Technology is transforming every sector of society and the economy. For example, think about how e-commerce has disrupted retail, artificial intelligence is changing healthcare, and autonomous vehicles will reshape transportation.
In an increasingly digital world, technology companies are aggressively lobbying policymakers to advance their interests. This means that tech policy needs social innovation rather than just a new set of policies that favor the interests of a few well-connected tech titans.
Unfortunately, many tech policy debates have been framed as if there are only two options: Either support the interests of big tech corporations or lose out on the economic benefits that come with technological innovation. But what if there’s a third way?
We need policies that encourage broad adoption of beneficial technologies without favoring one company over another or creating anti-competitive market conditions. In other words, we need social innovation in tech policy.
Shahed Amanullah
Shahed Amanullah serves as Global VP of Customer Experience at growth strategy consulting firm Frost & Sullivan. He is also Managing Director of Frost Capital, a Palo Alto-based private equity fund manager that acquired Affinis Labs, an award-winning social innovation firm he co-founded. Shahed also founded Zakatify, a social impact fintech startup, and Zabihah, the world's first global Halal restaurant guide.
Resources
Home, Frost & Sullivan (2022), https://www.frost.com/ (last visited Oct 14, 2022).
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