadsheets to a CRM Tim is an internationally renowned speaker on generosity, technology, and the trends in the social good sector. After helping various causes raise over $3 million, he then moved into providing support for thousands of nonprofits through his work at Neon One. He has spoken at AFPICON, NTC, TEDx, and holds a Certificate in Philanthropic Psychology from the Institute for Sustainable Philanthropy.  Link to The Nonprofit Email Report: https://neonone.com/resources/nonprofit-email-report/