“It's very easy for all of us to say, I'm not a good ‘blank.’ We tell girls, “Don’t say I am not good at math. Maybe you haven't been good at math, but you can become good at math.”  Same thing I would say to physicians. Maybe you haven't been good at negotiating, but you can become good at it. And it's a skill set that no one is born with. And everybody can come to the table with good negotiation skills, even when the other party does not have them.”

- Dr. Sue Padernacht

The concept of negotiation can often make physicians uncomfortable, but negotiating is often necessary when it comes to self-advocacy and self-care. When we don’t ask for what we want or back down too easily, it can lead to burnout. No one is born a great negotiator, which means these skills can be learned and you can become stronger over time. Dr. Padernacht speaks in depth about the components of good negotiation so you can incorporate them into your life. Jill and Dr. Padernacht also discuss her five step framework for becoming a better negotiator in both your professional and personal life.

Dr. Sue Padernacht is the CEO and founder of Ncline Leadership Strategies. She brings over 35 years of experience and expertise in leadership and negotiation, coaching, training, and facilitation to multiple levels of physicians in various medical specialties, from frontline positions to chief medical officers. Dr. Padernacht holds a Doctor of Education from the University of Southern California in organizational change and her doctorate focused on physician burnout during the COVID-19 pandemic. She’s also an award-winning adjunct professor at the University of California, Irvine School of Business, and has taught dozens of leadership and negotiation courses to physicians returning to school, earning their MBAs.

Dr. Padernacht’s passion for negotiation began in the 1980s in New York City when the banking industry became deregulated. She was early in her career and needed to learn quickly how to help bankers learn to negotiate. During the 1990s, Dr. Padernacht worked at the L.A. Times where she was tasked with teaching negotiations to the sales organization. In the 2000s, UC Irvine retained her as a member of the faculty, where she taught a course in negotiations. Her students included both health care executive MBAs and MD MBAs and she’s gotten a lot of joy from teaching negotiations to and coaching the physician population.

What’s Inside:

• How a failure to negotiate for what you want and need leads to burnout.
• Dr. Padernacht’s five-step framework for becoming a better negotiator.
• How to formulate a Plan B for when negotiations don’t go your way.

Mentioned In This Episode:

DocWorking.com Ncline Leadership Strategies Dr. Sue Padernacht on LinkedIn The Earned Life by Marshall Goldsmith

Find full transcripts of DocWorking: The Whole Physician Podcast episodes on the DocWorking Blog

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