More than a Few Words

Lorraine Ball

A marketing podcast for business owners. The brief conversations of this marketing podcast are filled with practical tips from business owners and marketing professionals from around the world. read less
BusinessBusiness

Episodes

#995 Use AI to Repurpose Your Content | Greg Wasserman
5d ago
#995 Use AI to Repurpose Your Content | Greg Wasserman
If you're like me, you're cranking out a ton of marketing content and your wishing you could get way more bang for every minute you put into it. Well, according to Greg Wasserman, head of growth partnerships and community for Cast Magic, if you're willing to enlist the aid of a little AI your can make the time you spend much more effective. Greg really believes in the importance of recording everything, whether it's thoughts, meetings, or conversations, as potential content sources. With the help of AI tools you can transform these recordings into various resources, such as blog posts, social media clips, and LinkedIn posts, giving you a consistent content presence without spending hours and hours to create the content. . Think about content as a volume play, as you try to increase your brand visibility and engagement. Greg suggests using AI to repurpose content not only saves time but also allows you to cater to the evolving algorithms of search platforms.  For example, Google prioritizes content that answers customers' questions. So lean on AI to help your rewrite existing blog posts in a Q &A format. One important side note, AI will not replace you completely.  Greg reminds the audience that It is critical to maintain authenticity in content creation.  AI tools should complement your unique voice and brand rather than replace it entirely. Throughout the interview, Greg provides practical insights and examples, demonstrating how AI can streamline content creation processes and enhance brand presence across various digital platforms.
994 - Why the Tortoise Always Wins
1w ago
994 - Why the Tortoise Always Wins
As a kid I loved the story of the tortoise and the hare.  One day the tortoise and the hare line up for a race. The hare with its speed seemed destined for victory. But the tortoise pulled off a surprising win. While he was clearly outclassed in speed the tortoise focused on the finish line.  Steady and plodding he made consistent motion forward.  In contrast the speedy rabbit burst forward, then paused and started again. His mad dash at the end just wasn't enough to win the day.  I often think of this fable when I talk to business owners who are frustrated by the lack of results in their marketing. It's usually because they're approaching marketing like the hare.  They get excited about a marketing idea and dive in with great energy and enthusiasm.  Of course, they are expecting immediate results.  When the results don't come they get distracted by the next great idea. They lose interest or simply forget.  But good marketing rarely provides instant results. Sure it would be great if the first time you ran an ad or sent out a newsletter people flocked to your door. But that's not how marketing works. Every day people are presented with hundreds and maybe even thousands of advertising messages. As the human brain tries to make sense of this barrage of data people subconsciously give preference to things they're familiar with so your information and marketing may not make an impression the first time.  Eventually it becomes familiar and your message breaks through. So if you want to win the race for marketing success take a lesson from the tortoise. Keep focused keep moving forward and I'll see you at the finish line
#991 Social Media Chef
Apr 14 2024
#991 Social Media Chef
My husband is an amazing cook. He reads recipes, comes up with his own variations, blending and layering ingredients in new and delicious ways. Even though he is amazing in our kitchen, he could not own a restaurant. Why? He knows how to time a meal with three dishes for eight people, but expanding that to thirty dishes, for one hundred people requires skills he does not have. What does it take to be a social media chef? The same challenge exists when it comes to professional social media. Lots of people are good on social media. They are funny and engaging. They have a large following and interact regularly. But just because they are great at managing their own accounts does not mean they have the skills to be a successful social media chef. Precise Recipes It is easy to improvise when you are cooking for a few people. A pinch of this, a dash of that. If you don’t have enough potatoes you can substitute with carrots. When you are cooking for a larger group and they expect a potato, that is what you have to serve. Slight variations will dramatically change your dishes when you are cooking on a large scale, so a precise recipe is required to order the food you need in bulk. In professional social media, that recipe is your content calendar. It outlines the ingredients (types of content) and the schedule (how often and when you will post). It is also used to create your shopping list. A professional doesn’t just grab a random stock image at the last minute. Posts are planned, appropriate images and Gifs are selected, or created and scheduled to drop in the timeline at exactly the right time. While many experts have conducted research to find the exact right time, Sprout social has a terrific post on this topic. A professional social media chef knows how to use the industry standards, individual client data, and their own experience honed across a range of clients to create the ideal schedule. Manage the Kitchen When my husband is cooking the rest of the family stays out of the kitchen. He manages his time, switching from pot to pot so every dish arrives on the table at the same time. That works on a small scale, but restaurant chefs must create standard practices, train their staff, delegate tasks, and stay on top of everything that is happening at the same time. They can let go because they have laid the groundwork. A professional social media chef will do the same thing.  Whether they are part of your marketing team or an outside expert, their first task must be to create standard practices. Next, social media won’t work if you are relying on just one person to put messages out there. Everyone on your team needs to be trained and know how to engage in order to support the company’s social media program. Non-profit organizations with small staffs and large volunteer groups should extend this training to the loyal external community. When it comes to social media, the more people supporting the chef, the more delicious the result. Walk into any restaurant kitchen during the dinner rush and it feels a bit like managed chaos. Somehow, in this chaos, the chef knows what is going on at each station. Social media management can feel that way as well. This is especially true as you widen your team, allowing multiple people to share and even post directly to your social pages. A good social media chef is continually training, coaching, providing guidance to marshall the resources of their entire team.
#990 Selling on LinkedIn with Karen Yankovich
Apr 11 2024
#990 Selling on LinkedIn with Karen Yankovich
In this episode, I am joined by LinkedIn strategist and CEO of Uplevel Media, Karen Yankovich. A seasoned expert with over 30 years of experience, Karen talks about how LinkedIn can be instrumental in empowering women entrepreneurs and guiding individuals towards becoming industry thought leaders. The conversation begins with Karen elaborating on her approach to marketing based on relationship selling, a concept deeply ingrained in her due to her rich background in sales. By focusing on forming connections and creating mutually beneficial solutions, she explains how businesses can significantly benefit. Highlighting the platform’s positioning as a hub for all things business, she shares her views on why LinkedIn holds significant potential for wealth creation, personal branding and facilitating high-level business deals. She insists on investing even just 15 minutes a day building strategic relationships on LinkedIn can pave way for big contracts. Karen notes that to use LinkedIn effectively, it is crucial to have an appealing profile containing keywords related to your field of work. This way, your LinkedIn profile begins to attract suitable business prospects, thus creating a magnet-like effect. She further unpacks her networking strategies, discussing how to create impactful connections with potential clients, people with a similar target audience as yours, and journalists or influencers in your field. As a final note, Karen emphasizes consistency during this outreach process - connecting with a small number of people every week, rather than trying to meet everyone at once. Users are encouraged to apply Karen’s recommendations on their LinkedIn strategies to reach their business growth objectives. Tune in to this episode for game-changing insights from Karen Yankovich!
#987  A Name You Can Own with Samantha Bradshaw
Apr 4 2024
#987 A Name You Can Own with Samantha Bradshaw
I had a great conversation with Samantha Bradshaw, a seasoned small business and intellectual property lawyer, about the process of naming a business.  Yes, you want a cool name, but you also want one you can own and protect. Proactive Legal Prevention: Samantha emphasizes the importance of proactive measures to keep creative service providers out of legal entanglements. She highlights how businesses often encounter challenges when they receive "angry lawyer letters" or court documents, underscoring the necessity of building strategies to prevent such issues from arising in the first place. Balancing Uniqueness and Descriptiveness: Samantha discusses the delicate balance between creating a business name that is both unique and descriptive. While marketing professionals may advocate for SEO-friendly names that directly describe the services offered, Samantha explains the limitations of trademark protection for such generic terms. Instead, she encourages business owners to explore names that strike a balance between suggesting the nature of the business while remaining distinct and protectable. Trademark Protectability Spectrum: Samantha introduces the concept of a spectrum of trademark protectability, ranging from generic to fanciful names. She elucidates how names that are overly descriptive or generic, such as "Photographer Marketing Services," are unlikely to receive trademark protection. Conversely, names that are arbitrary or fanciful, like "Apple" for computers, hold significant trademark power due to their uniqueness. Creative Naming Strategies: Samantha shares practical advice on how to generate creative and trademarkable business names. She suggests brainstorming sessions where business owners can combine suggestive elements related to their industry to create distinctive names. By leveraging word-mashing techniques and considering tangentially related concepts, businesses can craft memorable and protectable brand identities. Trademark's Role in Business Growth: Finally, Samantha underscores the broader implications of trademark protection beyond legal compliance. Trademarks serve as essential assets that facilitate business growth, franchising, licensing opportunities, and brand recognition. By securing a trademark for their business name, entrepreneurs lay a solid foundation for future expansion and success.   About Samantha Bradshaw Samantha Bradshaw is a small business and IP lawyer. After spending 5 years in Beirut, Lebanon, she came back to the US in 2018 and founded InLine Legal, the only 100% virtual Virginia-licensed law firm that keeps creative service providers out of the courtroom and in the studio with chief legal officer services for Virginia’s small businesses. Learn More:  www.inlinelegal.com https://www.tiktok.com/@inlinelegal https://www.linkedin.com/in/samanthabesq/ https://www.instagram.com/inlinelegal/ www.inlinelegal.com/trademarkquiz
#986 Imposter Syndrome
Apr 2 2024
#986 Imposter Syndrome
Zach Montroy dropped by for a discussion about imposter syndrome, particularly among founders and business leaders leaders.  It is a common experience in the entrepreneurial journey and Zach emphasizes the role of self-compassion in combating imposter syndrome, suggesting that individuals should treat themselves with the same kindness and understanding they would offer to others. He offers practical strategies discussed include prioritizing tasks, practicing mindfulness, and developing emotional literacy to better understand and navigate one's own emotions. The discussion delves into the origins of imposter syndrome, often stemming from the transition into roles of leadership or entrepreneurship without formal training in those areas. Zach suggests that the weight of responsibility and the fear of failure can trigger imposter feelings, leading individuals to doubt their abilities and competence. Practical strategies are also discussed, including the importance of prioritizing tasks and focusing on one's unique contributions. Montroy suggests using tools like the Eisenhower matrix to identify essential tasks and avoid becoming overwhelmed by the multitude of responsibilities inherent in leadership roles. Additionally, he advocates for the practice of mindfulness as a means of developing emotional resilience and awareness. By observing thoughts and feelings without judgment, individuals can better navigate through moments of self-doubt and uncertainty. The conversation concludes with a call to action for listeners to explore further resources on imposter syndrome and leadership development. Montroy's insights serve as a valuable reminder that imposter feelings are a shared experience and that cultivating self-compassion and mindfulness can empower individuals to overcome these challenges and thrive in their leadership roles.
#985 Zero Click World
Mar 31 2024
#985 Zero Click World
These days we're living in a zero click world.  What that means is all of the social media platforms and even Google are trying to get you to stay on the platform.  They're encouraging you to find the answers you need with them and they're discouraging people from clicking through to your website. Unless of course you're going to pay for an ad.  So when you're not advertising. What do you do? How do you play in this zero click world. There's several things to keep in mind as you map your strategy in this zero click environment. The first is you need to adjust your expectations. In some ways, we are back to the early days of social media, where you evaluate your success based engagement and the interaction on the platform. You may not necessarily clicks through to your website.  And with shifting privacy rules you may not be able to measure that even if  you do. With these revised criteria you need to think about your content differently.  Each piece of content is a stand-alone unit that tells a story from beginning to end.  But it needs to do so, quickly because your audience has a short attention span. Put the punchline up front.  Use compelling headlines, hook the audience in the first thee seconds of the video or the first image of a carousel.  Get right to the point right away, entertain the audience to they stay with you  and engage with everyone who interacts with the content.  Ask questions, take polls and tell people if they want your special offer to simple leave a comment or dm you instead of clicking through to your website.  If you've enjoyed this conversation  follow me on LinkedIn. You'll see lots of marketing tips, videos and tools.  Put a comment in the notes so I know you dropped
#984 Build Authority with Authenticity
Mar 28 2024
#984 Build Authority with Authenticity
I had so much fun chatting with Amy Singleton, about building authority with authentic content.  Amy is the CEO and owner of Hite Digital Norman, an Inc. 5000 digital and branding agency. Amy's mission is to empower individuals to reconcile their personal and professional aspirations without compromise, and today, we're tapping into her expertise to explore how businesses can authentically engage with Google's algorithms to stand out in a world inundated with AI-generated content. Understanding Google's Desires As we kick off our conversation, Amy emphasizes the importance of understanding what Google truly wants. "Google wants things that are fast, relevant, and profitable," she explains. The search engine giant aims to provide users with quick, accurate answers to their queries, fostering repeat engagement and loyalty. Crafting Relevant Content So, how can businesses ensure their content resonates with Google's algorithms? Amy suggests several strategies, starting with optimizing Google business profiles and local listings. Consistency across these platforms builds credibility and trust, key factors in Google's ranking system. Additionally, Amy highlights the significance of backend structures, such as schema markup and metadata, in enhancing a website's visibility. By providing clear signals about the content's relevance, businesses can improve their chances of appearing in relevant search results. Answering the Right Questions Understanding user intent is crucial in crafting effective content. Amy illustrates this point with an anecdote about a successful blog post on her previous company's website. Despite its seemingly mundane topic—how much painters make per hour—the article addressed a common query among homeowners, driving significant traffic to the site. Embracing Authenticity In a landscape saturated with AI-generated content, authenticity emerges as a competitive advantage. While AI can offer valuable insights and inspiration, Amy emphasizes the importance of infusing content with a human touch. Whether through storytelling or personalization, businesses can create a unique connection with their audience. Building Authority To further assert relevance and authority, Amy recommends leveraging press releases and securing backlinks from reputable sources. These tactics not only enhance a website's credibility but also demonstrate its expertise within its niche. A Call to Action As our conversation draws to a close, Amy extends a generous offer to our audience: a complimentary website audit to identify areas of opportunity and improvement. This gesture exemplifies her commitment to supporting businesses on their digital journey. Conclusion These days, it is all about authenticity and relevance.  When you understand Google's preferences and create content to match their strategy you can navigate the complexities of organic marketing with confidence. As Amy Singleton reminds us, success lies not in mimicking AI-generated content but in harnessing the power of human connection to engage and inspire.
#981 Selling on Amazon
Mar 21 2024
#981 Selling on Amazon
Can you still make money on Amazon?  That's the question I asked Lesley Hensell, co-founder of Riverbend Consulting, Amazon, once characterized as the Wild West of online selling, has undergone significant evolution. Success on this platform now necessitates a more strategic and disciplined approach. However, with proper guidance, achieving success is possible. So, you have a product ready to debut on Amazon. An organized is approach is required. Gone are the days of haphazardly listing products; today, approaching Amazon as a bona fide business entity with comprehensive records, invoices, and refined marketing strategies is mandatory.  Lesley had some great tips for marketing your products.  Start with a comprehensive product detail page which  serves as your digital shopfront on Amazon. Craft compelling copy and captivating visuals to attract the shopper. Lifestyle imagery featuring infants, pets, and even models can significantly enhance your product's appeal. But the journey doesn't conclude there! Video content holds immense sway on Amazon. Even with modest resources, you can produce engaging videos showcasing your product's features and benefits, effectively capturing potential buyers' attention. Now, onto a critical yet often overlooked facet—advertising. While advertising on Amazon can yield substantial returns, it necessitates meticulous planning and continual monitoring. Leverage tools such as Jungle Scout or Helium 10 to conduct keyword research and optimize your ad campaigns for optimal visibility. Here's a noteworthy tip: prioritize long-tail keywords to establish a unique niche for your product and avoid direct competition with industry behemoths. One common mistake Leslie frequently encounters? The fallacy of the "set it and forget it" mindset. Achieving success on Amazon requires monitoring adjustments. Looking for more information on setting up your Amazon store?  Go to riverbendconsulting.com  to learn more.
#980 Adapt Your Sales Process to Your Customer's Personality
Mar 19 2024
#980 Adapt Your Sales Process to Your Customer's Personality
Imagine you're sitting across the table from someone, trying to figure out if they're the right fit for your business. But here's the catch, people don't come with instruction manuals telling you exactly who they are and if they're a good match for you.  The key having productive conversations lies in understanding personality types.  A few years ago, I had a great conversation with Benjamin Bressington, an expert in sales and communication, who shared invaluable insights gained from years of experience and trial and error.  The conversation was so good, I knew I needed to rerelease it. So if you missed it, you can catch it now.  Over the years Benjamin has discovered four main personality types.  Identifying who he is talking to improves communication and creates connections that lead to sales, or improved relationships with employees.  Eagle: These individuals are decisive and action-oriented, focusing on results and efficiency.Pigeon/Dove: Social and empathetic, pigeons thrive on interpersonal connections and collaboration.Peacock: The life of the party, peacocks are charismatic and seek attention and recognition.Owl: Methodical and analytical, owls value precision and thoroughness, often delving deep into details. When you know who you are talking to you can tailor your approach to build rapport and establish effective connections.  The bottom line? Mastering conversations isn't just about what you say—it's about understanding who you're talking to and how to speak their language.
#979 Commit to LinkedIN
Mar 17 2024
#979 Commit to LinkedIN
This year I decided to follow my own advice and commit to one social media platform. Sure I still post content in lots of places, but I am spending time every day on only one platform - LinkedIn. And, I am not just showing up, posting an update, liking a few things and leaving. I did some research to find out what the LinkedIn algorithm likes and adjusted my approach accordingly. Comments matter. So I am spending time writing meaningful comments on multiple posts each day. I engage with people who engage with me as well as influential people I follow.Video works. I am incorporating lots of video clips. It means I have fewer people listening to the full episodes, but I am reaching more people with my content, so I will take that as a win.Strategic connection requests. Selectively sending connection requests to people who engage with the same content I am engaging with has helped me to build a more interesting and engaged community.Working Together to Expand Reach Let's face it, one of the most frustrating things about sharing content on any social platform, is not getting engagement. While the algorithm certainly controls some of that, you can influence the algorithm. On LinkedIn, the more engagement your post gets in the first few hours, the more visibility it will have. So, you need a community that responds when you post. One way to increase engagement is to start talking to other individuals so you see their content and they see yours. Tag a few select people in the comments, ask a question that encourages their response. Then respond to people who comment. No simple likes or thumbs up. You need to keep the conversation going. Does this extra attention pay off? It as only be about six weeks, but so far I am satisfied with the results. I have doubled the amount of traffic to my website from LinkedIn. Given the push to a zero click environment, this growth is pretty impressive. I have added about 400 connections. Not just random spammers, but people I am actually talking to. which make the time I spend on this platform more interesting and productive. So for now, I am going to invest more time on this platform. If you enjoyed the tip - connect with me on LinkedIn
#978 Finding the Right Marketing Partner
Mar 14 2024
#978 Finding the Right Marketing Partner
When you are ready to take the next step in your business you will need a marketing partner, but how do you find the right one?   That's what I talked to Behdad Jamshidi, founder of CJAM Marketing about.  In this lively conversation he shared insights into navigating the process of selecting the ideal marketing team. Behdad defines a marketing partner as an agency, freelancer, or contractor who helps businesses execute marketing strategies while allowing them to focus on core operations. He emphasizes the need for alignment between business goals and the capabilities of the marketing partner. One common mistake highlighted is the tendency for businesses to jump on trendy marketing tactics without a long-term strategy. Instead, He advises businesses to establish clear goals and seek partners with proven track records and solid foundations. When evaluating potential marketing partners, Behdad suggests asking key questions about the agency's history, core competencies, and client retention rates. He emphasizes the importance of finding a partner with experience and expertise relevant to the business's needs without being overly niche. Behdad and I agree that is is important to find the right-sized partner for the current stage of the business, rather than aiming too high or too low. By focusing on alignment, experience, and scalability, businesses can establish successful, long-term partnerships with their marketing teams. LEARN MORE ABOUT  CJAM Marketing https://cjammarketing.com/