Join us in this episode of "Ahead in the Cloud" as host Chad Watt sits down with Arne Erik Berntzen, Chief Information Officer of Posten Bring, Norway's leading postal and logistics organization. From revolutionizing internal processes to embracing external market dynamics, Arne shares insights into Posten Bring's evolution into a customer-driven powerhouse. Discover how Posten Bring is leveraging technology, including AI and observability platforms, to empower employees and enhance customer experiences. Explore innovative initiatives like digitizing workflows with iPhones and implementing 5G networks for enhanced efficiency.  This engaging conversation offers invaluable lessons for businesses embarking on their own digital transformation journeys.