Culture eats strategy for breakfast: Focusing on building a high-performance, self-accountable culture will transform your business and life. In this enlightening podcast episode, co-hosts Wendy Sellers and JC are joined by guest Wayne Mullins, a marketing expert, the founder of Ugly Mug Marketing, and the author of Full Circle Marketing. Mullins brings to the forefront the pivotal role of workplace culture in determining an organization's success. Quoting famously that "culture eats strategy for breakfast", Mullins shares his regrets from the past where he once deemed culture as subsidiary, stating that this failing mindset can lead to the formation of a mediocre workplace environment. Mullins highlights the silver linings of the COVID-19 pandemic, pointing at its role in underscoring the necessity of fostering a healthy culture within teams despite the challenges. He also credits the younger generation as being instrumental in pushing for businesses that emphasize their employees' wellness as much as their client services. For new team leaders aiming to nourish a beneficial team environment, Mullins shares helpful advice in the form of four decisive questions every leader must address: 'Where are we going?', 'Why does this matter?', 'What is expected of them?', and 'How and when will you measure my performance?'. This episode serves as an insightful guide for those in managerial roles or for anyone aspiring to be an effective leader. It emphasizes the role of culture, clear vision, and employee satisfaction in carving the path to organizational success. Connect with Wayne at https://www.linkedin.com/in/fireyourself/  Connect with the hosts on LinkedIn ✷ https://www.linkedin.com/in/wendythehrlady/ ✷ https://www.linkedin.com/in/jimconnors

Wendy Sellers, The HR Lady, and JC discuss "Signs Your Culture Rocks." These include Respect, Lack of Confusion and Stagnation, Allowing New Ideas and always finding ways for your staff to Learn More, Sticking to Your Company Values, and so much more. Tune in to hear the 12 Signs Your Culture Rocks. Why? In 2022, a record 50.6 million US workers quit their jobs. This was the highest number recorded since 2001, and the trend continued on a smaller scale in 2023. We want to help you avoid that fate in 2024 and beyond.

Welcome to a riveting episode of our podcast, with Jim Connors (JC) and Wendy Sellers. In this episode, Chelsea Ryckis, President of Ethos Benefits, demystifies the difference between a 'benefits broker' and a 'benefits advisor', an essential understanding for HR professionals in an industry forecasted to be worth $44.53 billion in 2024. Chelsea underscores the importance of transparency in broker compensation and the critical need for brokers to ensure compliance with the Consolidated Appropriations Act of 2021. With startling examples of giant commissions and broker malpractices, which ultimately impact the client's bottom line, this episode sheds light on the hidden crevices of the industry. She doesn't only highlight problems but also offers robust solutions to tackle healthcare issues without sending insurance premiums skyrocketing. She elaborates on a fascinating case study involving a finger skin graft, which underscored the potential for healthcare costs to be curtailed, improving the work and financial conditions for all employees. This episode is a must-listen for those who wish to gain a deeper understanding of the employee benefits brokerage sector. This eye-opening episode spotlights the need to question the status quo, provides insights into the broker vs. advisor dilemma, and throws light on the demand for transparency in the healthcare industry. Regardless of whether you are a broker, an advisor, work in HR, or are impacted by the healthcare industry in any capacity, this episode is sure to leave you with much to ponder and act upon. Chelsea M. Ryckis Employee Benefits Consultant, President (407) 494-4227 https://ethosbenefits.com/ https://www.linkedin.com/in/chelsea-ryckis-8508a192/

NOT FOR SMALL EARS. In this riveting episode of "Fuck Around and Find Out," we sit down with Heather Vickery, a transformational success coach who believes in taking the bull by the horns and living unapologetically. Heather shares her journey of self-discovery and what led her to the coaching world. She emphasizes the importance of being radically honest with oneself and how this aids in leading a fulfilling life. While reflecting on her journey of burning her old life to the ground and rebuilding herself from scratch, Heather opens up about how societal norms and regulations affect individuals, often making them feel trapped and stagnated. She believes in the power of reassessment and reframing, and is passionate about helping people achieve their goals and dreams. As we unravel her journey, we highlight the significance of self-awareness and willingness to take charge of one's life. She develops the "Brave Method," her creative, strategic approach to problem-solving, dreaming, and designing a life an individual would love. If you are grappling with societal expectations, stressed out, and in dire need of inspiration to kickstart your journey toward a new chapter in life, this episode is for you. Furthermore, the first person to reach out to Heather after this episode gets a gift - a free coaching session. Join us now, and let's start breaking some rules!   Heather Vickery Success and Leadership Coaching www.vickeryandco.com/social https://vickeryandco.com/shop

This episode titled, "Plain Speak: Enhancing Communication in HR and Small Business Leadership," is an enlightening exploration of the essentials of effective communication in a business setting. Matt Ramuzzi, a reputed small biz bookkeeping expert and owner of CapForge, underscores the paramount importance of plain language communication with customers and team members alike, and the art of leaving no room for misunderstandings. The fine line between setting, meeting, and exceeding expectations is discussed in-depth, and insightful thoughts on maintaining workplace happiness are shared. With a candid discussion on the pitfalls of unrealistic expectations, Matt emphasizes jargon-free communication, particularly when onboarding new members to the team, making the episode a priceless learning resource for HR professionals or those venturing into this field. A sprinkle of humor from JC lifts the mood and enhances the podcast's engaging nature. The conversation concludes with a round of applause for Matt’s game-changing contributions to HR practices. Don't miss this insightful episode, where leadership, empathy, and communication are interwoven with real-world HR practices and entrepreneurial insights.   Connect with Matt Remuzzi at https://capforge.com/about/ and https://www.linkedin.com/in/capforge/.

In this intriguing episode, Wendy & JC interview each other. Tune in to learn about your hosts. Wendy Sellers - famously known as "The HR Lady®" - shares the course of her unique journey, from her initial days in the retail, restaurant, and healthcare fields to a successful career in HR. She shares her experiences, inspirations, and the turning points that shaped her professional trajectory. Peeling off some personal layers, JC shares why he doesn't use his last name, as well as his past experiences in broadcasting and currently as an event and conference emcee. We dive into a discussion on the origins of a JC's fascinating podcast, 'Interesting Things With JC', and share a humorous social media debate about excavators that garnered nearly two million views. This episode is a compelling journey, echoing the importance of self-realization, enduring change, and maintaining an indomitable spirit irrespective of the challenges posed by life and work.

In this engaging episode, Wendy Sellers, The HR Lady, introduces the listeners to Myron Welik, the mastermind behind the highly-praised platform 'I Want 2 Grow'. Known for his Jackhammer-like tenacity, Welik shares valuable insights on how strategic partnerships can drive business growth and success. Welik describes his new platform, IWant2Grow.com - a platform that aims to simplify and democratize strategic partnerships. Often referred to as the 'Tinder for business', IWant2Grow.com provides an accessible and effective tool for businesses to connect, collaborate and grow. Tune into this episode to discover how strategic partnerships can transform your business, catalyst your networking and achieving business growth.

Join Wendy Sellers and JC as they shed light on an old-school mentality that still persistently influences hiring decisions: the necessity of having a college degree. This episode explores the phenomenon known as the 'paper ceiling', where employers continuously overlook the potential of individuals without a degree; in fact, about 40% of individuals who gain skills through alternative routes are often neglected due to the 'degree requirement.'  Reliance on degrees can cause companies to miss out on a more diverse talent pool, leading to creative stagnation and a lack of resilience. Wendy and JC argue that besides highly technical professions like medicine, many job requirements can be met through practical experience, continuous learning, and certification programs. Even degrees do not always guarantee the development of essential soft skills, so employers could benefit more by investing in training and autonomy for their employees. With eye-opening insights and tangible suggestions, this episode is a wake-up call to all employers to rethink the conventional emphasis on college education. Recognizing that a shift in mindset can significantly improve hiring decisions, workforce diversity, and organizational resilience, this episode serves as a rallying cry to break the paper ceiling.

We discuss "4 Ways to Leverage Adversity for a Competitive Advantage" with Steve Gavatorta. Steve provides Customized Learning & Development Solutions and is a Speaker/Trainer/Coach/Author of In Defense of Adversity. This topic is essential because a leader who can incorporate these four foundational pillars (listed below) will create a competitive advantage for their organization and a culture where employees want to work: 1) Create a culture of acceptance and acknowledgment, 2) Prepare people to succeed, 3) Encourage people to learn from failure, and 4) Create a culture of reflection Reach out to Steve at http://www.gavatorta.com/ or on LinkedIn https://www.linkedin.com/in/gavatorta/

Wendy Sellers announces the release of resources geared towards enhancing company culture and effective leadership. The 'HR Lady' reveals valuable tools in the form of e-books, audiobooks, and a free booklet. She introduces her free booklet, 'The Five Pillars of Company Culture,' newly republished and available for download on www.thehrlady.com, offering insightful advice on upholding company culture in every business decision. More exciting news: the free booklet has now been curated into an easily accessible audio format! For those preferring to listen and learn, rush to www.thehrlady.com to enjoy the free audio version. Wendy also proudly announces the release of two audiobooks, 'Suck It Up, Buttercup: Be a Leader People Will Follow by Choice' and another book about dealing with difficult people and leaders too. These insightful books are excellent resources for new management and seasoned leaders seeking practical advice garnished with a pinch of humor.

Professor Amy Keeley, an accomplished professor with an extensive background in the HR industry, joins Wendy.  With her strong passion for business, marketing, and profound knowledge from years of HR management, Professor Keeley provides a unique lens to approach our conversation. She offers invaluable advice for managers seeking to amplify the confidence levels of their teammates, accentuating the importance of empathy and acknowledging strengths. With a focus on forging authentic connections with remote team members, this episode is a rich resource for any leader looking to foster a more confident, productive, and satisfied workforce made up of all genders. Connect with Professor Amy Keely here https://www.linkedin.com/in/amy-j-keely-8123822/

Expert Insights with Wendy Sellers, The HR Lady®. One of the key elements I've found crucial in HR success is fostering a culture of inclusivity and diversity within the workplace. It's not just about ticking boxes; it's about creating an environment where everyone feels valued and heard. Additionally, staying up-to-date with the latest HR trends and technologies is essential. However, perhaps the most crucial aspect of HR success is effective, two-way communication and ongoing feedback. Wendy Sellers, The HR Lady® offers expert HR advice and management training to handle pesky employee challenges while becoming and staying an employer of choice. www.thehrlady.com

Wendy Sellers and JC engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with not just the place but also its culture and people. Richard discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them.  They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture. Connect with Richard https://www.linkedin.com/in/costaricascallcenter/ and https://www.facebook.com/groups/businessprocessoutsourcingcallcenter/posts/10159754066951586/

Welcome back to a fresh episode of our podcast featuring our conversation with esteemed guest, Tony Chatman. Tony is a dynamic personality in the realm of workplace culture, renowned for his unique insights and substantial expertise. In our engaging discussion, we delve into his journey from being a chemical engineer to becoming a sought-after corporate relationship expert and author, sharing his wisdom to transform workplaces one at a time. Discover more about Tony Chatman at TonyChatman.com, or connect with him on social platforms such as TikTok, Instagram, and LinkedIn. For those yet to read Tony's inspiring book, it's available on Amazon, Barnes and Nobles, and Goodreads. Open up a new chapter of workplace harmony with Tony's enlightening perspective!

Welcome to the insightful discussion with Wendy Sellers, The HR Lady, and her co-host JC, as they dive deep into entrepreneurship and business management with their navigator, Jessica Millhiser, a celebrated operations, processes & procedures consultant, hiring strategist, and speaker. This episode brings together diverse minds with a shared goal: to support business owners in their entrepreneurial journey.   They advise not to underestimate the power of good documentation when mitigating risk, even if your business is still a one-person show. One thing is clear: the secret to successful entrepreneurship lies in a well-defined strategy, and this conversation is a significant first step in that direction. Connect with the hosts and the guests on LinkedIn https://www.linkedin.com/in/wendythehrlady/ https://www.linkedin.com/in/jimconnors/ https://www.linkedin.com/in/jessicamillhiser/

Podcast interview with Drew Donaldson Founder, CEO, & Small Business Advocate @ Gro•Haus https://www.linkedin.com/in/drewrdonaldson/  Tune in now to hear Drew & Wendy discuss coaching. #thehrlady

In this thought-provoking episode, Wendy Sellers and JC, our hosts, engage in a frank discussion with Rae, a young millennial worker (borderline Gen Z)and digital advertising expert. This conversation explores the changing expectations and aspirations of millennials within their work environment. It highlights the influence of world events, online dialogues and personal experiences on these evolving perspectives. Rae provides insightful thoughts on the generational shift in work expectations, emphasizing the urgent need for employers to understand and adapt. Using real-time data sharing, the hosts' expertise, humor, and personal experiences, they delve into key economic realities affecting the workforce, which includes housing market trends and layoffs. This episode serves as a valuable resource for business owners, HR teams, and operational managers trying to understand the developing work paradigms of younger generations. Rae discusses the delicate balance between personal life and work, the significance of remote working, opportunities for professional development, and their expectations for the company's management and HR team. Rae expresses their apprehension about companies prioritizing profit over their workforce, especially in the wake of the pandemic. Their insights into company culture, professional development, and transparent feedback mechanisms provide listeners with a unique perspective on the evolving workplace dynamics. The episode ends with a call to action for listeners, primarily HR professionals, to consider Rae's insights in their decision-making processes. The value of transparent communication, work-life balance, and professional growth opportunities are underlined as crucial factors in cultivating a healthier and more productive work environment. FYI: The guests name was changed for confidentiality purposes, as well as fear of retribution, which is very sad yet another reality of todays world.

Embark on an enlightening journey into the world of leadership with The HR Lady® Podcast. This podcast not only equips you with strategic tools to master employee attraction, but also transforms your perspective towards becoming an employer of choice. Our approach is direct, unfiltered, and conducive, designed to overhaul your company's culture.We dive deep into robust discussions, unpacking real-life challenges faced in the workplace.We do not just highlight the issues but also offer actionable strategies for tackling them. Our podcast isn't all business, though; we believe that a touch of humor keeps the conversation engaging. So, get ready to learn, laugh, and lead differently with The HR Lady® Podcast. The modern workplace is evolving, and so should your strategies – jump in now!

We speak with Titus Walker, CEO and founder of Ultimate Endgamers League (UEL), a rapidly expanding esports platform for professional gamers. The challenge of attracting and actually retaining staff continues in 2024. Advice: focus on what the employee's passion and goals are, then help them attain it and watch retention soar! Website: www.UELEsports.com

Employees and candidates still have many options in 2024, even if the quit rate slowed. There are many job openings with hard to find skills, including a positive attitude. We chat with Lindsay Stanton, President or Digi-Me and discuss attracting candidates and retaining employees - a strategy is required before the job ad goes live! Candidates have some work to do as well. Her company helps solve recruitment challenges. https://digi-me.com/