Community Association Car Chat

David Velasco & Steve Roderick

Community Association Car Chat is a weekly 10-minute chat with industry professionals and experts in the multi-family housing world. read less
BusinessBusiness
ManagementManagement

Episodes

Ep 174 with Dominique Gleason, Director of Events at Make-A-Wish NJ
Aug 5 2024
Ep 174 with Dominique Gleason, Director of Events at Make-A-Wish NJ
We were thrilled to welcome Dominique Gleason, Director of Events at Make-A-Wish New Jersey, to Car Chat. Dominique shared incredible insights into how their magical castle and community support make life-changing wishes come true for children battling critical illnesses. Her dedication and passion for bringing hope, strength, and joy to these kids is truly inspiring.#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Dominique Gleason, Director of Events at Make-A-Wish New Jersey, transitioned from nine years with the New York Jets to Make-A-Wish, emphasizing the shift during COVID and a fresh start. [00:01:31]✅ Dominique described the Samuel and Josephine Plumeri Wishing Place, a magical castle where children declare their wishes, designed with help from Disney Imagineers. [00:02:21]✅ Make-A-Wish grants five types of wishes: I wish to go, I wish to be, I wish to have, I wish to meet, and I wish to give, with Disney wishes being the most common. [00:04:33]✅ The organization, funded entirely by community donations, relies on major donors, corporate partners, and events to cover the average wish cost of $14,000. [00:06:51]✅ Dominique highlighted the emotional impact of their work, mentioning their commitment to granting rush wishes within 24 hours when necessary and their goal of granting all 720 eligible wishes annually in New Jersey. [00:10:57]Thanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 171 with Eileen Ghenn, Chair of Ladies on the Links Golf Invitational CAI Keystone Chapter
Jun 24 2024
Ep 171 with Eileen Ghenn, Chair of Ladies on the Links Golf Invitational CAI Keystone Chapter
We're catching up with Eileen Ghenn about the CAI Keystone Ladies on the Link Golf Invitational, an event designed to create an inclusive and welcoming environment for women golfers of all skill levels.From its inception by Nicole Skaro to its role as a key fundraiser for the Pennsylvania Legislative Action Committee, this event exemplifies the power of community and support.Join us in celebrating initiatives that promote work-life balance and empower women in our industry!#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Eileen began her involvement with CAI by serving on her community's board from 2015 to 2018, leading to her membership in CAI. [00:00:53]✅ The Ladies on the Link Golf Invitational, chaired by Eileen, is an annual event designed to make women feel comfortable and welcome, regardless of their golf experience. [00:01:39]✅ Nicole Skaro's idea for the Ladies on the Link event was to create a comfortable space for women, addressing their reluctance to join male-dominated golf outings. [00:02:21]✅ The event includes golf clinics for chipping, putting, and long drive, aiming to make the outing enjoyable and inclusive for all skill levels. [00:02:57]✅ The Ladies on the Link Invitational serves as the largest fundraiser for the Pennsylvania Legislative Action Committee, supporting their budget and initiatives. [00:03:54]Thanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 170 with Robert Nordlund, founder and CEO of Association Reserves
Jun 21 2024
Ep 170 with Robert Nordlund, founder and CEO of Association Reserves
Join us as we Car Chat with Robert Nordlund, founder and CEO of Association Reserves, to discuss the innovative solutions his company is bringing to the community association industry.Discover how the new Association Insights and Marketplace platform, inspired by the need for greater transparency and financial health, aims to prevent incidents like the Champlain Tower South collapse.Robert's commitment to elevating the industry is truly inspiring!#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Robert introduces Association Insights and Marketplace, a market-driven solution aimed at preventing incidents like the Champlain Tower South collapse by addressing transparency and financial issues. [00:00:38]✅ He explains the detrimental effects of low monthly assessments, which starve associations of necessary funds. [00:01:25]✅ Robert describes the FIPHO health score, a metric from 0 to 100 reflecting the financial, physical, and operational health of an association, akin to a FICO score for creditworthiness. [00:02:02]✅ The platform for generating the FIPHO health score is free, crowdsourced, and allows boards and managers to log in, fill out profiles, and obtain their score within 15 minutes. [00:02:41]✅ Robert gives a shout out to Kevin Davis, whose encouragement helped inspire the creation of the platform to minimize incidents like the Champlain Tower South collapse. [00:09:36]Thanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 169 with Chas Ryan, Partner at Pilicy & Ryan
Jun 13 2024
Ep 169 with Chas Ryan, Partner at Pilicy & Ryan
Check out our latest interview with Chas Ryan, President of CAI Connecticut and partner at Pilicy & Ryan, where we dive into rising fees in community associations and effective strategies for handling delinquencies.Learn about Connecticut's unique priority lien law and the importance of clear collection policies. Don't miss Chas's valuable advice on communicating fee increases to unit owners.#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ The discussion covers the increase in delinquencies in communities due to rising fees and the associated challenges. [00:01:53]✅ Chas emphasizes the importance of explaining to unit owners that fee increases are necessary due to economic pressures and the lack of alternative funding sources. [00:03:05]✅ Connecticut's unique priority lien law, which allows communities to get paid ahead of banks for unpaid common charges, is explained. [00:04:10]✅ The need for a clear collection policy and working with residents to create manageable payment plans is highlighted. [00:05:23]✅ Chas gives advice on how boards can communicate potential fee increases early to help make them more palatable for unit owners. [00:07:26]Key Quote:💡 "Compassion is the key though. Everyone's in it together. And I always tell them, your board members, at least the vast majority of mine are volunteers, not getting paid at all. They're paying the same that you're paying, and so they're in it with you." - Chas RyanThanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 167 with Adam Arcuri, Partner & President at CondoVoter
May 20 2024
Ep 167 with Adam Arcuri, Partner & President at CondoVoter
Don't miss our interview with Adam Arcuri from CondoVoter on Community Association Car Chat! 🚗💬We discussed the future of electronic voting for condos and HOAs, and how it’s revolutionizing participation and governance.Adam shared valuable insights on overcoming legislative hurdles and the importance of intuitive technology.Tune in to learn how electronic voting is transforming communities across North America!#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Adam Arcuri explains how Condo Voter provides electronic voting for condos and HOAs, allowing votes to be cast anywhere and at any time. [00:01:22]✅ Adam highlights the significant increase in voter participation during the pandemic, with some communities reaching 60-70% participation in online elections. [00:02:27]✅ Discussing legislative hurdles, Adam notes that while some states like California do not allow electronic voting, many are updating their laws to permit it. [00:03:42]✅ Adam mentions that even without internet or phones, technology can be intuitive, and the company helps communities update owner lists with necessary contact information. [00:05:00]✅ Looking to the future, Adam envisions tighter security, guidelines, and voter identification as key advancements in electronic voting technology. [00:08:24]Key Quote:💡"We launched actually in Ontario, Canada, before we moved to the States. Under some of the most restrictive conditions during the pandemic, it forced people to look for out-of-the-box solutions, and electronic voting and virtual meetings were certainly part of that."Thanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 166 with Corinna Caracci, Self Defense Instructor
May 14 2024
Ep 166 with Corinna Caracci, Self Defense Instructor
Meet Corinna Caracci, a seasoned self-defense instructor, who shared invaluable insights on the importance of awareness and empowerment in personal safety.Corinna's journey and dedication to proactive self-defense training illuminate her passion for empowering individuals to trust their instincts and stay safe.Catch the full discussion to learn practical self-defense techniques and the power of positive visualization for real-world application.#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Steve announces Corinna Caracci, a self-defense instructor, as today’s special guest, setting the stage for a discussion on personal safety. (00:00:38)✅ Corinna explains her motivation for becoming a self-defense instructor, inspired by incidents of harassment on her college campus. (00:01:47)✅ Highlighting the significance of awareness, Corinna details how self-defense primarily involves being alert and avoiding potential threats. (00:03:04)✅ David shares his firsthand experience in one of Corinna's self-defense classes, emphasizing the practicality of the skills he learned. (00:05:02)✅ Corinna discusses the power of positive visualization in self-defense, teaching individuals to plan and see themselves as survivors. (00:08:36)Key Quote:💡"I really want to empower people and not to walk around afraid, but walk around knowing that if they're aware of their surroundings, you know if they have some techniques that they can use and hopefully to avoid a situation, if there were ever to, you know, occur that's kind of where my passion comes from."Thanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 165 with Elaine Warga-Murray, A Pioneer in Property Management
Apr 29 2024
Ep 165 with Elaine Warga-Murray, A Pioneer in Property Management
Meet Elaine Warga-Murray, the first female PCAM in New Jersey, who shares insights from her extensive career in our latest interview.Tune in to hear how she navigated the shift from manual to digital in community management. She discusses the critical role of mentorship and continuous learning for modern managers.Don't miss her valuable perspectives on leadership and professional growth!#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Elaine Warga-Murray shares her journey since 1981 in property management, celebrating her milestone as New Jersey's first female PCAM. [00:00:42]✅ Elaine highlights the transformation in community management from manual processes to digital, enhancing efficiency and service focus. [00:03:16]✅ Elaine emphasizes the importance of industry events like the Conquer and Connect Conference for networking, learning, and professional growth. [00:04:23]✅ Discussing leadership challenges in her field, Elaine stresses the need for respect and effective management over mere authority. [00:05:33]✅ Elaine advises new managers on the importance of mentorship and personal development in knowledge, attitude, skills, and habits. [00:08:42]Key Quote:💡 "Leadership is not being the boss. Anybody can be a boss, but being a leader is something that has to happen kind of empirically from influence." - Elaine Warga-MurrayThanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 164 with Kim Dempsey, Director at Aquatics Vision
Apr 23 2024
Ep 164 with Kim Dempsey, Director at Aquatics Vision
This week, we're learning from Kim Dempsey at Aquatics Vision about their technology that improves pool safety by automating water quality management.These systems not only reduce the need for manual checks, making them ideal for areas with fewer lifeguards, but also allow for remote management of pool equipment to enhance safety.#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Kim Dempsey introduces Aquatics Vision, a company enhancing pool safety and maintenance through innovative water quality control technology. [00:00:57]✅ She highlights how their systems automate chemical dosing and reduce manual maintenance, crucial in areas with lifeguard shortages and high maintenance costs. [00:01:49]✅ Kim explains the evolution of water quality systems, noting modern capabilities like remote system management and operational safety features. [00:03:56]✅ She emphasizes the safety benefits of automated systems in preventing chemical accidents and improving pool management efficiency. [00:05:55]✅ Kim mentions optional features like video monitoring that augment their systems, providing comprehensive management solutions for pools. [00:06:10]Key Quote:💡 "With a water quality control system, especially like Aquatics Vision, a hundred percent of the time, you know, if that water is safe for people to swim in." - Kim DepseyThanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 163 with Michelle Baldry, Northeast Regional Director at Reserve Advisors
Apr 16 2024
Ep 163 with Michelle Baldry, Northeast Regional Director at Reserve Advisors
Meet Michelle Baldry, Northeast Regional Director at Reserve Advisors, in our latest episode of Car Chat! Michelle dives into the significance of reserve studies and the pivotal role of the Foundation for Community Association Research.From discussing SNAP surveys to explaining the influential think tank initiatives, her expertise shines a light on emerging trends and the future of community associations.Tune in to gain valuable perspectives that could reshape your understanding of the industry!#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Michelle Baldry introduces herself and her role at Reserve Advisors, highlighting their extensive work in preparing reserve studies across the U.S. [00:00:47]✅ Michelle describes her leadership role at the Foundation for Community Association Research, emphasizing the organization's long history and mission. [00:01:33]✅ She discusses the impact and significance of SNAP surveys, using the example of a survey on insurance coverage to illustrate their relevance in capturing industry trends. [00:02:36]✅ Michelle explains the foundation's think tank, which gathers industry leaders to focus on research and tackling emerging trends. [00:04:34]✅ She speaks about the Byron Hank fellowship, detailing its purpose to support graduate students researching community association-related topics. [00:05:13]Key Quote:💡 "As most of you probably know, CAI just celebrated their 50th anniversary last year which is super exciting. When CAI was established in 1973, they quickly identified the need for both research and resources for our membership." - Michelle BaldryThanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 161 with Anne Lackey, Co-Founder of HireSmart Virtual Employees
Apr 1 2024
Ep 161 with Anne Lackey, Co-Founder of HireSmart Virtual Employees
Meet Anne Lackey, Co-Founder of HireSmart Virtual Employees, who is revolutionizing how businesses manage routine tasks by providing expert virtual staff.When it comes to property management and community association support, her team offers tailored solutions that enhance efficiency.With a unique global workforce strategy, Anne's approach emphasizes cost-effective staffing without compromising on quality.Tune in to learn more about HireSmart, where innovation meets dedication in the world of virtual staffing!#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Anne introduces HireSmart Virtual Employees, emphasizing their role in offloading routine tasks from clients. [00:00:41]✅ She highlights the company's specialization in property management support, particularly in homeowner relations and administrative tasks, showcasing their niche expertise. [00:01:06]✅ Discussing the global workforce, Anne explains the benefits of sourcing employees from the Philippines, focusing on cost-effectiveness and the comprehensive support HireSmart provides to its staff. [00:04:25]✅ Anne stresses the importance of a structured hiring process and the unique approach HireSmart takes to ensure long-term employee retention and client satisfaction. [00:05:19]✅ Anne's commitment to corporate responsibility is evident as she explains how every new hire contributes to HireSmart Cares, a philanthropic effort aimed at impacting the next generation positively. [00:08:15]Key Quote:💡 "We provide a lot of that stability because we find people that love to do what they do. And we do staffing very, very differently than pretty much anybody in the industry because of our hiring process and how, how we work to find those quality virtual employees." - Anne LackeyThanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 160 with Bill Harvey Commercial Sales & Operations Manager at CertaPro Painters
Mar 25 2024
Ep 160 with Bill Harvey Commercial Sales & Operations Manager at CertaPro Painters
Meet Bill Harvey Commercial Sales & Operations Manager at CertaPro Painters in Mountainside, NJ. He offers an insightful glimpse into the nuanced world of deck maintenance within condo communities, emphasizing the critical role of effective communication. A valuable listen for those in property management aiming to elevate service and satisfaction.#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Bill shares his journey from the advertising business to joining CertaPro and his role in commercial painting, including condo and HOA projects. [00:00:32]✅ He discusses the common requests from community associations for exterior painting, especially the importance of deck maintenance in condo living. [00:01:19]✅ Bill explains the challenges of painting or staining decks in common interest communities, emphasizing the impact of residents' personal items and the need for clear communication. [00:02:11]✅ The conversation shifts to the process and durability of different deck materials, with Bill providing insights into the longevity of wood versus composite decks. [00:06:25]✅ Bill concludes by stressing the importance of communication in ensuring a successful deck maintenance project, highlighting the challenges of scheduling and tenant cooperation. [00:07:50]Key Quote:💡 "The most important thing is the communication aspect. So prior to starting the project, it's that initial walkthrough with the property manager, it's putting together a rough timeline for the property manager and the tenants so that they have a sense of when you're coming." - Bill HarveyThanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 159 with Matthew McEwan, VP, Sales & Marketing at Minutes Solutions
Mar 18 2024
Ep 159 with Matthew McEwan, VP, Sales & Marketing at Minutes Solutions
We are excited to have Matt McEwan, the sales and marketing VP from Minutes Solutions, on board to chat about the world of professional minute-taking.Matt dives into what it takes to nail down the perfect meeting notes, with a track record of over 50,000 meetings! He shares how the team at Minutes Solutions turns the mundane task of taking minutes into an art form.Tune in to get the inside scoop on making your meetings count, straight from the expert!#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Matt McEwan from Minutes Solutions discusses their expertise in minute taking across various sectors, particularly for community associations, with a record of over 50,000 documented meetings. [00:00:28]✅ Matt describes the challenges and intricacies of minute taking, highlighting its demanding nature and the specialized skills it requires. [00:01:37]✅ He stresses the legal and operational importance of precise minute taking in community associations, ensuring decisions are accurately recorded. [00:02:47]✅ Minutes Solutions employs trained professionals to ensure minute taking is objective and tailored to the specific needs of community associations. [00:03:41]✅ Minutes Solutions offers an affordable pricing model, starting at $150 for the first hour, covering all post-meeting processing and editing. [00:08:44]Key Quote:💡 "To be a good minute taker, you need to be an excellent active listener. You need to be able to write well, of course, but you need to be able to write in a way that is concise, that chooses the right language to word things, just right without getting too colorful, but without being too nondescriptive." - Matt McEwanThanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 158 with Robin Surgent, Membership Director at CAI New Jersey
Mar 11 2024
Ep 158 with Robin Surgent, Membership Director at CAI New Jersey
Introducing Robin Surgent, the dynamic CAI New Jersey Director of Membership! Robin gives us the inside scoop on CAI's invaluable resources for community associations and how members can actively contribute through educational events and articles.She encourages collaboration for more engaging content, showcasing the power of collective expertise.And a fun fact to top it off - Robin's also a passionate kickboxing instructor, proving there's always more to learn about our multifaceted peers!#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Steve warmly introduces Robin Surgent, highlighting her significant impact and her multifaceted role within the CAI New Jersey chapter. [00:00:36]✅ Robin outlines CAI's resources for community associations, emphasizing the importance of educational events and the platform for members to contribute their expertise. [00:02:04]✅ The conversation shifts to how members can get involved by writing articles, with Robin providing encouragement and details about the supportive editorial process. [00:03:18]✅ Robin suggests collaboration on articles as a way to bring different perspectives together, making content more dynamic. [00:05:23]✅ The interview takes a personal turn when Robin shares her hobby as a kickboxing instructor, adding an interesting layer to her professional persona. [00:07:24]Key Quote:💡"Everybody that is a member of this organization, you are the expert. So trust yourself and have fun with it." - Robin SurgentThanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 157 with Marianne Corrigan, District Manager at Madison Parke Management
Mar 5 2024
Ep 157 with Marianne Corrigan, District Manager at Madison Parke Management
Meet Marianne Corrigan, the dynamic District Manager at Madison Parke Management, with an impressive 25-year tenure in property management!In the next episode of Car Chat, Marianne sheds light on the challenges and transformations in vendor management in the post-COVID era, emphasizing the unparalleled importance of communication.She shares her experiences and sets the gold standard for vendor excellence, providing invaluable insights for anyone navigating the property management landscape.Tune in to discover Marianne's expert advice and her property management journey!#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Marianne Corrigan recounts her transition from accounting to property management, crediting mentorship for her career shift. [00:01:39]✅ She notes post-COVID labor shortages as a significant hurdle in vendor management, impacting service quality. [00:02:25]✅ Emphasizing the importance of communication, Marianne discusses how it's key to managing vendor expectations and avoiding issues. [00:03:07]✅ CertaPro, led by Martin Bonner, is praised by Marianne for setting the gold standard in vendor services through consistent communication and involvement. [00:05:26]✅ Marianne offers strategies for dealing with underperforming vendors, focusing on the value of direct communication and a touch of humor. [00:06:26]Key Quote:💡"At the end of the day, it's about delivering the best possible service to our clients, and sometimes that means being tough but fair with our vendors." - Marianne FeinThanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 156 with Jonathan Moscou, Director of Sports Construction at My Backyard Sports
Feb 26 2024
Ep 156 with Jonathan Moscou, Director of Sports Construction at My Backyard Sports
Meet Jonathan Moscou, the innovative Director of Sports Construction at My Backyard Sports, where transforming your community's sports facilities is their game!From the rising trend of pickleball to the art of court conversion, Jonathan and his team are the go-to experts. Whether it's a splash of new paint or a complete court makeover, they're all about creating spaces that bring people back into the game.Don't miss our latest interview to see how Jonathan blends his passion for sports with cutting-edge construction solutions!#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Jonathan highlights the growing interest in converting tennis courts to pickleball courts to meet community demands. [00:00:39]✅ Jon outlines the straightforward process and affordability of repurposing existing sports courts for new activities. [00:01:15]✅ He explains the cost benefits of converting an old court over building a new one, emphasizing savings. [00:02:57]✅ Jon advises on court maintenance, suggesting regular cleaning and seasonal adjustments to extend lifespan. [00:06:15]✅ Sharing his personal journey, Jon connects his athletic background to his current role in sports construction. [00:07:10]Key Quote:💡"At the end of the day you want, you want something that your community is going to use. A nice court is going to get used a lot more than a court that doesn't look as good. So it's amazing how all of a sudden you repaint a court or, or resurface a court and everybody comes right back out and starts playing again." - Jonathan MoscouThanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
Ep 155 with Glenn Fedale, Sr., Director Of Business Development at G. Fedale Roofing and Siding
Feb 20 2024
Ep 155 with Glenn Fedale, Sr., Director Of Business Development at G. Fedale Roofing and Siding
Meet Glenn Fedale, Sr., the dynamic Director of Business Development at G. Fedale Roofing and Siding, where we'll explore groundbreaking eco-friendly roofing technologies and the intricacies of managing large-scale projects.We're discussing the unique challenges of multifamily units and the pivotal role of nurturing business relationships.Plus, keep an eye out for a fun surprise we have in store for our audience at the end!#CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Glenn introduces himself, sharing the origins of his nickname "Pop G" and his motivational motto. [00:00:30]✅ He discusses his company's focus on roofing and siding, particularly their innovative work with eco-friendly GAF Solar Shingles. [00:01:48]✅ Glenn elaborates on the complexities involved in managing large-scale roofing projects for multifamily units, highlighting the need for specialized expertise. [00:02:45]✅ He underscores the importance of building trust and maintaining strong relationships with property managers for future projects. [00:04:06]✅ Glenn advises property managers on the importance of conducting roof inspections after winter to prevent potential damage. [00:07:04]✅ Stay tuned to the end for an opportunity to win a complimentary lunch with Glenn. [00:08:57]Key Quote:💡 "We're coming out of the winter months. So what that means is that what I would highly suggest is for property managers to, to put together some type of inspection plan for their roofs." - Glenn Fedale, Sr.Thanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat