PODCAST

Techpoint Charlie

Raz, Yael, Noa and Alaa

Multi-faceted technology-culture podcast

Episode 21: Measuring Success
Jun 8 2020
Episode 21: Measuring Success
Alaa Sarhan (@TweetingAlaa) Fullstack Engineer at Doodle is inviting Armin Bognar Product Advisor and Head of Product at Orderlion and Marc Sandifer Senior Product Manager at Contorion for a conversation to exchange and share their knowledge and experiences around measuring success in product companies; a topic that is or must be near and dear to every Product Manager, Product Designer and  pretty much any Individual Contributor in a product team.What success do we want to measure?How do we shift from output-driven to impact-driven process and culture?How can we measure impact of our changes, small or big, operational or strategic?In this episode, we mentioned:ICE Scoring Method as a useful tool for trying to quantify your ideas, which might be even more helpful to do when you can't rely on data to back those ideas with.Disney's four keys to Guest Experience as an example of how prioritized goals help teams and individuals act in an aligned and autonomous ways while carrying their day-to-day work.OKR framework as one way to align teams around prioritize goals as well as flip the natural inferior way of approaching development which is starting with the idea and later figure out what it is useful for, to starting with the goal and then figure out good ideas that might get us there.Also Available on:Spotify, iTunes, Google, Stitcher, TuneIn, PlayerFMMusic credits: Dan Lebowitz: Come and Get It! Licensed under Creative Commons: By Attribution 3.0 License
Episode 15: What is Product-minded Engineering? What are product-minded developers?
Mar 30 2020
Episode 15: What is Product-minded Engineering? What are product-minded developers?
Daniel Rüdiger Senior Product Manager at Delivery Hero, Alaa Sarhan Fullstack Engineer at Doodle (yes yes! the doodle you send your friends when you are trying to arrange a movie night at your place) and Raz Shuty Director Of Engineering at Delivery Hero are having an episode without Yael and Noa, and trying to figure out, what is product-driven development? What is this new trend called Product-Developers?We mentioned in this episodeWhat is product-driven development?The development team is involved in finding the best solutions to solve business problems instead of just implementing themDetached from “What” by Product and “How” by TechValue outcome over outputOpposite: Feature Factory(?)What are Product Developers?If you Google Product Developer you get mostly non-software development related resultsWhy product-driven development?ProsHave many (smart) people solve a problem instead of just one/fewMost people more motivated by being involved in “what” is being builtConsHighly specialized people “waste” time on topics they are not expert inOverhead of storytelling, getting everybody involved (?)Discussable questionsHow to handle a high-output software engineer in a product-driven development team?Is product-driven development the evolution of cross-functional teams?What’s the role of a product manager in a team of product-driven developers?If product-driven development focuses on “product output”: What’s your opinion on trying out new technologies (for the sake of trying out new technologies)?Alaa's blog posts:I am a Product DeveloperProduct Developers - Draft DefinitionProduct Developer TechStackProduct Developers - definition and rolesAlso Available on:Spotify, iTunes, Google, Stitcher, TuneIn, PlayerFMMusic credits: Dan Lebowitz: Come and Get It! Licensed under Creative Commons: By Attribution 3.0 License
Episode 12: UX Research
Oct 21 2019
Episode 12: UX Research
Anne's reading recommendations:Must have -UX Maturity Model: to have - The role of a user researcher: Ops community: my research repository: episode today:Introduction to the episode and AnneIntroduction to the role of UX researchWhat exactly that isWhy even have one, and not just incorporate research into your roleHow is it different than doing research as part of another role (designer, product manager...)The motivation for doing itHow does it look like in the day to dayFor AnneFor othersUX Maturity / How to live a user-centered approach in any organizationThe UX Maturity Model“User-centered” is a buzzword your organization uses? The time or an honest self-assessment.As their UX approach matures, organizations typically progress through the same sequence of stages, from initial hostility to widespread reliance on user research. (NN Group, Nasdaq)E.g. scope, purpose, staffingCultural topic but also needs a monetary investmentCreating awareness and exposure hoursExperience precedes essence - you’ve got to get out there!“Evangelizing” takes time, building relationshipsIn the end, you just have to do it and grow into it UXR dashboard: # people participated, # days since the last contact, % of a team conducting research within last 3 monthsThe team has its own insights = most beautiful moments for meProcesses & scalingEverybody owns user research.Empowering teamsReOpsMaking data actionable:Maybe not everybody’s a designer - but everybody contributes to the customer experience.Tailored to organizational needs, lean & jtbd vs scientificResearch repositoriesJourney maps and OKRsEducated decisionsSometimes there is no right or wrong decision - but it’s always wrong to make an uneducated decision.