Did you know volunteers are 2x likely to donate to your nonprofit? Listen to Episode 18 of The Nonprofit Lab where I speak with Geng Wang, CEO and Cofounder at Civic Champs to understand:
📋 The capabilities of volunteer management platforms
🦾 How the technology has evolved and is being innovated
🙋🏻‍♀️ Ways nonprofits can convert volunteers into donors
⭐️ What makes an outstanding volunteer experience
📈 The ROI of investing in volunteer management tech

My guest in this episode is Geng Wang CEO and Cofounder of Civic Champs, an innovative volunteer management platform that helps nonprofits triple volunteer and mentorship capacity and retention. Geng is a serial entrepreneur, and prior to Civic Champs he cofounded two other companies, Rent Jungle and Community Elf, both of which were acquired in 2014 and 2017 respectively. Geng has also worked as an engagement manager at McKinsey & Company and holds degrees from Michigan State University and Harvard Business School. In this episode we unpack the most important and innovative capabilities volunteering management platforms, we discuss ways to measure and address volunteer feedback, what makes an outstanding volunteer experience, why it’s important, strategic approaches for asking volunteers to donate (volunteers are 2x as likely to donate to your cause), the ROI of volunteer management platforms and overall considerations for how it fits into a nonprofit’s short and long term technology roadmap.