ISG Imagine Your Future Podcast

ISG (Information Services Group)

The ISG Smartalks Podcast delivers technology and sourcing insights from the thought leaders at ISG. In this series we bring together external and internal experts to discuss the ways in which technology is transforming the world of business. Our aim is to simplify the themes and educate and inspire our listeners. ISG is a leading global technology research and advisory firm that is committed to helping organizations achieve operational excellence and faster growth.

22: Trends Shaping the Sourcing and Technology Industries
May 3 2021
22: Trends Shaping the Sourcing and Technology Industries
In this episode of the ISG Imagine Your Future® Podcast, host Steve Hall is joined by two veterans of the ISG Index™: Stanton Jones, Director and Principal Analyst at ISG Research, and Bret Breeding, Director and one of the original ISG Index™ creators. The latest ISG Index™ shows that the global technology and business services market has grown for the third straight quarter after the pandemic-induced dip in the second quarter of 2020. Global demand for such services has never been higher, with the first quarter of 2021 producing a record $17.1 billion of annual contract value (ACV) for the global combined market, up 11 percent. The ISG Index™ has been assessing and analyzing the state of the global IT services market for almost 19 years, over 74 consecutive quarters. The Index is considered the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence, and service provider performance. It covers both the traditional managed services sourcing market, as well as the fast-growing as-a-service market, measuring the significant impact cloud-based services are having on digital business transformation. Listen in to find out more about how disruptive technologies are transforming IT and business services markets. And if you would like to get a fuller picture of current market dynamics, view the 1Q21 Global ISG Index presentation slides, news release and infographics, please visit the ISG website www.isg-one.com
19: Digital on the Frontline
Jan 14 2021
19: Digital on the Frontline
When Dr David Howie started his new role as Chief Commercial Officer at NHSX in February this year he didn’t expect it to be entirely dominated by COVID – then, a word only just entering our vocabulary. Yet the rest is history, as they say.  NHSX is the technology enablement arm of the England’s National Health Service (NHS), which is driving the digital transformation of health and social care.  NHSX is leading the largest digital health and social care transformation program in the world, with a national annual investment of over £1bn as well as significant local spend. Ten months on from that pivotal first day in the NHSX office, Dr Howie joins host, Steve Hall, on the Imagine Your Future podcast. Together they discuss the evolution of the UK’s COVID Track and Trace app as well as the role that NHSX will play in the future in helping improve support for vulnerable and isolated groups, such as those living in care settings. The use of digital technologies to improve patient and clinician experience has made huge advances in the NHS as a result of the pandemic.  It marks an accelerated digital transformation in the NHS that Dr Howie believes would never have happened so rapidly without the need to respond to the pandemic. Listen in to our first Imagine your Future podcast episode of 2021 as Dr Howie describes his Digital career journey, first with the UK Home Office where he led the digital overhaul of the passport renewal process, followed by development of the app to support the settlement of EU citizens living in the UK in the run up to Brexit.  Clearly no stranger to handling complexity in high-stress situations Dr Howie’s insights into digital transformation, gained from his recent UK public sector career, makes fascinating listening.
18: Open Talent and the Gig Economy
Nov 3 2020
18: Open Talent and the Gig Economy
The ISG Imagine Your Future podcast is back after a short break with a new host, Steve Hall. In Steve’s first episode in the driver’s seat he welcomes back former IYF podcast host and colleague Barry Matthews to discuss the subject of open talent and the gig economy. Talent platforms, which allow enterprises to tap into global or distributed talent pools to resource, deliver or ideate solutions, are set to become one of the next big disruptors for business over the coming years. Companies are increasingly accessing skills such as graphic design, automation expertise and software development, to name but a few, through these global talent pools via secure digital platforms. Because of such platforms, the geographical location or even educational background of talent is less relevant than their experience, availability and enthusiasm to work. Contracts tend to be short term and results oriented and suit the increasing number of people operating as freelancers in the gig economy. For these workers, flexibility is the watch word that allows them to work when and where they like. Listen in as Hall and Matthews discuss how the global pandemic has fast-forwarded the development and uptake of these talent platforms and brought them into the mainstream. Matthews predicts that they will play a significant role in the global shift toward freelance work, which, he says, suits the millennial mindset. As a generation of young people very comfortable with the concept of “on demand,” millennials are willing to take responsibility for their personal and professional development, facilitated by talent platforms, on a scale not seen in previous generations. Join this fascinating discussion on how these open technology platforms are shaking up the structure and modus operandi of businesses, helping them leverage the very best talent across the globe.