Kumaran, Gowtham and Deepak discuss why should or should not use an open source tool. Open source is not free in the enterprise context. Cost of supporting, updating and troubleshooting  the tool needs to be considered. Robotic Process Automation (RPA) implementation need to evaluated with a clear understanding of the benefits vs. cost. Kumaran shares an example calculation for return on investment (ROI). RPA tool can turn from a cost reduction tool to a profit generating tool. When you think of automation think of  three  factors  that you are trying to address 1. Toil  2. Complexity 3. Accuracy. There can be good reasons to go with open source - when you want to really take ownership. There has to be deep technical interest in understanding the code and contributing to it. Log4J has created a question mark on open source - where vulnerabilities are not found even though apparently it is visible to all.   #opensourcesoftware #RPA #rpatools #roboticprocessautomation #informationtechnology #enterprise #podcast #podcastepisode #audio #etiunplugged Follow us on:https://etiunplugged.in   https://fb.com/etiunpluggedhttps://www.linkedin.com/company/etiunplugged