Our guest today is Julie Brown, the extraordinary leader architecting and executing on a massive transformation strategy for a nearly $7 billion HVAC, Fire, and Security division of Johnson Controls.

Julie helps lead a team of folks who are keeping critical systems running smoothly at schools and hospitals across the country. Behind the scenes, though, they’re navigating the uncomfortable upheaval of a digital transformation journey.

Julie cares a lot about her work. But she cares even more about her customers and her team, and she is relentlessly committed to leading with empathy.

In this episode, Chris and Julie cover:

• The joy Julie got from going on HVAC calls with her dad as a kid
• The lessons she learned during her time at Alcoa in the days in the midst of the sub-prime housing market crash, and how this helped her avoid the typical blind spots of planning for the future
• The horrific loss that changed Julie forever and redefined her as a leader
• Transforming care for patients and education for students
• Why empathy is critical in helping employees create a better future

And much more!

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