Not Just Lashes: The Good, Bad, and Ugly

In this episode of Not Just Lashes, hosts Shannique and Dixie meet with Mary Harcourt, founder and CEO of CosmoGlo. Mary shares her journey from a frustrated lash artist battling poor lighting to inventing a revolutionary product that transformed the beauty industry. She discusses the inspiration behind CosmoGlo, the challenges of starting a new venture during covid, and the process of taking her idea from a napkin sketch to a bestselling product. Mary’s story of innovation, persistence, and success offers valuable insights and motivation for aspiring entrepreneurs. Tune in to learn about the trials, triumphs, and future plans for CosmoGlo. 00:00 Lighting Struggles and the Birth of an Idea 00:23 Introducing Mary Harcourt02:07 The Frustrations of a Lash Artist 03:14 The Cocktail Napkin Sketch 09:06 Prototyping and Early Challenges 12:56 COVID-19: A Catalyst for Innovation 14:43 From Prototype to Production 18:08 Launching the Product and Overcoming Hurdles 21:37 Manufacturing and Personal Touch 24:07 The Instruction Manual Fiasco 25:40 Lessons Learned from the First Batch 26:00 Future Plans and Product Development 28:45 Navigating the Pandemic 30:03 Balancing Business and Personal Life 38:49 Advice for Aspiring Entrepreneurs 44:24 The Importance of Taking Action 46:55 Conclusion and Final ThoughtsInstagram: @NotJustLashesPodcastThanks for watching and Happy lashing 💕✨Links:https://thecosmoglo.com/https://maryharcourt.com/

Shannique and Dixie discuss winter skincare tips tailored for the Holidays. We talk the importance of customizing facials for seasonal changes, emphasizing the benefits of products like pumpkin enzyme scrubs and colostrum. We also share personal experiences, favorite products, and practical advice for maintaining glowing, hydrated skin during the colder months.Whether you're dealing with dry skin, chapped lips, or looking to get rid of dead skin cells, this podcast episode offers a wealth of information for achieving a beautiful, luminous complexion. Additionally, we highlight the significance of exfoliation, using LED light therapy, and incorporating seasonal elements into your skincare routine to entice clients and enhance their salon spa experience.00:00 Introduction00:54 Winter Skincare Essentials02:05 Favorite Products for Dry Skin04:24 Understanding Colostrum08:57 Marketing Tips for Holiday Season09:40 Soy Chai Mask and Other Treatments14:41 Winter Peels16:32 Skincare Tips and Plasma Lift17:24 Dealing with Dry Skin20:26 Benefits of Hyaluronic Acid22:41 LED Light Therapy for Skin25:50 Holiday Skincare Challenges27:18 Marketing Tips for Skincare Professionals31:16 Consultations and Product Safety33:35 Final Thoughts and Holiday WishesThank you for listening to Not Just Lashes: The Good, Bad, and Ugly podcast for all your salon and lash discussion and tips!

Essential Eyewear for Lash Artists: Tips and Tools from Not Just LashesIn this episode of Not Just Lashes with Dixie and Shannique, the focus is on the importance and benefits of using various types of glasses for lash artists. They share personal experiences with different magnifying glasses, loop glasses, and even some experimental eyewear. From discussing the early days of lashing without specialized glasses to exploring high-tech solutions that improve efficiency and comfort, the hosts provide valuable insights and practical advice for fellow lash technicians. Tune in to enhance your lashing experience and get tips on finding the right visual aids to boost your precision and reduce strain. 00:00 Introduction00:37 Glasses for Lash Artists 03:34 Different Types of Glasses and Their Benefits 06:07 Challenges and Adjustments with Glasses 07:48 Exploring Advanced Glasses Options 11:53 Practical Tips and Final Thoughts 23:57 ConclusionInstagram: @NotJustLashesPodcastThanks for watching and Happy lashing 💕✨

In this episode of 'Not Just Lashes,' hosts Shannique and Dixie discuss the holiday season's eyelash trends, offering expert tips and tricks for achieving fuller, more festive lashes. They discuss the psychology behind wanting to stand out during this time of year, especially for holiday photos and parties. From glitter lashes to holiday-themed decals, they share creative ways to make your eyelashes pop. The hosts also provide crucial advice on lash care during the holidays, emphasizing the importance of washing lashes and avoiding activities that could damage them, such as cooking and recreational smoking. Additionally, they offer practical tips for booking lash appointments in advance and creating a welcoming, festive atmosphere in your lash salon. Perfect for both lash artists and clients, this episode is packed with valuable insights to ensure you and your lashes look fabulous this holiday season.00:00 Intro00:47 Holiday Eyelash Trends03:11 Glitter and Decals for Eyelashes10:39 Protecting Your Eyelashes During the Holidays14:10 Proper Eyelash Care Tips18:33 Liners and Makeup Tips20:01 Holiday Eyelash Trends21:06 Client Goodie Bags and Gifts24:40 Holiday Music and Salon Atmosphere27:05 Pre-Booking Appointments for the Holidays30:23 Mother-Daughter Lash Lifts31:40 Conclusion

Join us in this episode as we discuss how failure is a valuable opportunity to learn and grow. Discover why failing can be a positive and exciting experience. We go into a topic that’s often feared and misunderstood: failure. Whether you're in the beauty industry or just navigating life’s challenges, learning to embrace failure can actually be the secret to your success. 🌱We talk about the good, the bad, and the ugly sides of failure, and why it’s an essential part of the journey. From the mistakes we’ve made in our own businesses to how we’ve grown stronger and more resilient, this conversation is all about learning from our setbacks and using them as stepping stones toward our goals.In this video, we cover:✨ How failure can be your greatest teacher✨ Why it’s important to keep going even when things don’t go as planned✨ Real-life stories of overcoming failure in our careers (like overcoming challenges with lashes, microblading, and more)✨ Tips for changing your mindset and using failure as motivation✨ Why you need a strong support system to get through tough times✨ The power of perseverance and how it leads to personal growthSo, if you're struggling with self-doubt, feeling like you're stuck, or just need a reminder that you're not alone, this video is for you! Let’s change the way we think about failure together and start seeing it as the opportunity it really is. 💪Timestamps00:00 Introduction to Failure 00:32 Defining Failure 01:53 Personal Stories of Failure 03:35 Learning from Failure 06:16 Overcoming Failure 10:14 Mentorship and Support 14:27 Unexpected Career Paths 15:39 Facing the Fear of Failure 16:12 The Struggles of Being a Mentor 17:38 The Impact of Social Media 19:17 Embracing Your Own Journey 21:57 Advice for New Estheticians 25:37 Overcoming Setbacks 27:57 Conclusion and EncouragementInstagram: @NotJustLashesPodcastThanks for watching and Happy lashing 💕✨

We continue our Halloween inspired podcast episode where we will explore why villains in movies and cartoons often wear blue eyeshadow. We discuss its symbolic associations with mystery, power, and rebellion, and analyze specific examples like Ursula, Maleficent, and Cruella.Hosts Shannique and Dixie also examine the cultural and historical context of bold makeup choices, touching on topics from the 60s and 70s pop culture to the impact of visual contrast in films.Do you wear blue eyeshadow?Welcome to Not Just Lashes: The Good, Bad, and Ugly where we talk everything related to the beauty industry.Timestamps: 00:00 Intro00:38 Villains and Their Iconic Blue Eyeshadow03:31 Personal Experiences with Blue Eyeshadow06:30 Historical and Cultural Context08:54 Green Eyeshadow and Villainy11:22 Fun Facts and Cultural Insights11:47 The Evolution of Makeup in Media19:35 Modern Day Makeup Trends25:07 Closing ThoughtsInstagram: @NotJustLashesPodcastThanks for watching and Happy lashing 💕✨

In this eerie episode of 'Not Just Lashes,' hosts Dixie and Shannique share a collection of spooky stories from their experiences in the beauty industry. From encounters with cursed clients attracting bizarre critters into their salon to a near-death experience from a botched vampire facial, the stories get spookier. They recount a mysterious vomiting curse placed on Dixie, and a horrifying incident involving glued-on lashes that wouldn't come off.The episode wraps up with the supposed ghost at Glam Spa, including unsettling late-night experiences and spooky mishaps with the cleaning crew. Join us as we share these funny and spooky tales of salon life!  Happy Halloween!00:00 Teaser01:20 Welcome01:53 The Cursed Client06:58 The Witch09:19 Dead Asleep12:57 The Unremovable Eyelashes17:01 Vampire Facial Gone Wrong22:10 Ghostly Encounters at Glam Spa29:47 ConclusionThank you for listening to Not Just Lashes: The Good, Bad, and Ugly.  Let us know if you have any spooky stories you'd like to share.

We discuss the world of permanent makeup with our guests Tori and Adia from Ethereal Studio who are experts and educators in the permanent makeup field such as microblading, nano brows, and lip blush.  Tori and her studio is renowned for her hyper-realistic and natural approach to permanent makeup.Join Shannique and Dixie as we chat with Tori as she reveals her journey from being a professional makeup artist to a specialist in microblading and nano brows. Discover why nano brows are becoming the go-to option for many, offering a gentler and more versatile solution suitable for all skin types. This session covers the differences between microblading and nanobrows, including the comfort and minimal discomfort associated with the latter. We'll also explore the importance of doing thorough research before choosing cosmetic tattooing. Our guests share their inspiring stories, including impactful client experiences, such as using their skills to help those battling medical conditions.We also have Adia who works with Tori and specializes in cosmetic tattooing at Ethereal Studio in San Diego, CA.She discusses her artistic journey from starting as a tattoo artist and transitioning to cosmetics.  She shares her philosophy and goals including how to enhance a clients' natural beauty. Adia explains her ethical approach to client safety, her experiences with unique tattoo requests, and her ambition to train new artists. This episode is a wealth of information for anyone interested in permanent makeup, whether you're a potential client or an aspiring artist.Not Just Lashes: The Good, Bad, and Ugly is a podcast for all aspiring and existing beauty professionals and estheticians out there who want to connect and learn from other like minded artists.Timestamps:00:00 Intro01:08 Meet Tori04:43 Trending Nano Brows11:16 Becoming an Educator18:27 Memorable Client Story20:08 Debunking Microblading Myths21:44 Career Aspirations and Studio Growth24:22 Meet Adia25:11 Lip Blushing Color Theory30:34 Ethics and Client Safety33:00 Future Ambitions35:49 ConclusionLinks:https://www.instagram.com/toricelinabeautyhttps://www.ethereal-studio.com/https://www.instagram.com/etherealstudio.sdhttps://www.instagram.com/adia_tattoo/

Welcome to Not Just Lashes: The Good, Bad, and Ugly, where we share inspiring stories and valuable lessons from lash artists and educators who have faced diverse challenges and found success in the beauty industry. In this episode, join hosts Shannique and Dixie as they chat with amazing individuals like Dina, aka the Lash Captain from Lash Bash, who transitioned from a career as an ironworker to a lash artist and educator. Discover how personal struggles, from financial hardship and health issues to unexpected life events, became opportunities for growth and resilience. Hear firsthand accounts of dealing with severe eye infections, the importance of staying grounded, and the power of faith and perseverance.Learn about navigating the complexities of lash education, whether through traditional training or online platforms, and the necessity of hands-on practice and mentorship. This episode emphasizes the crucial role of client care, understanding individual needs, and the science behind lash retention. We also explore effective strategies for balancing personal and professional life, building a strong client base, and the significant impact of humility and honesty in the beauty industry. Tune in every Wednesday on Instagram, Spotify, Apple, and YouTube for more engaging stories and expert insights that will inspire and educate anyone passionate about the lash artistry world.00:00 Introduction and Guest Introduction03:39 Dina's Journey into Lashing08:41 Challenges and Perseverance20:34 Teaching and Mentorship in the Lash Industry30:02 Importance of Learning50:25 Building Connections and Facilitating Learning57:38 Balancing Personal and Professional Life01:14:07 Role of Personality in Success01:18:53 Choosing the Right Education and Tools01:34:34 Conclusion and Final ThoughtsFollow Dina on Instagram:https://www.instagram.com/dlashcompany/

Shannique and Dixie discuss the fascinating history and legacy of Max Factor, renowned as the father of makeup. From the establishment of his first store in 1909 to his revolutionary developments like pancake makeup, lip gloss, and contouring, Max Factor's influence has been monumental in the beauty industry. The episode explores his contributions during Hollywood's golden age and his innovations for everyday makeup products. Additionally, it touches upon the evolution of makeup packaging and the role of major brands in the modern makeup landscape. Tune in as the hosts gear up for a field trip to the Max Factor Museum, promising more discoveries and stories about this iconic figure in makeup history.00:00 Intro01:27 Max Factor's Influence on Hollywood04:19 The Birth of Everyday Makeup11:22 Modern Influence21:28 Retro Makeup24:13 Max Factor's Legacy and Innovations28:20 Max Factor Museum35:15 Conclusion

In this episode of Not Just Lashes, Shannique and Dixie discuss the debate of using primer in lash applications. We share our experiences, best practices, and reveal the challenges of dealing with oily lashes. We compare different products and techniques, and debating the necessity of primer. The episode also explores the role of client communication in ensuring optimal lash retention and the need for lash washing. Our goal is to share humorous anecdotes and practical tips for lash artists and clients alike.00:00 Intro01:05 Viewer Question on Primer01:23 Primer Application Techniques03:29 Challenges with Lash Products07:14 Client Communication and Primer11:14 Humorous Client Interactions16:44 Debate on Using Saline as Primer20:48 Client Retention and Primer Ef

Welcome back to Not Just Lashes! 💕 We're Shannique and Dixie—together known as Shannixie—and we're beyond excited to share the story behind our brand and lash products.In this episode, we dive into:- The Origin of Shannixie: How a fun mix-up with a client led to our unique brand name.- Developing Our Own Glues- Building a Lash Community: The importance of supporting and uplifting fellow lash artists.- Putting Fun Back into Lashing: Our retro-inspired packaging and how we're making lashing enjoyable again.We also chat about our experiences at Lash Bash, upcoming guests on our show, and our commitment to helping other lash artists succeed. Whether you're a seasoned pro or just starting out, we hope our journey inspires you!Limited Time Special Offer! 🎁 We're giving away our amazing lash glue for FREE exclusively for our listeners! Visit https://www.shannixielash.com and use code GIFT24 at checkout to get yours.  Only while supplies last!Connect with us:🌐 Website: https://www.shannixielash.com📸 Instagram: @notjustlashespodcast🎧 Listen on: Apple Podcasts, Spotify, YouTubeDon't forget to LIKE 👍, SUBSCRIBE 🔔, and SHARE ↗️ this episode with your fellow lash enthusiasts! Let's build this amazing community together! 💖00:00 Intro00:49 The Birth of Shannixie Brand02:56 Product Development Journey04:45 Client Feedback and Refinement09:44 Fun and Passion in Lashing14:34 Creating Products for Lash Artists18:13 Building a Supportive Community20:46 Encouragement for New Lash Artists22:57 Special Offer29:16 Upcoming Guests and Events30:17 Final Thoughts

We welcome Jen and Brian from GladGirl, a leading brand in the lash and beauty industry. Join us as we dive into the inspiring legacy of Esther Bolkin, the founder of GladGirl, who was a true pioneer and innovator in the world of beauty.With a passion for beauty, she transformed her love for making others feel beautiful into a thriving business that has touched countless lives. Brian, Esther's son-in-law, shares heartfelt stories about her entrepreneurial spirit, her innovative contributions to the eyelash industry, and the values that continue to drive GladGirl today.Jen discusses her own path into the GladGirl family, emphasizing the importance of mentorship, collaboration, and uplifting others within the industry. Together, they explore topics such as:The evolution of GladGirl from GladLashThe significance of adapting to industry trends like lash lifts and brow laminationThe power of exceptional customer service and building lasting client relationshipsEncouraging a supportive community over competition among beauty professionalsOpportunities for growth through diversification of services and continuous learningWhether you're a seasoned lash artist, an aspiring beauty professional, or someone inspired by entrepreneurial stories, this episode offers valuable insights into building a successful career while honoring a legacy of innovation and generosity.Connect with GladGirl: 🌐 Visit GladGirl.com for a wide range of professional beauty products or visit their retail store in Northridge, CA.https://gladgirl.comStay Connected with Not Just Lashes: 🔔 Subscribe for more inspiring conversations! 📱 Follow us on Instagram: @NotJustLashesPodcast 🎧 Listen on Apple Podcasts and SpotifyAlso check out our brand Shannixie:https://www.shannixielash.com

Dixie and Shannique share valuable tips and tricks on how to capture stunning photos of lash extensions and other beauty services for Instagram and professional portfolios. Highlighting the importance of genuine representation of work, they discuss setting up a dedicated photo area, ensuring proper consent, and utilizing tools like ring lights and magnifying lenses. They also stress the significance of natural lighting, adjusting exposure, and setting timers for crisp photos. The conversation touches on pre-preparing for content creation and sharing honest, unaltered images to build a trustworthy brand. Throughout the podcast, they emphasize the importance of authenticity, humorously sharing personal experiences and reminding listeners not to 'catfish' their clients. This episode is a must-listen for beauty professionals looking to improve their photography skills and social media presence.00:00 Intro01:45 Tips for Taking Client Photos04:58 Setting Up Your Space09:17 Tools and Techniques for Better Photos21:30 Editing and Posting Photos29:58 Conclusion

Shannique and Dixie tackle an often-overlooked topic: clutter in the lash studio. We break down how a messy workspace can negatively affect not only your productivity and mental clarity but also your clients' overall experience. Drawing from our personal experiences and lessons learned, we share valuable tips on how to stay organized and create an environment that boosts both efficiency and client comfort.This episode is packed with practical advice, from organizing your lash supplies to managing client expectations, and how a no-nonsense approach to organization can apply to your beauty business. Whether you're new to the lash world or an experienced esthetician, listen to our lessons learned on how important it is to keep your studio tidy and your business thriving.00:00 Intro01:06 Training Insights03:04 Practical Tips for Organizing05:26 Importance of Preparation07:33 Avoiding Common Mistakes11:48 Client Sensitivity and Energy18:33 Setting Goals19:26 Effective Time Management Tips20:58 Organizing Your Lash Supplies25:09 Sharing Workspaces28:56 Learning from Others in the Industry31:11 Gordon Ramsay's Approach to Organization36:14 Final ThoughtsWe'd love to hear from you, if you have any questions, leave a comment and don't forget to like and subscribe!

In this "eye opening" podcast, Shannique and Dixie dive deep into the hot topic of UV lash extensions—one of the latest trends making waves in the beauty industry. They leave no stone unturned as they explore both the benefits and potential risks of this new technique, making this a must-watch for lash artists and clients alike.The discussion begins by highlighting the advantages of UV lash extensions, including faster curing times with LED lights, reduced fumes, and extended longevity of lash sets. Shannique and Dixie explain how UV curing technology promises efficiency and a better client experience, especially for those sensitive to traditional adhesives.However, with every new trend comes its downsides. The hosts also delve into the growing concerns about the safety of UV lash extensions, particularly the potential health risks such as eye irritation and exposure to UV light. They discuss the long-term effects, which are still under research, and emphasize the need for proper training and knowledge before adopting this technique. They even touch on comparisons with gel manicures, dental UV lamps, and the importance of safety standards across beauty and health industries.Throughout the video, Shannique and Dixie share their own experiences, along with valuable insights from industry professionals and the online beauty community. You'll hear what clients are saying, get market insights, and learn about how the lash industry is evolving with UV technology. They also compare UV lash extensions to traditional methods, breaking down what makes this approach so appealing—and whether it’s truly worth the potential risks.Whether you're curious about the technique, already using it, or simply want to stay informed, this video provides everything you need to know about the pros and cons of UV lash extensions, along with safety considerations and regulations to keep in mind.Don’t miss out on this in-depth discussion—stay informed, stay safe, and get all the answers you need to make the best choice for your lash business or beauty routine.00:00 Intro01:00 Discussion on UV Light02:40 Client Feedback and Market Insights05:20 Comparisons with Traditional Methods07:19 Safety and Long-Term Effects07:53 Reddit Insights and Community Opinions12:36 Thoughts and Considerations23:17 Safety Concerns with Gel Manicures24:31 UV Light Exposure and Eye Safety26:05 Research Findings on UV Lamp Usage30:59 Cost and Maintenance of LED Lights34:56 Regulations and Safety Standards36:19 Botox and Filler Risks37:55 Consumer Awareness and Research40:38 Final Thoughts and Recommendations

Shanique and Dixie get real about a topic every esthetician and lash technician needs to know: chemical burns and allergic reactions from eyelash extensions. They share personal stories, swap experiences from their clients, and break down the key differences between chemical burns and allergic reactions. Whether you're dealing with sensitive eyes, styes, or that mystery itch that won't go away, they’ve got practical tips and advice to help you navigate common issues.This podcast is filled with practical info whether you're a client wanting to avoid irritation or an esthetician looking to keep your clients safe and comfortable.Stay tuned as Shanique and Dixie talk about allergy relief tips and share ideas for making eyelash extensions more comfortable for everyone.00:00 Intro01:37 Personal Experiences with Reactions03:52 Handling Chemical Burns04:03 Our Salon Fire14:22 Dealing with Allergic Reactions20:23 Dealing with Sensitive Eyes and Styes22:16  Flonase for Allergy Relief24:27 Challenges with Eyelash Extensions and Allergies28:44 Client Reactions and Sensitivities32:29 Tips for Managing Client Expectations40:53 Final Thoughts and AdviceVisit our product brand website:https://www.shannixielash.com

Shannique and Dixie dive into the intriguing history of mascara, sharing the story of its creator, Eugene Rimmel. They reveal how Rimmel, born in Paris and raised in London, transformed his father's perfume business into a beauty empire. The episode explores Rimmel's innovative ideas, from scented opera fans to perfumed Valentine's cards, and finally his creation of the first non-toxic mascara. Along the way, Dixie recounts her trip to London in search of Rimmel's grave, and both hosts discuss the humorous and morbid aspects of beauty trends in different eras, including the use of poisonous plants like Belladonna by women during the Italian Renaissance to enhance their looks.We talk about the extreme lengths people have gone to for the sake of beauty and how we still do it to this day!00:00 Introduction to Rimmel London01:14 The Search for Eugene Rimmel's Grave04:09 Eugene Rimmel's Innovations08:13 The Birth of Mascara10:32 Eugene Rimmel's Legacy17:57 Exploring Historical Scents22:23 Beauty Practices Through History25:45 Toxic Wizard of Oz Makeup27:50 Modern Beauty Treatments and Their Risks33:48 Concluding Thoughts and Lessons LearnedThank you for joining us on Not Just Lashes: The Good, Bad, and Ugly.  Be sure to like and subscribe for more beauty and lash industry content!Visit our product brand website:https://www.shannixielash.com/

Connect with Mo:Lash Bashhttps://www.lashbashofficial.com/Beauty 4 a Causehttps://www.beauty4cause.com/Lash Outhttps://www.lashouttx.com/Instagramhttps://www.instagram.com/lashluva/https://www.instagram.com/lashbashofficial/https://www.instagram.com/beauty.4acause/In this heartfelt episode of 'Not Just Lashes,' Shannique and Dixie sit down with Mo Hamil, the creator and host of the lash industry get together, Lash Bash.  She is also the owner of Lash Out in Texas, who has over 25 years of experience in the beauty industry.Mo shares her inspiring journey from starting as a receptionist at a hair salon to becoming a successful lash artist and business owner. Despite being devastated by Hurricane Harvey, losing both her home and salon, Mo received overwhelming support from the lash community, which helped her rebuild everything she had lost.Through resilience and determination, Mo turned her hardships into a thriving venture with Lash Bash, a networking, social gathering, and party for lash artists aimed at fostering community and support in an industry that can often feel isolating. She emphasizes the importance of perseverance, community, and continuous growth and learning. This episode is a must-watch for both aspiring and established lash artists looking for motivation and a sense of belonging in the beauty industry.Also be sure to go to the next Lash Bash in your area!00:00 Introduction to Mo02:22 Mo's Journey into the Beauty Industry05:54 Challenges and Growth in the Lash Business11:22 Rebuilding After Disaster15:14 Creating a Community for Lash Artists22:16 Lash Bash Guests24:48 Fun and Games at Lash Bash26:45 The Importance of Networking29:13 Mentorship and Training in the Lash Industry31:40 Future Plans and Nonprofit Goals35:20 Advice for Aspiring Lash Artists38:35 The Power of Community and Connection42:36 Conclusion

In this episode of the Not Just Lashes podcast, we explore the complexities of client booking systems in the beauty industry with our guest Meggie the hairstylist. We discuss the journey from the initial anxiety of allowing clients to book online to managing the inevitable learning curves and control challenges that come with it.Join us as we share stories about no-shows, theft, and the challenges of balancing personal and professional life with a packed schedule. We explore the pros and cons of using online booking platforms, the importance of pre-booking, and the unique challenges faced by hairstylists versus estheticians. We also discuss the impact of COVID-19 on business practices and emphasize the importance of trust and intuition in building client relationships.Tune in for an honest and insightful conversation filled with real-world experiences and valuable lessons for anyone in the beauty salon industry considering or using online booking systems.00:00 Intro01:17 Booking and Client Management04:49 Dealing with No-Shows and Deposits08:37 Booking During COVID14:23 Client Payment Issues19:26 Dealing with Unreliable Clients23:11 Lessons from Experience26:16 The Challenges of Online Booking34:53 Final Thoughts