What the HealthTech?

In this episode, we dive deep into understanding PSIRF (Patient Safety Incident Response Framework) and its transformative impact on healthcare governance and patient safety in the NHS. We’re excited to be joined by Dr. Lauren Morgan, Director at Morgan Human Systems Ltd, and a key figure in healthcare safety and governance. Lauren discusses her experience contributing to NHS England's PSIRF and provides insights into how the framework has evolved to improve risk management and incident response in clinical settings.

In today's exciting episode, we are joined by Rebecca Linley, Senior Communications Executive, and Robert Place, our new Product Consultant and Training Lead at Radar Healthcare. Rob’s role is a crucial addition, aimed at providing enhanced support to our partners and ensuring they achieve success with our solutions. Tune in as we explore how this new position strengthens partner relationships, improves training and implementation processes, and delivers comprehensive support throughout our partners' journey with Radar Healthcare.

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In this episode, we are joined by two special guests Katy Fisher and Kayleigh Barnett. Katy is a Senior Nurse for Quality and Improvement working across the whole of the Greater Manchester Region. Kayleigh is an advanced Appreciative Inquiry Practitioner and the co-author of the recent book ‘Appreciating Health and Care’, which provides a practical guide to using Appreciative Inquiry in health-related settings. Together, Katy and Kayleigh co-host the Caring Corner Appreciative Inquiry podcast.    They both join us today to discuss Appreciative Governance and the concept and impact of utilising Appreciative Inquiry and how it can revolutionise patient and staff outcomes within health and care.

This week, Hayley Kiddier, Marketing Executive at Radar Healthcare is joined by Gemma Lloyd, industry expert and former Editor of Care Home Professional. Gemma has experience of being involved within the Leaders in Care Awards, an event that helps recognise excellence and achievements within the social care sector and one that Radar Healthcare has proudly supported for the last four years.

This week, Rebecca Linley, Senior Communications Executive, sits down with Ellie Jordan, our newly promoted Account Director to talk about how this new role is helping to enhance our customer service.   Ellie's journey with Radar Healthcare spans over an impressive six years, during which she's showcased her exceptional talent and dedication across various roles within the organisation. Now as Account Director, Ellie's diverse background and well-rounded customer and product knowledge equips her with deep insights into our solutions and customer needs.     Join us as we explore how Ellie’s experience and new role will improve our partner’s success with Radar Healthcare.

Looking to elevate your risk management?   This week, we sit down with Mark Fewster, Chief Product Officer, and Ellie Jordan, Account Director at Radar Healthcare, to discuss the latest enhancements to Radar Healthcare’s Risk Register module. We’ll explore the benefits these improvements bring to health and social care organisations, the customer-centric design process, and best practices in risk management.

In this special episode of What the HealthTech Mark Fewster, Chief Product Officer at Radar Healthcare, sits down with Jack Forshaw, Project Manager Lead and LFPSE Champion at Radar Healthcare, and Marcos Manhaes, Head of Learning from Patient Safety Events and Machine Learning at NSHE, to discuss all things LFPSE V6.   Together, they explore the intricacies of the LFPSE framework, discuss Radar Healthcare's journey to achieve LFPSE V6 accreditation, and share invaluable insights on improving patient safety across healthcare organisations.

This week, Hayley Kiddier, Marketing Executive, sits down with Rebecca Linley, Senior Communications Executive at Radar Healthcare to chat about all thing's social media. In this episode we take a deep dive into the world of social media, exploring the benefits, challenges, and offering best practice for health and social care organisations.

In this week’s episode, we are re-joined by Michael Pollington, Corporate Governance Manager (IG Lead) and Data Protection Officer at St Nicholas Hospice Care. Mike joins Justine Abson, Head of Marketing, to chat about his role as the Chair of the Anglian Community Trust, a charity dedicated to supporting community and charity projects aimed at improving social, mental, and physical health and wellbeing. Mike brings a wealth of experience and a passion for community support, making this episode a must-listen for anyone involved in health and social care. Join us as Mike sheds light on the impactful work of the Anglian Community Trust and explores how health and social care charities can access enhanced support and funding.

In this special episode, Becca Linley, Senior Communications Executive at Radar Healthcare, makes her debut as host, joined by Justine Abson, Head of Marketing at Radar Healthcare, making her debut as the guest. Together, they reflect on and celebrate the past two years of our "What the HealthTech?" podcast, exploring exciting insights along the way. This episode covers everything from the inspiration behind the podcast's creation to favourite moments from the past two seasons, highlighting memorable episodes and wonderful guests. Don't miss this nostalgic and insightful look back at our journey!

What the HealthTech is back! To kick off season 3, we welcome Michael Pollington, Corporate Governance Manager (IG Lead) and Data Protection Officer at St Nicholas Hospice Care. Mike shares his insights on how the hospice is utilising Radar Healthcare’s software solution to revolutionise their operations. From centralising risk, quality, and compliance processes to enhancing daily practices and overall quality of care, discover the transformative impact of this technology. Mike discusses their implementation journey, overcoming challenges, and the significant improvements in efficiency and productivity. He also offers valuable advice for others in the healthcare sector considering similar technology solutions.

Imagine if you had one system that talks to multiple, allowing you to identify incidents and risks, report on them centrally, and trigger alerts and workflows automatically - all while significantly saving you time and enhancing patient safety. This week's episode of What the Health Tech talks about how health and social care organisations can do just that with Radar Healthcare!Join us as we sit down with Paul Johnson, CEO and Co-Founder, and Mark Fewster, Chief Product Officer at Radar Healthcare, for an insightful conversation about world-firsts and innovation in healthcare. Discover the groundbreaking impact of data driven event triggers (also known as Institute of Healthcare Improvement Triggers or IHI Triggers) on global healthcare systems and understand their pivotal role in the industry. Explore the automation of patient harm prevention and discover how Radar Healthcare's API plays a transformative role in shaping the future of healthcare. Mark shares examples whilst highlighting the substantial benefits for our partners.Tune in for a concise and insightful exploration of healthcare innovation with industry leaders!

In this week's episode of #WhatTheHealthTech, Justine Abson, Head of Marketing is joined by Sarah Jane Downing, a remarkable survivor who turned adversity into strength in the aftermath of breast surgeon Ian Paterson's betrayal. Sarah took charge, creating a support group for Paterson's former private patients even before the court case began. This group became a haven for mutual support, shared experiences, and real-time updates on the unfolding legal proceedings. Now, nearly four years since Paterson's conviction, the group stands strong, continuing to be a source of empowerment and healing for its members. Join us as Sarah Jane recounts her personal journey, highlighting the importance of giving people a safe platform to speak up, share experiences, and feel heard.If you would like to get in touch with Sarah Jane, please connect via saraj9downing@gmail.com and LinkedIn (https://www.linkedin.com/in/sarahjane-downing-17037b129/).

Welcome to our special end-of-year podcast episode! As we wrap up this festive season, we're taking a look back through some of our most popular episodes in season 2 of #WhatTheHealthTech, featuring industry experts from all areas of health and social care. This episode covers a lot - from understanding CQC frameworks to issues in women's health, tech for better care, and empowering your team by changing the story, and more. So kick back, enjoy, and let's wrap up the year with some great insights!We'd also like to take the time to thank all of our guests who have appeared on our podcast this year and an even bigger thank you to everyone who has listened and watched! If you would like to be featured on #WhatTheHealthTech in the new year, please get in touch whatthehealthtech@radarhealthcare.com

As one of NQA’s first clients to transition to ISO 27001:2022, join Jonathan Alsop, Data Protection and Quality Lead at Radar Healthcare, in a captivating conversation with Denis McCarthy, a regional assessor at nqa – global certification limited, as they dive deep into the world of information security within healthcare. In this episode, they delve into the crucial significance of information security within healthcare, unraveling its true essence and its profound impact on delivering top-tier healthcare outcomes. Additionally, they cover off things like the critical importance of ISO 27001:2022, best practices for obtaining other certifications, and how Radar Healthcare's dedicated Compliance Team consistently ensures security excellence.The latest version of ISO 27001 was published in October 2022, replacing ISO 27001:2013. By 1st November 2025, clients must transition their certificate to ISO 27001:2022 – something Radar Healthcare has done with plenty of time to spare.More on the this here - https://www.nqa.com/resources/blog/september-2023/iso-27001-2022-transition-faqsConnect with NQA: o Website - https://www.nqa.com/o LinkedIn - https://www.linkedin.com/company/nqa-globalo X - https://twitter.com/NQAGlobalo YouTube - https://www.youtube.com/user/NQAmoviesConnect with Radar Healthcare: o Website - https://radarhealthcare.com/ o LinkedIn – https://www.linkedin.com/company/radarhealthcare/  o X – @radarhealthcare o Instagram – @radarhealthcare o YouTube - @radarhealthcare3174

This week we're dropping a special bonus episode! Ahead of us exhibiting at the IHI Forum in Orlando, Florida next week, we're bringing you an interview with our CEO and Co-founder, Paul Johnson. Paul featured on the Vizient podcast to talk about the road to zero harm and high reliability. How do healthcare organisations make a conscious effort and put demonstrable actions in place to drive excellence AND make sure they sustain that excellence? Paul shares his thoughts on the three fundamentals to achieve this...* Culture and Leadership* Visibility and Engagement* A Systems-Based ApproachListen now to hear more on where Radar Healthcare helps healthcare organisations world-wide to identify their best practice and instill this into other areas to constantly improve and drive positive outcomes for patients.

With over 50 hospitals covering the length and breadth of the UK and over 8,500 staff, Circle Health Group are changing the narrative around governance. Governance systems are where incidents go, and risks live so they can have a negative connotation. BUT they also tell healthcare organisations what is going right…Simon Geoghan, Head of Clinical Data Reporting and Governance Systems for Circle Health Group talks to Radar Healthcare’s Chief of Partnerships, Rhian Bulmer about changing the narrative so true learning can happen. Change nowadays is constant…it’s how you make it happen for the better that’s important!

Discover the essence of quality healthcare with North West Surrey Integrated Care Services (NICS), a GP federation leading collaborative efforts across 38 GP services. Join Marion Shipman, Head of Quality and Governance, and Nicki-Mantel Cooper, Medical Director, from NICS as they delve into a range of topics— from triangulating feedback and anticipated changes linked to the CQC single framework assessment to exploring simple yet effective methods of capturing feedback. Useful Links: NICS - https://www.nicsfed.co.uk/ Connect with Radar Healthcare https://radarhealthcare.com/LinkedIn – linkedin.com/company/radarhealthcare  X – @radarhealthcare Instagram – @radarhealthcare YouTube - @radarhealthcare3174

When it comes to your healthcare…have you ever gone through something and felt like it was just you? Women’s Health is so incredibly complex, and we’re delighted that this week’s guest is award-winning freelance health journalist and author of Rebel Bodies: A guide to the gender health gap revolution. Rebel Bodies explores where the problems lie but also the optimism of how things have progressed over the last few years.  Sarah has written extensively for the i newspaper, Refinery29, the Telegraph, Grazia, the Guardian, the British Medical Journal and many others. She was also a finalist in the 2021 Medical Journalist’ Association Awards.  In this week’s episode we share real-life stories, discuss why the gender gap is so important for the future, look at how we can use data  talk about some mind-blowing statistics and understand how we can all help to support   Useful Links  Rebel Bodies – https://www.bloomsbury.com/uk/rebel-bodies-9781399401111/  Connect with Sarah Graham www.sarah-graham.co.uk X - @SarahGraham7 Instagram / Facebook - @sarahgraham7writer  Connect with Radar Healthcare www.radarhealthcare.com LinkedIn – linkedin.com/company/radarhealthcare X – @radarhealthcare Instagram – @radarhealthcare YouTube - @radarhealthcare3174