Tech of the Week -A weekly tech podcast channel from Softweb Solutions Inc

Softweb Solution Inc

Welcome to Tech of the Week from Softweb Solutions. This is where we bring you the latest and greatest in digital technologies that are ushering a new era for the enterprise of today, which is driven by the hunger, desire and the need to innovate at a lightning pace. Companies need to go beyond traditional methods and embrace the true potential of business transformation through fair use of technology. In this series, we will shed light on a technology or tool every week with our experts in the enterprise tech space. So, tune in to our channel wherever you are! For more information visit https://www.softwebsolutions.com/ read less
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Episodes

How enterprises can access the true potential of AI across the entire business chain
Jan 17 2023
How enterprises can access the true potential of AI across the entire business chain
Anshita: Hello, and welcome to another episode in our tech of the week podcast series. I am Anshita Solanki, Senior Content Writer at Softweb Solutions. I have with me, Abhinav Srivastava, Sr. Business Manager at Softweb Solutions – an Avnet company.Our today’s episode is dedicated to artificial intelligence, and I would like Abhinav to talk about how companies across industries can use AI to accelerate their digital transformation journey and create value across different areas of the business chain.So, Abhinav, can you please tell us about the current situation of AI adoption, considering the new normal?Abhinav: Sure, Anshita.The unprecedented global crisis has triggered a monstrous shock in demand and supply, disturbing the ability of many companies to foresee future trends. The fragility of the situation has forced technology laggards to rethink upon their entire business value chain model including manufacturing, retail, supply chain and more. The key is to embrace AI as integral part of the business model, putting the technology at the center of the organization.Meanwhile, those who have already implemented AI are better equipped to manage and streamline their entire business model, including supply chain processes, channels, products and deliver on consumer needs with speed, scale and specificity. So, what I am trying to say is AI can play a vital role in recovering faster from the ongoing crisis and establishing more resilient enterprises.Anshita: Right, so you mentioned that AI plays a vital role. Can you further explain how AI enables businesses to find success in the new reality and assess the true potential of AI across the entire business chain, including the five major areas, which we’ll discuss as we go.Abhinav: Before I answer your question, let me tell you that these areas may have different degrees of relevance for sectors and industries, and the usage may differ accordingly too.to listen full episode visit our landing pagehttps://www.softwebsolutions.com/resources/ai-across-business-chain.html
Go beyond automation. Adopt RPA. Why? Learn from this podcast.
Sep 12 2022
Go beyond automation. Adopt RPA. Why? Learn from this podcast.
Hello. Good morning, everyone! Welcome to another episode of our podcast series. In this podcast, we will talk about RPA and how it solves business processes. With me, I have Wilton Rogers III. Wilton is a businessman. I came across RPA in 2017. I saw how RPA could help businesses. My approach was to see how I could bring down the downstream. With years of trial and error, I was able to build the company to support businesses that want to implement an end-to-end RPA solution. Now, we are RPA service providers of many services and programs.I am Zalak Patel, associated with Softweb Solutions from the last six years and primarily focusing on digital transformation initiatives. That includes technologies such as RPA, AI, data analytics and so on.RPA as a game changer is not a new thing, of course. What are the key challenges it is addressing? How is it transforming business processes?What are the underlying factors in RPA adoption that are roadblocks while decision-makers consider RPA?There are a lot of talks between RPA, intelligent automation (IA) and hyper-automation. Are these terms connected or different in nature?Some companies have adopted RPA. And some companies are adopting it down the line. What are the key barriers while adopting RPA? Or what are the common challenges that companies, from SMEs to large enterprises, face?Around us, we see many advantages or benefits of RPA. Are there any disadvantages, minuses, or drawbacks of RPA adoption?What are the critical RPA trends for 2023 that businesses will witness?Would you mind naming industries with the highest RPA adoption?Is there any golden advice or a thumb rule you would like to recommend for successful RPA implementation?For reference visit : https://www.softwebsolutions.com/resources/rpa-beyond-automation.html
Digital transformation transforming the manufacturing industry
Apr 28 2022
Digital transformation transforming the manufacturing industry
Anshita: Hello and welcome to another episode of our digital transformation podcast series. My name is Anshita Solanki, and I am a Senior Content Writer at Softweb Solutions, an Avnet company. I am delighted to welcome Pushpak Parmar, Business Development Manager to talk about digital transformation in the manufacturing industry.So, in today’s podcast on digital transformation, we will have a discussion with Pushpak on how digital transformation is changing the face of businesses across diverse industries. But before that, if you are new to the channel, I recommend you check out the line-up of our previous episode on ‘Time to move beyond digital transformation’. And if you are an existing listener, I would like to thank you for joining again.Hi Pushpak, it’s great to have you here. I’m excited to discuss a few use cases related to the manufacturing industry, but before we do that can you just give us a glimpse into the significance of digital transformation across the manufacturing sector?Pushpak: Yes, sure. To start with, as we know, there’s a lot going on in the current times. We have observed that digital adoption is accelerating in almost every industry, and the manufacturing space is no exception. And Anshita, if you look at the manufacturing industry, it is so broad and diverse. And the issues that have plagued the world recently are highly unprecedented. So, embracing digital transformation has become a necessity for businesses to stay competitive in this rapidly changing market.Anshita: Absolutely!https://www.softwebsolutions.com/resources/digital-transformation-transforming-the-manufacturing-industry.html
How AI-powered chatbots with cognitive capabilities are powering the future of customer experience
Oct 1 2020
How AI-powered chatbots with cognitive capabilities are powering the future of customer experience
Hello everyone!And a very good day to all of you!I am Ahmed Zubair, Subject Matter Expert for Softweb Solutions – An Avnet company.As part of our digital transformation series – in today’s podcast we will be talking all about AI-powered chatbots with cognitive capabilities that result in improved customer experience.Such AI-powered chatbots are one of the key investment areas under customer experience for all industries which disrupt the way enterprises work and communicate with their customers. I will also talk about how these chatbots provide a holistic digital solution that cuts across the customer life cycle and improves overall customer experience. Since the pandemic of COVID-19 is ongoing, organizations are struggling to set up frameworks for handling assistance jobs. Perhaps many organizations are under pressure to keep their operations lean during this pandemic and that’s exactly how an AI-powered chatbot with cognitive capabilities can help with. It helps in streamlining your operations as well as interacts with your customers and assist them with information at their fingertips.Before knowing about AI-powered chatbots let’s see the current scenario of customer experience. Companies are spending billions of dollars on customer acquisition, but it is not worth it until they offer a great customer experience. So I can say that customer experience is more than just customer service.It includes a personalized customer approach, establishing a lasting relationship, and support availability round the clock.
Why manufacturers need to go digital and join the Industry 4.0 revolution
Jul 21 2020
Why manufacturers need to go digital and join the Industry 4.0 revolution
Hey everyone, I am Suyash Deo, Functional SME for IoT and Advanced data practices at Softweb Solutions, an Avnet company.I welcome you all to a brand-new podcast episode today where I will be speaking on how the COVID-19 pandemic is forcing companies to go digital and contributing to the Industry 4.0 revolution. I will also tell you how manufacturing companies are utilizing digital transformation during this time to turn their factories into smart factories and getting ready for the new normal.Before starting the episode, let us look at the current scenario of the world and how the pandemic is forcing the global business ecosystem to move towards digitization across industries.How COVID-19 pushes a digital transformation boom across the world?The current scenario of the world, the challenges and how to mitigate them with technology.How IoT technology can fast-track certain digital transformation objectives of businesses?Different ways in which, IoT can help bring the digital transformation and how to get started.The rise in adoption of Industry 4.0 is reflecting a greater trend of automation.What will be the post-pandemic businesses look like?Currently, the global economy is in the severe slowdown mode amid the upsetting developmental targets of economies across the world. The disruption caused by the pandemic left nothing untouched and will change the way we have lived and worked. With social distancing as a new norm, the way businesses operate and people connect has changed to remote workforces, seamless digital experiences and new social norms.
The rise of remote collaboration in the wake of COVID-19
May 30 2020
The rise of remote collaboration in the wake of COVID-19
Hello everyone, I am Yash Bhandari, a technology consultant at Softweb Solutions, an Avnet company. I welcome you all to a whole new podcast episode today.In this episode, we are going to talk about how the ongoing COVID-19 pandemic is forcing enterprises to transform digitally and step into a new era of remote collaboration at a great length.Before diving into this episode, let me tell you that there are many things that we could take as positives out of this gloomy situation like the rise of a new digital age, making work portable across time and space. These are things that we did consider in the past, but never realized how crucial they would become.Until the beginning of the year 2020, digital workplaces were being spoken about, fueled by the need to save on resources and time. But very few companies thought of embracing the concept of digitizing work to create dynamic, work-from-anywhere experiences.But five months into 2020 and the outbreak of the pandemic has eventually brought tectonic shifts in the world of work, forcing organizations to respond to these sudden shifts in requirements. Remote work is not new, but remote workplaces definitely are.So, in the future, will the current situation be viewed as the dawn of a new era of remote collaboration? Or will it be seen as the beginning of the end of the traditional work culture in the history of the world of work? Or will it simply be seen as the emergence of digital workplaces for a specific time period as an emergency measure?However, the current scenario will be foreseen in the future, one thing is certain: it has entirely changed the company culture and employee experience, leading organizations, all across the world, to adapt to new ways of working remotely, what the tech industry normally calls – a virtualized digital workspace.We all know how the global outbreak has laid a far-reaching impact on businesses and individuals. In this situation, each one of us needs to stay stable and socially separated to work through this time of uncertainty. At Softweb Solutions, we are practicing safe and sound social distancing in compliance with the underpinning principles of the World Health Organization, enabling our employees to work seamlessly from the comfort of their homes. Thanks to the new-age remote collaboration technologies and dynamics of modern digital workspaces!
The core of an IoT platform – Realizing the business value of connectivity
May 8 2020
The core of an IoT platform – Realizing the business value of connectivity
Hello Everyone!And a very good day to all of you!I’m Gary Ramsey, Sr. Engagement Manager at Softweb Solutions, an Avnet company.Before I start the podcast, I’d like to say a bit about the current situation that is facing us all over the world.Humanity always drives toward excellence. And regardless of the industry, we’ve always strived to excel in the face of uncertainty.But today, due to the COVID-19 epidemic, professionals all over are compelled to step up to new challenges and learn to adapt to the new normal. Whereas most of us, depending on where you reside on this planet, are experiencing lockdown, or shelter in place, it seems tough right now, at Avnet we are adhering to the World Health Organization guidelines by practicing safe social distancing, like I hope the rest of you are too.This is a very crucial time and it’s proving to be a game-changer, especially in the IoT industry, and I’ll be addressing specifics later on. So, as you are doing now – utilizing this time to enhance your knowledge, explore new technologies, and gaining a better understanding of how we can use knowledge to grow your businesses and most importantly – make up for the economic loss that the entire world is experiencing now.Softweb Solutions, an Avnet company is running a series of captivating conversations about the latest Digital Transformation technologies that are disrupting every industry today– whether it is the internet of things (IoT), artificial intelligence, or mixed/extended reality implemented via mobility, wearables, chatbots, etc.Today, we’ll be talking about how IoT will be a pivotal technology for building back our lost economic opportunities. Especially now, when billions of devices are being added to the Internet, it’s impossible to physically service every device, once deployed and we have a lot of lost time to make up. And during disasters & pandemics, in most cases we can’t go on site to service them – IoT devices, once initialized, will need to be self-aware – and nearly 100% autonomous. The only way to manage this massive deployment of IoT-enabled devices is with an IoT platform. So choosing the right partner to manage your IoT network of devices is critical to the success of your business.Internet of Things (IoT) — a modern technology, is one of the fundamental elements under the umbrella cloud computing term: Digital Transformation. IoT is changing the whole perspective of how we are interacting with remote things – which are now being attached to the edge of the Internet at a record-breaking pace. Whether you know it or not, IoT is transforming your business operating model across people, processes, and technology; reducing the reliance on user-owned hardware and increases the reliance on subscription-based cloud services.Additionally, the Internet of Things (IoT) is more than just sensors that capture and share data for analysis. IoT has evolved from single point remedies to robust solutions, that require a robust – expandable and user-friendly platform to manage all these IoT-enabled edge devices. An IoT platform is the underlying tool to manage a network of interconnected devices and technologies to solve a spectrum of challenging business issues.Why are IoT platforms so importantThe Internet of Things is a characteristically complex networking environment. Simply stated – IoT Platforms bridge the physical world to the corporate digital environment.Selecting the right IoT platform that will meet (or exceed) your company needs depends upon so many factors: the need for specific hardware, real-time access, protocols, custom reports, etc.Deploying an IoT platform in your organization will help you save money, and if done right will also save you time. When creating your IoT “Must Haves” list, you will need to take into