Regarding GenAI, tech leaders grapple with enterprise readiness, business value, risk, and talent. Shamim Mohammad, Executive Vice President, CIO, and CTO at CarMax, and Greg Simpson, a Zscaler advisor and former CTO of Synchrony Financial, recently shared their insights for securely using AI with Kavitha Mariappan, Zscaler EVP, Customer Experience & Transformation. From creativity amplification to improved customer experience, there are huge gains you can help enable as long as security and governance are front and center.