Imagine transforming a struggling pizza joint into a culinary empire spanning across seven states. Heather shares precisely that adventure in our latest podcast, as we explore the legacy of RMC, a Pizza Hut franchisee with a 50-year-old bond with the iconic pizza brand. From humble beginnings, led by Hal McCoy Jr., to their current status as a leading name in the franchise industry, Heather, the Chief People Officer of RMC, recounts the company's strategy for turning around underperforming stores and securing their spot in the annals of Pizza Hut's history.

Join me, Mark Taylor, while we peel back the layers of RMC's resiliency and adaptation, especially in a post-COVID world where the very landscape of recruitment and human resources has been forever altered. Heather takes us through the challenges, from a dwindling number of job applications to the reinvention of their hiring approach. With a mix of nostalgia for the days of newspaper ads and optimism for the digital age, this conversation is a feast of insights for anyone hungry to understand the dynamics of business growth and the pivot towards modernity in recruiting the best talent.