Educating upwards will help you deliver a better candidate experience You may know Lisa Haggar as the self-described 'lass with sass' on LinkedIn or perhaps from her 3 decades contributing to the HR profession. Either way, she is a brilliant person to talk to about tough subjects, like this one! Strap yourselves in for this one, as we laugh and chat about: experiencing recruitment as a HR candidate and the problem with grilling applicants and interviewer power-games, inspired by this post. experiencing the worst candidate experience, to know how to make it better! not paying people their worth and what you could do instead. don't lowball, develop people! great questions to ask at interview, no matter your age or the seniority of the person interviewing you. be bold enough to educate upwards. the difference of being spoken at or with. giving referrals to the companies that deliver a great candidate experience. Grab a cuppa, pen and paper and settle in! ✍🏻

Tips for partnering with your hiring managers! It was a thrill to speak to & giggle with my good friend, Sue Ingram. An executive coach and a trainer who shows managers how to get extraordinary work out of perfectly ordinary people, and how to have feedback conversations. (While she was recovering from an awful cold!) In our conversation we covered plenty, including: the importance of feedback conversations or, more aptly, 'generous' conversations her brilliant book, Fire Well the problem with promoting people & not training them! dealing with 'drama' hiring managers who cry wolf or explode & why managers behave this way you must know your worth. MUST. how to handle managers who want unicorns the importance of partnering & learning developing a support network planning a difficult conversation eBook Grab a cuppa, pen and paper and settle in! ✍🏻

Employer: See Me, Protect Me, Respect Me! Reading Jess Von Bank's post, “Stop filling reqs and start providing safety. Address the toll of fear and create a culture of hope and health. Do nothing but obsess over the care and nurturing of your own people, and you will stop the bleeding. Just a bet.”, left me wanting to know more! Jess is Lepagen's storyteller and Community Leader for the Now Of Work, and all around awesome human. In our conversation we covered plenty, including: employees wanting, 'see me, protect me, respect me, keep me safe' why your business will thrive if you help people thrive why we shouldn't be going externally to 'acquire' talent before we have looked internally Jess's love of WORQDRIVE and internal mobility how recruiters are ready to cherry-pick employees from the companies who will set mandatory returns to the office! :o trusting people to work like adults stopping being slaves to the screen and slaves to work with solid boundaries and the Now Of Work community. Grab a cuppa, pen and paper and settle in! ✍🏻

Molly Johnson-Jones shared a post on LinkedIn that stated '“By removing the need to have a ‘reason’ to request flexibility and giving everyone the freedom to choose how to work, we can make true progress on gender equality.” but how do we get that out of our hiring leaders? While Molly, CEO & Co-founder of Flexa, enjoyed London's winter sun, and I only had the heat of the topic to keep me warm, we covered loads including: the motivation behind creating Flexa, a platform where employers can be verified as offering true flexibility to their people surprising survey results that show both men and women want flexibility the two paths to getting your leaders to see that offering flexible & hybrid working is inevitable the challenges that some leaders face when trusting employees and measuring output instead of presenteeism Molly's own lessons-learned running a truly flexible business What is and most definitely isn't a 4 day week! Grab a cuppa, pen and paper and settle in! ✍🏻 Huge 💚 to episode sponsor WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind.

After seeing Mark Gilroy’s fabulous YouTube video about change, (not the one where he’s singing that song ;) ), I wanted to know more and how recruiters can influence change.  A self-confessed professional psychology geek, Mark & I had a fascinating conversation that will help recruiters & hiring leaders partner better! We talked about: let’s stop pathologising change and reframe change in the right language the pandemic showing us that change isn’t hard!  change accompanies by loss is the real issue rational thinking vs. primal more emotional responses winning hiring manager conversations by talking about loss aversion sunk cost fallacy and the Ikea effect, and how this impact recruitment remorse choosing your language around change with care measuring optimism, energy, and level of fault-finding at the start Grab a cuppa, pen and paper and settle in! ✍🏻 Huge 💚 to episode sponsor WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind.

The moment I saw Lee Andrese, write, "Dear Hiring Managers & Leaders - YOU are the candidates. Ghosting candidates after they've spent SIX HOURS with you? Shame on you." I knew I had to know more. Lee was sharing a job seeker's post and she was encouraging job seeker's to choose wisely! With years of experience in the recruiting profession, Lee is now a Learning & Development Leader, creating best in class recruiters at Onward Search. Tune into our fabulous conversation and you'll hear: How rejected candidates hear ‘no’ matters! And it’s costing you.  Why recruiters need to be selective over the brands they represent Ensuring you work for a company that you can support wholeheartedly How changing an outbound message, can change the entire experience. What it costs you when you let your company or client ghost a C-suite candidate Making feedback of benefit to the person delivering it!  How to tackle those dreadful no feedback policies.  Grab a cuppa, pen and paper and settle in! ✍🏻 Huge 💚 to episode sponsor WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind.

When Suzanne Lucas‘s post, If You Think The Great Resignation Is Bad, Just Wait Until January, popped up in my feed, I knew I had to invite her onto the podcast. You may know Suzanne as The Evil HR Lady but she’s not at all! And we had a fabulous conversation that included: the myriad of things Suzanne does, thanks to remote working how the world of work has changed from ‘being a work giver’ to being ‘be grateful you have employees’ persuading your hiring managers that closing the door on remote, flexible and hybrid work will be the company’s downfall salary shopping and bonuses, and what you can do if you simply cannot pay your people more boundaries, vulnerability and honesty!! Grab a cuppa, pen and paper and settle in! ✍🏻 Huge 💚 to episode sponsor WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind.

When the fabulous Ed Han suggests you interview two of his favourite hiring managers, you know it'll be a brilliant conversation! And it would seem I am not Ed's only fan. Do your hiring managers speak about you in such glowing terms? 🤩 In this episode you'll hear Cenlar's Girish Jain, VP of Enterprise QA & Architecture, and Josh Goldstien, VP of Operations Strategy talk about: hiring when the company initially wasn't ready for remote working & when you want to use a whiteboard! overcoming the hierarchy of communicating and the benefits of not flying people in for interviews. the reasons Girish will help source people, gives the heads-up on future hiring, and the benefit of giving prompt feedback the reasons Josh gets involved in the offer - super important in this market! reeling in the people you want to work with - it's a partnership, a 2 way street. ...and recruiters are not a service! Huge 💚 to episode sponsor WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind.

After The Chad, introduced me to the fabulous people at Evergreen Podcasts, who now host this very podcast, and we got chatting about hiring disasters, I just had to interview their Chief Creative Officer, David Allen Moss. Stop what you're doing, grab pen & paper, and hear Katrina & David laugh a lot and talk about: Commodore 64s, digital signage, and the beginnings of Evergreen! How Evergreen differentiate themselves through their collections - check out the HR interview playlist! Adjusting to a hybrid world & going against the flow and buying a building 😮 Getting clear on hiring workflows, and the problem with out of sight, of mind. Creatively sourcing applicants and working out who they need to hire. Going beyond the CV and trusting your recruiter to get a good fit. The book Creativity Inc and the power of collaboration in the future of podcasting. Huge 💚 to episode sponsor WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind.

It's hard to believe that this was Steve Norman's first ever podcast interview! The conversation flowed effortlessly and it was so interesting hearing how VIOOH's Head of Engineering went about hiring 13 Java Developers effortlessly and in partnership with the inspirational Liz Dowling. Stop what you're doing, grab pen & paper, and hear Katrina & Steve talk about: lessons learned in his varied career & cultures being hired remotely in a pandemic & the benefit of VIOOH adopting a hybrid model early joining and managing a team remotely and the benefit of Connected Days how you can hire 13 Java Developers even when there is such a shortage! partnering with the People team for all the right reasons. Giving feedback to every candidate swiftly... because developers talk! Huge 💚 to episode sponsor WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind.

Bennett Sung is one of my favourite HR tech marketers, who also happens to be a hiring manager. I have been lucky to know Bennett for around 8 years so you will also find him on page 71 of my book, The Robot-Proof Recruiter.  Through many laughs, you'll hear us talk about: fax machines and many other things Gen Z may not understand 😉 the zero moment of truth & gathering 'social' evidence hiring marketers who are not vanilla  Giving Bennett just 3 minutes to pitch Humanly (it is very cool) Research the history of phrases before you use them 😮 Of course, his favourite interview question! Grab a cuppa, pen & paper, and settle in! 🎧 Huge 💚 to episode sponsor WORQDRIVE  WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind. 💚

Great to chat to Adam Gibson, global leader in Workforce Planning, People Analytics, & Orghanisational Design, and Author of Agile Workforce Planning, about the impact of the pandemic on workforce planning and more!  the difference between workforce planning & agile workforce planning the pain of, but love of, writing a book!  where should workforce planning sit?  supporting hiring managers who don't hire often his favourite interview question human skills vs. culture and wooing better Adam's Blue Arrow posts Grab a cuppa, pen & paper, and settle in! 🎧 Huge 💚 to episode sponsor WORQDRIVE  WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind. 💚

When I saw Sukhvinder Pabial's blog about the freedom he found recruiting without an applicant's CV, I had to know more. Sukh runs his own company, Challenging Frontiers, but in our conversation you'll hear us talk about hiring for his new passion project.  We also talk about: the things you learn when running your own business what prompted the idea to open a co-working space in Epping Forest  giving yourself permission to play! hiring a Community Manager via Nextdoor app without advertising! playing with the flexibility of the role work history vs. answering 3 questions to apply supporting the needs of your people for the good of the business Grab a cuppa, pen & paper, and settle in! 🎧 Huge 💚 to episode sponsor WORQDRIVE  WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind. 💚

Welcome to the second insights interview with Sara Burgess, Senior L&D Professional, Business Psychologist, Executive Coach and my friend, all about managing disappointment.  We talked and, to be honest, laughed a lot about: embracing your inner nerd & being human what does managing disappointment even mean? understanding how our 'ideal person' may not be realistic why disappointment is a feeling of sadness checking-in, better communication & realistic timings the ongoing partnership problem Grab a cuppa, pen & paper, and settle in! 🎧 Huge 💚 to episode sponsor WORQDRIVE

Chatting to Tracey Parson is always a joy and her new company, WORQDRIVE, supports this very podcast but she's also a hiring manager. So I couldn't wait to hear her take on how recruiters and hiring leaders can partner better.  We covered a lot... Launching a digital newspaper, recruitment banner ads in 1997, and career sites!  Will we ever improve those job posts! And let's stop adding more names into the funnel. Making it easy for people to stay in your company! The importance of talking through the intake - no forms!! Never be the hiring manager who says 'show me more CVs'! Elegant pushback is a must. Be prepared for a lot of laughs & insights! ✍🏻 Huge 💚 to episode sponsor WORQDRIVE (as in Tracey!) WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind. 💚

After seeing an empathetic post from Zuzanna Santos, assisting the people coming in to interview with her, I asked Lisa Scales to connect us. You'll soon get why Lisa was super excited that I chat to Zuzanna.  We chatted about her secret sauce when hiring for her team and: recruiting her first team member just two years ago! her growing team & helping people that suss out your social media profiles, comparing interviews with first dates 🤨  hiring manager homework, helping the process getting creative with their showreel If your recruitment could do with some secret-sauce, grab a cuppa & tune-in. 🎧 Huge 💚 to episode sponsor WORQDRIVE    WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind. 💚

What do you do when hiring leaders are proving elusive to interview and you don't want to leave your listeners hanging? Start a series of insights to help you develop those partnerships, of course! Welcome to the first interview in the series with my fabulous coach, Roderick Lambert, who has the unique perspective of having been a recruiter, HRBP, HRD, and now leadership & business coach. We had a fantastic conversation centred on developing your power listening. He dropped tips galore & pulled me up on something I didn't know I was saying, which had potential to destroy an intake strategy session! 😳 Grab a cuppa, pen & paper, and settle in! 🎧 Huge 💚 to episode sponsor WORQDRIVE  WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind. 💚

It took only a few moments to understand why Heidi Wassini said that I must speak interview Ch'ien Chan. He's the Head of Design at Vivino, the world's largest online wine marketplace, and you'll soon hear their high level of mutual respect.  Besides Ch'ien's natural extroversion and incredible background, working for household name companies on two continents, Ch'ien is the only hiring manager I know who has trawled through 387 CVs. Unsurprisingly, he realised this isn't the way to recruit effectively! It certainly gave him empathy for what recruiters go through and the willingness to let Heidi challenge the status quo, his personal mantra. You'll hear Ch'ien talk about relinquishing control as a self-appointed "anal-retentive Virgo", which is a control freak to you and me, and what working with Nicklas Pyrdol, of Innoflow, achieved. Innoflow is an anonymised case-based recruitment process to discover talent and potential in a way you haven't previously. They state it makes the process fair, unbiased and efficient. So did it help Ch'ien Chan?  If your recruitment could do with a shake-up, grab your headset & have a listen. 🎧 Huge 💚 to episode sponsor WORQDRIVE  WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind. 💚

Snooping around Anna Boyarkina's profile had me super curious to hear about her career to date; from studying economics & business to starting an events business and TEDxPerm to her current role as Head of Product Use Cases. In minutes, you'll be glad you listened in. We chatted about Anna joining Miro when it was just 11 people and the opportunity that creates, building the company based on what people believe in and are doing, and their mission to empower teams to create the next big thing. Referred by Alla Pavlova, I could soon see why! Anna believes great talent brings a lot to a company but how she does this, well it surprised me. Listen in to hear how she sources herself so she can find profiles and set the bar of what she's looking for, which is easier than asking recruiters to read her mind. 🔮 We also chatted about the importance of cadence and doing your homework, adding your recruiters to your favourites, and the honour it is to hire the people for your company! 🤩 Grab your headset, a cuppa, & settle in. 🎧 Huge 💚 to episode sponsor WORQDRIVE  WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind. 💚

As soon as I was introduced to Iris Kroonstuiver, I knew it was going to be an amazing conversation and it sure is, grab pen and paper. Of course, Iris is an exceptional hiring leader (referred by Alla Pavlova, thank you!) so you'll hear some great tips for partnering better with recruiters and lesson learned as she grew into the role of hiring leader and her new role at GameHouse.  But I also had to delve into what it's like working in the male-dominated gaming industry, even though 46% of gamers are womxn, which didn't quite lead where I expected it to.... so rather than me try and explain, grab your 🎧 and hear it first hand. Consider it a 32-minute investment into your talent acquisition! 🧡 Huge 💚  to episode sponsor WORQDRIVE  WORQDRIVE Shift: Your Talent Strategy! Imagine Internal Mobility your employees will actually rally behind. 💚