One-size-fits-all research approaches are no longer sufficient to effectively address content moderation, fulfill the content preferences of each user, and prevent harmful, false information from undermining democracy. Researchers like Michal Luria are beginning to understand how complex human behaviors should be taken into account in UX design and incorporated into the policymaking process.
Dr. Michal Luria is a researcher at the Center for Democracy & Technology. Her work makes use of immersive and human-centered design research methods to envision and critique interactions with emerging technologies. In her work she translates research insights into thought-provoking interactions and necessary discussions of ethics and policy.
"This is transparency to me" Center for Democracy and Technology, https://cdt.org/insights/this-is-transparency-to-me-research-prototypes/ (last visited Oct 31, 2022)