Catalyst Conversations

We Are Unity

Catalyst Conversations is your backstage pass into the minds (and boardrooms) of Australia’s most transformational Leaders. Hear from an impressive line-up of Executives as they share the latest business transformation insights in the context of Purpose, Vision, Brand and performance Culture.

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Episodes

Connections, commerce and customer-obsession with Tony Karp
Aug 30 2021
Connections, commerce and customer-obsession with Tony Karp
In an increasingly digital and distanced world, connecting with your customers (and your people) presents an ongoing and evolving set of challenges. One organisation ahead of the curve is digital gift card service Prezzee,  who’ve taken what was once considered a last minute gift alternative and reinvented it as a thoughtful and personalised gesture. In this week’s Catalyst Conversations, Prezzee CEO Tony Karp joins Ben Bars to discuss finding power in Purpose and guidance from values, protecting ‘connections’ in the digital space and the difference between customer service and customer obsession. Conversation highlights  What are we gifting each other all around the (COVID) world?The driving force of choice and empowermentWhat the hospitality industry can teach you about good retailCreating advocacy through customer experienceCreating two customer experiences with one productBuilding a customer-centric cultureBuilding chemistry through a camera lensThe experience of launching in two markets during lockdownManaging your people’s (and your own) wellbeing Shifting from startup to scaleupThe extraordinary power of well-defined valuesCreating a clear vision of what comes nextConnecting people with a personal touchWhat happens to unused gift cards?Advice for Tony’s younger selfKeen for more?Hear Tony wax lyrical about the power of defining the right fundamental values for your organisation – then see for yourself. Our Prezzee Uncovered case study covers our co-developed process to design the right data-driven values to support the organisation’s culture and strategy, and unlock advocacy from its people.Listen to the full discussion, rate, review and subscribe to our podcast and catch more insightful Catalyst Conversations here
Finding Purpose beyond your passions with Michael Klim
Mar 16 2021
Finding Purpose beyond your passions with Michael Klim
When radical change lies ahead, how do you draw upon Purpose to help you answer the question; ‘What’s next?’ When Olympic gold medalist Michael Klim hung up his speedos in 2007 and retired from professional swimming, he did exactly that, channelling his passions into a purpose-led entrepreneurial career. This week, Michael joins Ben Bars to discuss the lessons he took from the pool to the boardroom, the changes in store for the next generation of athletes and innovators and ‘what’s next?’ for his career. Conversation highlights (Show notes)The impacts of the last year on Michael, his family and his home in BaliThe logistics (and the importance) of the impending OlympicsResponding to change and uncertainty as an athleteTransitioning from sportsman to managing a businessThe unseen teamwork behind sports and businessFinding your purpose beyond retirement from sport Marketing: From face of the product to brains behind the productMichael’s biggest learning from the business worldInnovation through product vs innovation through processMichael’s leadership style (through his team’s eyes)‘Mastering’ Sleep, nutrition, exercise and mindfulnessThe societal impacts on the next generation of athletesThe impact of globalisation on competitiveness and personal growthThe future of Health and WellnessWhat advice would Michael give his 1990 self?What’s one thing Michael would like to learn in 2021? Keen for more?More and more organisations are recognising the importance of a consciously designed purpose. But simply having a purpose is not enough. For organisations looking to form a meaningful connection with their people and their audience, living your Purpose is key.Find out more about the We Are Unity approach to purpose on our blog, or start a conversation with us at hello@weareunity.com Join The Community - our email monthly update on the world of People & Culture including our thought leadership, case studies, research reports and the latest episode of Catalyst Conversations. Please rate review and subscribe to the podcast so we can continue to reach as many people as possible with our inspiring guests. Follow us on LinkedIn: https://www.linkedin.com/company/weareunity
Evergreen lessons in leadership with Hamish Thomson
Feb 16 2021
Evergreen lessons in leadership with Hamish Thomson
What are the top mindsets and behaviours of truly progressive leaders? And why does the working world need more ‘radiators’ and less ’drains’? Hamish Thomson, CEO and author of ‘It’s not always right to be right’ joins Ben Bars to talk about living a more purposeful life, the greatest lessons (and mistakes) of his career and what inspired him to write his book in our latest Catalyst Conversation.Conversation highlights Hamish’s resignation from Mars and the inspiration for his bookThe power of pragmatism in sharing lived experiences The foundational value of being true to yourself Finding your passion and finding your talents Leading a more purposeful existence Nature vs nurture: how to unlock your leadership potential Leading change rather than managing change The ‘best’ mistake Hamish has madeWhy the working world needs less ‘drains’ and more ‘radiators’ What you can learn from bad bosses The top mindsets of successful leaders Nurturing the depth and quality of relationships  Linking purpose to profitability What’s next for Hamish Thomson?Keen for more?Hamish Thomson’s book ‘It’s not always right to be right’ is packed with many more insights and learnings from his time in the corporate world. You can find out more about Hamish and his book here.We Are Unity have been developing a model to help us define what tomorrow’s leaders will need to succeed. Learn more about our Leadership Excellence Acceleration Program here.Listen to the full discussion, rate, review and subscribe to our new podcast and catch more insightful Catalyst Conversations here.
Connecting ‘The Future of Work’ to the future of the workplace with Paul Edwards
Jan 14 2021
Connecting ‘The Future of Work’ to the future of the workplace with Paul Edwards
The future of work is upon us and the reality of the fixed, 9-5 place of employment is yesterday’s news. For the millions of office buildings around the globe, that means a dynamic rethinking of the purpose and function of the workplace.Paul Edwards, General Manager of Strategy and Customer at Global property heavyweight Mirvac, shares his insights on the work places, work styles and work strategies of tomorrow with Ben Bars on a brand new Catalyst Captions.Conversation highlightsWhat’s worked and what hasn’t in our initial shift to working from home, including:The increased viability of task-oriented workFinding more time for productivity in the marginsNecessitating quick decision makingLearning to separate work and homeHow we’ve lost ‘learning through osmosis’Using the office as a place to interact, connect and collaborateShifting focus from performance to output and outcomeBuilding trusted relationships at a distanceThe importance of interactions in complex problem solving and innovationRedesigning the office experience to supercharge creative thinkingThe role of AI and automation in tomorrow’s workplaceBalancing COVID-19s positive impacts with burnout, fatigue and mental wellbeingTransforming old ways of working through a purely digital lensHuman centred workplace design & nurturing different work stylesDiscovery sessions: Turn rapid insights into innovationDesigning flexible work: Space utilisation vs people managementBuilding the right habits to adapt to change3 simple ways to make better use of the officeKeen for more?The workplace is just the tip of the iceberg when it comes to the Future of Work. Jump over to our blog for more Future Ways of Working insights, and be sure to leave your details here to receive our full published report in February.
From culture to customer: The power of people with Antony Ritch, CEO of TFE Hotels
Nov 26 2020
From culture to customer: The power of people with Antony Ritch, CEO of TFE Hotels
When hospitality is at the core of your brand, your people are your measure of success. But how do you ensure your employee culture is driving commercial success? And how might that change in an increasing digital (and distanced) world?Antony Ritch, CEO of global hospitality group TFE hotels, joins Ben Bars in our latest Catalyst Conversation. Conversation highlights How COVID-19 has impacted the group in surprising ways and how they’ve driven success throughBuilding an adaptive business to manage innovation and new technologies.The shifting perception of travel- from destination to experienceEngaging with your community and building a brand that champions ‘local.’First impressions and the role of employees in delivering your brand to the customerPeople as product: the role of brand in hospitality vs consumer goodsMatching your internal culture with your external culture promise to build brand authenticity.Leading by example and reflecting the values you want from your teamThe importance of transparency, clarity and context in achieving common goalsConsistency with flex- building a group culture of diverse brandsAustralia and New Zealand’s opportunity to transform travelThe next big thing in hospitality.Keen for more?TFE Hotels have a brand new careers site that does an exceptional job of articulating their purpose, culture and people promise. We’ve been have been lucky enough to collaborate with TFE hotels on a number of projects, including the people stories featured on the site. For an in depth look at how we worked with TFE to develop their EVP and  help them pivot their Employer Brand during COVID-19, check out our Uncovered Case Study.Please rate review and subscribe to the podcast so we can continue to reach as many people as possible with our inspiring guests.Follow We Are unity on LinkedIn
The necessary tension between culture and performance with David Webster, President of Workday in Asia Pac & Japan
Nov 18 2020
The necessary tension between culture and performance with David Webster, President of Workday in Asia Pac & Japan
Rate review and subscribe to the podcast so we can continue to reach as many people as possible with our inspiring guests.Follow us on LinkedIn: https://www.linkedin.com/company/weareunity-The necessary tension between culture and performance with David WebsterThe race is on to redesign the workplace, and culture is the word on everyone’s lips. But what good is culture if it doesn’t translate into performance and commercial success?David Webster, David Webster, President of Cloud HCM and Financials software organisation, Workday talks the future of the office, rethinking communication and the fallacy of ‘engagement’ with Ben Bars on the latest Catalyst Captions.Conversation highlights The evolving Purpose of Workday (0:30)Putting people at the centre of enterprise software (1:00)Turning data into action and insight into innovation (2:35)Are engagement surveys a waste of time (5:19)Using trends, data and context to find the ‘why’ in anything (6:38)The necessary tension between performance and culture (10:15)The role of the office and the future of work (13:35)Changing our perspective on communication (16:08)Gender equality in technology and the workplace (20:45)The power of listening to your people (26:11)Keen for more?Like David, Ben Bars never misses an opportunity to hold engagement surveys to task. Catch his provocative piece ‘Don’t let the engagement score be your white whale’ on our blog.