PX Space

Linda Robinson MSN, RN, CPXP

Welcome to PX Space, a space devoted to the human side of healthcare. Our blog, podcast, and newsletter discuss the issues that face patients and hospital care teams as they relate to elevating the hospital environment and enhancing the lives of those who visit and work there. We also discuss the latest technology in the industry and how technology has played a role in advancing the human side of hospital care. We encourage you to engage with us by subscribing to our monthly newsletter, listening to our podcast, and providing us feedback on the issues you’d like to discuss. Head to our website www.journeypx.com to connect with us! read less
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Episodes

Empowering Indigenous Voices in Nursing: A Journey with Dr. Misty Wilkie
Dec 27 2023
Empowering Indigenous Voices in Nursing: A Journey with Dr. Misty Wilkie
Explore the transformative journey of Dr. Misty Wilkie, PhD, RN, FAAN, in this episode of PX Space with host Linda Robinson. As a Clinical Associate Professor at the University of Minnesota School of Nursing, Dr. Wilkie's pioneering research centers on supporting minority nursing students, particularly those from American Indian/Alaska Native/Indigenous backgrounds. Gain insights into her impactful role as the Founder/Director of Niganawenimaanaanig, securing $4.2 million to empower American Indian/Alaska Native/Indigenous nursing students. Delve into the complexities faced by American Indian communities, addressing historical injustices like the Indian Relocation Act and the enduring impact of the boarding school era. Dr. Wilkie challenges the notion of easily overcoming profound historical traumas, emphasizing the lasting effects on present-day issues. Host Linda Robinson navigates the discussion through Dr. Wilkie's dedication to Niganawenimaanaanig, providing holistic support for students, and the program's expansion at the University of Minnesota School of Nursing. Discover the success stories of Niganawenimaanaanig, graduating 19 American Indian/Alaska Native nurses with BSNs and expanding to support DNP and Ph.D. candidates. Dr. Wilkie's programs aim to address the historical underrepresentation of Indigenous healthcare providers and empower nurses to return to their tribal homelands. The episode unfolds the challenges, triumphs, and ongoing efforts to support minority nursing students, intertwining historical context, personal experiences, and the transformative power of dedicated programs. Dr. Wilkie also shares her involvement in creating the first American Indian digital clinical experience with Shadow Health, emphasizing cultural nuances in healthcare. The simulation incorporates practices like burying the placenta at homelands, unique communication styles, and the significance of eye contact. The dialogue underscores the importance of cultural competency in nursing education and the transformative power of mentorship. The podcast concludes with Dr. Wilkie emphasizing the impact of visible role models and encouraging aspiring nurses to overcome barriers with perseverance and a strong support system. Tune in to this illuminating episode, where culture, healthcare, and education intersect, fostering a dialogue that transcends boundaries.
Paws and Reflections: A Journey into Animal-Assisted Healing with Whitney Romine, MPH, C-AAIS Animal-Assisted Services Coordinator at Mayo Clinic Rochester
Dec 7 2023
Paws and Reflections: A Journey into Animal-Assisted Healing with Whitney Romine, MPH, C-AAIS Animal-Assisted Services Coordinator at Mayo Clinic Rochester
In this week's heartwarming holiday episode of PX Space, host Linda Robinson speaks with Mayo Clinic Rochester's Animal-Assisted Services Coordinator, Whitney Romine, MPH, C-AAIS. With a remarkable 13-year tenure as a hospital-based therapy animal program advisor and volunteer coordinator, Whitney brings a wealth of experience and passion to the discussion. Whitney's journey unfolds with vivid tales of her discovery of the Volunteer Services profession and hands-on involvement in an Animal Assisted Support program, where volunteers, accompanied by their dogs, provided heartwarming visits to patients. As she reflects on her early experiences, Whitney fondly recalls coordinating her first Pet Partners evaluation event and attending a life-changing conference where a leader in animal-assisted therapy shared an inspiring story of how he and his parrot connected with patients. Her firsthand account of these events emphasizes the dedication required to cultivate positive human-animal relationships and ensure the success of therapy dog teams. Whitney shares her commitment to advancing animal-assisted programs beyond traditional models, envisioning collaborations with clinicians and integration into treatment activities. Her enthusiasm for innovation is paired with a strong emphasis on ensuring the welfare and enjoyment of the animals involved.  Tune in for heart-warming stories of transformation, compassion, and the extraordinary impact that animal-assisted support programs can have on individuals seeking comfort and support in healthcare settings.
Advocating for Patient Safety: Dr. Soojin Jun's Transformative Journey and the Vision of Patients for Patient Safety US
Dec 6 2023
Advocating for Patient Safety: Dr. Soojin Jun's Transformative Journey and the Vision of Patients for Patient Safety US
In this compelling episode of PX Space host Linda Robinson speaks with Dr. Soojin Jun, a Population Health Pharmacist at Oak Street Health and co-founder of Patients for Patient Safety US. Dr. Jun, a distinguished board-certified geriatric pharmacist, brings additional certifications in patient safety and healthcare quality, anchored by her Doctor of Pharmacy degree from the University of Illinois Chicago. Driven by a deeply personal experience of harm within her family, Dr. Jun transitioned from her previous role as a videographer to a career in healthcare, emerging as a fervent advocate for patient safety. The tragic event involving her father, a South Korean immigrant navigating language and cultural barriers in healthcare, impelled Dr. Jun to confront gaps in care and medication-related adverse events. These challenges tragically culminated in her father's untimely death, prompting Dr. Jun to channel her grief into a resolute commitment to enhancing healthcare for others.The conversation illuminates the profound impact of personal caregiving experiences on Dr. Jun's professional journey, underscoring her unwavering dedication to advocating for patient safety. It sheds light on the complexities faced by families navigating healthcare, particularly in the presence of language and cultural barriers. Dr. Jun's trajectory embodies a steadfast commitment to catalyze positive change in healthcare, with a vision of improving the system one patient at a time.Continuing the discussion, the two explore the intricacies of healthcare, specifically in the realm of medicines and patient safety. Despite existing safeguards, both hosts acknowledge that there is room for improvement. Dr. Jun shares her transformative journey, realizing that her initial efforts as a pharmacist were merely a starting point for the systemic changes she aspired to instigate. Through shared caregiving stories, she recognized that medical harm transcends cultural and language barriers, leading to the formation of Patients for Patient Safety US—a collective of individuals who have experienced or witnessed medical harm.This dynamic organization aims to advocate for patients and caregivers at the policy level, uniting various patient safety organizations to amplify their collective voice. Dr. Jun emphasizes the crucial need for policy change, particularly in addressing workplace violence. The conversation delves into the multifaceted challenges within healthcare, ranging from language barriers to navigation issues and the lack of clarity in discharge care. Also mentioned, is the importance of technological solutions, such as language translations in patient rooms, aligning with broader efforts in quality improvement. The discussion also highlights the alignment of Patients for Patient Safety US with the World Health Organization's Global Patient Safety Action Plan, spanning from 2021 to 2030. Dr. Jun's narrative and advocacy work stands as a testament to her unwavering commitment to effecting positive change in healthcare policies and practices.
Human-Centered Leadership in Nursing: A Conversation with Distinguished Nurse Executive Kay Kennedy
Dec 6 2023
Human-Centered Leadership in Nursing: A Conversation with Distinguished Nurse Executive Kay Kennedy
In this episode of PX Space, Linda Robinson MSN, RN, CPXP interviews Kay Kennedy DNP, RN, NEA-BC, CPHQ, a highly experienced nurse executive and educator with a DNP in Executive Leadership. Certified as an Advanced Nurse Executive and a Healthcare Quality Professional, Kay's rich leadership background includes roles such as Chief Nursing Officer and VP of Patient Care Services. Kay's commitment to excellence in nursing leadership is evident in her Human-Centered Leadership articles. Currently teaching at Emory University, her insights, rooted in human interactions and self-care, enrich the exploration of healthcare leadership in this podcast. The episode delves into nursing leadership's unique aspects, highlighting nurses as leaders at every level. Kay shares research findings on human-centered leadership's importance and addresses the literature gap. The discussion emphasizes the critical role of self-care for leaders, introducing the motto "It starts with you, but it's not about you." Exploring leadership behaviors like the "awakener" and "connector," Kay reveals nurses' desire for supportive leaders fostering professional growth and team unity. The conversation touches on self-awareness, transitioning from individual excellence to team success. The analogy of putting on one's mask first underscores the importance of leader well-being for effective team care. The episode also contains a reflection on the potential impact of this leadership theory amid nursing shortages. It highlights the transformative potential for leaders at all levels to adopt this approach, fostering a culture of excellence, trust, and caring in healthcare organizations. Don't miss this thought-provoking episode of PX Space!
Community Health and Compassionate Care: Dr. Chanti Flanagan's Perspective
Nov 15 2023
Community Health and Compassionate Care: Dr. Chanti Flanagan's Perspective
In this episode, Linda speaks with guest Dr. Chanti Flanagan, a distinguished family medicine physician and hospitalist at St. Elizabeth Healthcare. Dr. Flanagan unravels the intricate evolution of the hospitalist role, a profession that emerged from physicians' complex demands juggling hospital and office duties.Diving into the essence of hospitalist responsibilities, Dr. Flanagan provides valuable insights into their specialized role, exclusively dedicated to managing patients within the inpatient setting. From admission to discharge, hospitalists like her focus intently on acute problems, emphasizing a holistic and patient-centric approach.The episode unveils the collaborative nature of hospitalist work, spotlighting their pivotal role within multidisciplinary teams. Dr. Flanagan emphasizes the close collaboration with nursing staff, social workers, and various specialists, creating a seamless network that ensures comprehensive patient care.She also highlights her and the hospital's proactive involvement in meeting community needs through initiatives such as GO Pantry. GO Pantry is a non-profit organization committed to combating childhood hunger in Northern Kentucky by supplying food to children when schools are not in session. The organization underscores the significance of averting child hunger and urges community support to create a positive influence on the lives of these vulnerable children.Beyond exploring hospitalist intricacies, the interview addresses pressing issues such as workforce shortages and technology integration in healthcare. Dr. Flanagan and Linda delve into the challenges faced by healthcare professionals and the innovative solutions aimed at preparing patients for a successful discharge.The conversation not only highlights the distinctive role of hospitalists in the broader healthcare system but also delves into the evolving landscape of healthcare, where technology and teamwork intersect to shape a more efficient and patient-focused future.
Transforming the Patient Experience: Insights from Jason Ruda MS, CPXP Patient Experience Director
Oct 18 2023
Transforming the Patient Experience: Insights from Jason Ruda MS, CPXP Patient Experience Director
In this episode host Linda Robinson, MSN, RN, CPXP speaks with guest Jason Ruda, MS, CPXP, who currently serves as the Director of Patient and Provider Experience at Tandigm Health. Drawing upon his wealth of experience in healthcare leadership and his unique expertise in enhancing physician and employee engagement, Jason offers invaluable insights into the dynamic healthcare landscape.Jason's remarkable journey into healthcare leadership was spurred by a deep-rooted passion for the field, ignited by a pivotal personal experience involving his mother's healthcare, where he witnessed firsthand the transformative power of a human-centered approach.Their dialogue delves into the paramount importance of patient experience, highlighting that its significance extends beyond just the patients themselves. Both Linda and Jason underscore how patient experience is integral for healthcare providers and staff as well. They stress the pivotal role of effective communication and the art of listening to patients' stories, which ultimately leads to the delivery of individualized care and significantly improved health outcomes.The conversation also navigates through the myriad challenges currently facing the healthcare industry, including issues like workforce shortages and the urgent need for more time to be dedicated to patients. Jason shares his insights on how these challenges can be mitigated by fostering a culture of understanding, empathy, and patient-centered care.The episode shines a spotlight on the indispensable role of patient-centered care in the realm of healthcare. It is a thought-provoking exchange that serves as a testament to the transformational power of empathy, effective communication, and active listening in the healthcare landscape.
Navigating the Path of Cancer Care with Guest Dr. Abdul Rahman Jazieh
Oct 4 2023
Navigating the Path of Cancer Care with Guest Dr. Abdul Rahman Jazieh
In this episode of PX Space host Linda Robinson, MSN, RN, CPXP, is joined by Dr. Abdul Rahman Jazieh, MD, MPH, a world-renowned oncologist deeply committed to improving the lives of cancer patients. Together, they explore the fundamental principles of oncology care that are essential for oncologists, clinicians and patients to understand when embarking on their cancer journey. Key takeaways from this episode revolve around essential principles of oncology care. First, confirming a cancer diagnosis through biopsy is emphasized, highlighting the inadequacy of suspicion alone and the importance of seeking clarity. Second, understanding the disease's stage is crucial for treatment planning, encompassing aspects like tumor size and metastasis. Third, the central question of cancer's curability shapes treatment approaches and encourages multidisciplinary discussions, leading to diverse treatment options. Fourth, when cancer is incurable, the focus shifts towards improving the patient's quality of life, addressing symptoms, and pain, and aligning with patient preferences. Lastly, continual assessment, addressing diagnostic errors, and reevaluating treatment in response to progress underscore the need for a systematic approach throughout the cancer journey. These principles serve as a compass for oncologists, clinicians and patients, empowering them to seek clarity and make informed decisions while navigating the complex landscape of cancer care. Dr. Jazieh emphasizes the need for systematic and repeated questioning to ensure the most appropriate and effective treatment plans. Join Linda Robinson and Dr. Jazieh in this insightful conversation as they shed light on the critical aspects of cancer care that every individual should be aware of when facing a cancer diagnosis.
Unlocking the Secrets to Longevity and Wellness: Dr. Mohsin Jaffer's Pearls of Health and Happiness
Sep 21 2023
Unlocking the Secrets to Longevity and Wellness: Dr. Mohsin Jaffer's Pearls of Health and Happiness
In this episode of PX Space, Linda Robinson interviews Dr. Mohsin Jaffer, a renowned family physician specializing in geriatric care. Dr. Jaffer has an impressive background, including founding Stallion Medical Management and holding esteemed positions as a clinical assistant professor at prestigious institutions like the University of Miami, Nova Southeastern University, and Florida International University. His career also includes chairing the North Shore Physician Hospital Organization, serving as board of trustees secretary, contributing to the establishment of the Neighborhood Health Plan, and holding the esteemed position of chief of family medicine at Memorial Hospital West for multiple terms. Currently, Dr. Jaffer serves as the President and CEO of Senior Medical Associates, an esteemed leader in senior healthcare co-founded by Dr. Mohsin Jaffer and Mrs. Fauzia Jaffer. Senior Medical Associates is dedicated to providing personalized primary care to seniors at 12 locations across Broward County, FL. These full-service medical centers warmly welcome individuals aged 65 and older, offering access to a dedicated team of experienced doctors, nurse practitioners, and medical assistants who provide complimentary consultations.Beyond his outstanding medical career, Dr. Jaffer is also a co-founder of the Mohsin and Fauzia Jaffer Foundation, a steadfast supporter of projects aimed at enhancing access to education, healthcare, clean water, and career development for the past 25 years. Dr. Jaffer's unwavering commitment to these causes underscores his dedication to creating a positive impact within his community and beyond.With nearly three decades of expertise in geriatric care in South Florida, Dr. Jaffer shares profound insights into achieving optimal health and longevity while radiating vitality and vigor.Join us as Dr. Jaffer explores his captivating "Pearls of Longevity with Good Health and Happiness." As one of the most dynamic and engaging speakers on senior health, Dr. Jaffer combines humor, friendly advice, and candid wisdom to inspire listeners on a path to a healthier and happier life.In this episode, Dr. Jaffer delves into critical topics, including aging, health, and wellness. He firmly believes in the partnership between individuals and their physicians in the pursuit of lifelong well-being, emphasizing the shift from sickness care to proactive self-care. Dr. Jaffer underscores the importance of preventive care, highlighting essential screenings like colonoscopies and mammograms to detect health issues at their earliest stages.Another important theme explored in this episode is the intricate dynamics of aging, productivity, and family roles. Dr. Jaffer emphasizes the significance of social interaction for mental health and overall well-being, addressing the growing concern of loneliness in society with passion and insight.At the core of our discussion is Dr. Jaffer's advocacy for empowering individuals to take control of their health through lifestyle changes, rather than relying solely on medication. We delve into modern lifestyle diseases, such as high cholesterol and gastric issues, often linked to unhealthy diets and imbalanced gut bacteria.Throughout the episode, Dr. Jaffer provides practical insights on adopting a healthier lifestyle, emphasizing the importance of exercise and the need to limit sugar intake to maintain robust health.Don't miss this inspiring conversation with Dr. Mohsin Jaffer, where we unlock the keys to longevity, wellness, and the profound impact of self-care and preventive measures on leading a long and vibrant life.
Empowering Nursing Culture: Confronting Incivility with Dr. Connie Montalbo DNP, MBA, RN
Aug 28 2023
Empowering Nursing Culture: Confronting Incivility with Dr. Connie Montalbo DNP, MBA, RN
In this episode of PX Space host Linda Robinson, MSN, RN, CPXP speaks with guest Dr. Connie Montalbo, a distinguished nursing executive who is on a mission to eradicate incivility in nursing.  Dr. Montalbo is an interim nurse executive for BE Smith, and she's also the Founder & CEO of End Incivility Today.In this episode, we delve deep into the intricate challenges surrounding incivility within the nursing profession. With a staggering 5.2 million nurses in the United States alone, nursing continues to be the most trusted profession year after year. However, incivility remains a persistent issue. Dr. Montalbo brings her extensive expertise to the table as she discusses the underlying causes of incivility in nursing, shedding light on the complex interplay of personal stress, workplace stress, and the high demands placed upon nurses. She also discusses the crucial role leadership plays in combating incivility. We explore the heightened impact of incivility in the post-COVID era, as nurses grapple with workforce shortages, increased complexity, burnout, and uncertainty. Dr. Montalbo provides valuable insights into how these stressors create an environment ripe for incivility, affecting both workplace culture and patient care.Listen in as we uncover the various dimensions of incivility, from the overt instances like yelling and screaming to the subtler forms like eye-rolling and exclusion. Dr. Montalbo breaks down the distinction between incivility and bullying, and how addressing these behaviors requires distinct strategies. She also shares practical tactics for fostering a culture of accountability, empowering nurses to address incivility head-on, and the pivotal role leadership plays in setting the tone for a respectful work environment.Throughout the episode, we learn about Dr. Montalbo's remarkable journey in transforming toxic work environments into thriving, respectful units. Her anecdotes illustrate the profound impact of coaching and support on behavior change, even among the most challenging individuals.As we navigate this crucial conversation, it becomes clear that addressing incivility isn't just a matter of improving workplace dynamics—it's a crucial step toward enhancing patient safety, employee engagement, and overall organizational success. Dr. Montalbo's expertise and passion shine through as she offers actionable insights and tangible steps for creating a culture of kindness and respect in nursing.
Empowering the Nursing Voice with guest Janie Heath PhD,RN
Jul 11 2023
Empowering the Nursing Voice with guest Janie Heath PhD,RN
In this episode host Linda Robinson, MSN, RN, CPXP, speaks with guest Janie Heath, PhD, RN, Emeritus Dean and Warwick Professor of Nursing at University of Kentucky College of Nursing. Linda and Janie delve into the topic of empowering the nursing voice, advancing the nursing profession and the vital role of nursing organizations. They explore the significant impact nurses have on the community as clinicians, leaders and educators and share insights on how to create positive change in the healthcare landscape. This episode is a must-listen for anyone interested in the dynamic world of nursing.About Janie Heath: Janie Heath is a distinguished leader with over 20 years of experience in nursing. Janie's passion lies in promoting healthy working and learning environments, advancing nursing science and scholarly practice, and integrating evidence-based tobacco cessation interventions.Furthermore, she is deeply committed to fostering nursing professionalism, leadership, and advocacy for health and wellness. Janie is a staunch advocate for health equity and actively promotes diversity and racial justice in higher education, healthcare, and the broader community.Janie  has also held prominent positions as an endowed professor of nursing and the chief academic officer at the University of Virginia and the Medical College of Georgia. She also provided academic leadership for Acute Care Nurse Practitioner and Critical-Care Clinical Nurse Specialist Programs at Georgetown University and the University of South Carolina.Throughout her illustrious career, Janie has secured over $12 million in funding for academic and research initiatives. Her work has resulted in more than 150 publications and abstracts, with a primary focus on workforce development, resilient and ethical practices, and effective interventions with tobacco-dependent populations in acute and primary care settings.Tune in to this enlightening episode as Linda and Janie dive deep into the world of nursing, education, and making a lasting impact on healthcare.
Revolutionizing Ocular Health: Gaining Valuable Perspectives from Retina Specialist Dr. David Miller on Groundbreaking Care
Jul 6 2023
Revolutionizing Ocular Health: Gaining Valuable Perspectives from Retina Specialist Dr. David Miller on Groundbreaking Care
In this episode, host Linda Robinson speaks with guest Dr. David Miller, the President of Retina Associates of Cleveland, Inc. Dr. Miller has a distinguished background, having completed a vitreoretinal surgery and diseases fellowship at Harvard University's Massachusetts Eye and Ear Infirmary. As the Medical Director of Cleveland Eye and Laser Surgery Center, which happens to be the largest retinal surgical facility in the region, Dr. Miller has established himself as a leading authority in the field.During this episode, Dr. Miller delves into the topic of ocular health, providing insights into the treatment and prevention options for debilitating eye disorders and diseases, such as macular degeneration. Additionally, he sheds light on his groundbreaking work utilizing gene therapy to restore vision in blind pediatric patients. Dr. Miller also touches upon the future of ocular disease care, discussing concepts like genetic alteration, genetic supplementation to correct pharmacotherapy and genetic defect correction.Dr. Miller's expertise has been consistently acknowledged by Best Doctors Inc., which includes him in their prestigious list of top retinal disease specialists since 2011. His accomplishments have also earned him recognition in Cleveland Magazine. Furthermore, Dr. Miller holds the esteemed distinction of being a charter member of the Retina Hall of Fame and a recipient of the Vitals Patients' Choice Award. His primary areas of focus lie within the realm of diabetic retinopathy, retinal detachment, and macular degeneration. Dr. Miller actively engages in various research studies and shares his knowledge on vitreoretinal diseases at local, national, and international platforms.