I’m on a mission to make this country friendlier. How? Let’s just put it out there - people can be annoying. Family, team-mates, clients, bosses, employees, people you meet in the street, people on line, you, .... yes, you. Why do people think and act the way they do? Why do we burn each other without intending to? Believe me, I’ve made some classic mistakes, but have also had a lot of success training people to better communicate. International sports teams, top executives, teachers, sales people, politicians and people who just want to get on with people. Learn the OPEN FLAME techniques, learn about yourself, enjoy the stories, spread your fire. read less