Host: James Hilliard
Guests: Ryan Spurr, Manufacturing Strategy Director at Connection
Mark Wulfhorst, Senior Director for the Solution Engineering Group at TIDC, Connection
Show Notes:
00:03 Introduction to Connections Technology Integration and Distribution Center 00:49 Challenges Faced by Manufacturing Customers 01:23 Disruptive Initiatives in Manufacturing 02:12 The Changing Expectations of IT 03:04 The Struggle to Hire Competent People 03:57 The Reality of IT Staffing in Manufacturing 05:30 The Increasing Demand for Better Technology Delivery 06:39 The Evolution of Customer Needs and TIDC Services 07:43 The Benefits of TIDC Services 08:57 The Impact of COVID on IT Delivery 11:43 The Transition to Windows 11 20:12 The Role of TIDC in IT Asset Disposal 22:05 The Engagement Process with TIDC 23:55 Conclusion and Contact Information