In the episode of Loan Officer Team Training, host Irene Duford, along with guest Kenneth Duford, delve into practical strategies for loan officers to optimize their teams and partnerships. The discussion focuses on the importance of consistency in business operations, with an emphasis on the application of checklists to ensure that things happen the same way every time!

The duo also underscore the significance of fostering strong relationships not only within the team but also with clients and real estate agents. This episode provides loan officers with actionable insights into enhancing their practices and maximizing their impact through others.

Get Loan Team Training for YOUR Team: loanteamtraining.com

Motivation by Appreciation Inventory to know each team member's Language of Appreciation:

https://shop.appreciationatwork.com/products/the-mba-inventory-basic-2019

Show highlights:

00:25 - Introducing Kenneth and His Role

01:00 - You Have to Have Really Good Help

01:50 - The Loan Officer is Too Involved

05:00 - Building Team Culture

06:20 - Understanding The Loan Team’s Roles

08:30 - How Can We Be Better

09:45 - Mindset Matters

13:15 - Efficient Loan Processes

18:45 - Verifying Daily Priorities

20:30 - Checklists are Everything

22:00 - The Pilot’s Story

24:15 - Words Are Very Powerful

26:20 - Selling the Power of Your Loan Team

27:20 - Asking For Referrals

30:35 - Learning How to Make the Calls!

33:00 - The Power of Listening

34:25 - Motivation by Appreciation Inventory

36:00 - A Communication Course, with Processes

37:30 - We Call It WOW Training on Purpose