#QualityMatters Podcast - Empowering Quality Management for Small Business Owners

Texas Quality Assurance

Welcome to the Quality Matters podcast, where we believe that Quality truly matters in every aspect of life, especially in the world of small business. Join our host, Kyle Chambers, the founder of Texas Quality Assurance, as he dives deep into the world of Quality Management and its significance for small business owners, operators, and quality managers in industries like oil and gas, industrial services, and renewable energy. read less
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Episodes

Ep 176 Safety and Standards
Apr 18 2024
Ep 176 Safety and Standards
Explore the vital link between quality management systems and OSHA compliance in this compelling episode of #QualityMatters. Industry leaders discuss the latest in regulatory standards and provide actionable insights to boost safety and efficiency in manufacturing environments. Tune in to learn how to effectively integrate these practices into your operations and stay ahead in a competitive landscape. Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud. Connect with Us on Social Media: LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn. Facebook: Join our community on Facebook. Instagram: Get a glimpse of our world on Instagram. Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter. Subscribe to the #QualityMatters Podcast: iTunes: Listen and subscribe on iTunes. Spotify: Stream our episodes on Spotify. YouTube: Watch and subscribe on YouTube. Audible: Enjoy our podcast on Audible. Google/Android: Subscribe on your Android device via Google/Android. Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!
Ep 175 - Landing the Series: Boeing's Lessons in Quality and Beyond with Michael Mills
Mar 27 2024
Ep 175 - Landing the Series: Boeing's Lessons in Quality and Beyond with Michael Mills
In the gripping finale of our Boeing series, Episode 175 of #QualityMatters delves into the complex world of aerospace quality management with our host, Kyle Chambers, and the insightful Michael Mills. As we wrap up this exploratory journey, we uncover the multifaceted challenges and lessons Boeing has encountered, shining a light on the critical importance of maintaining high-quality standards in the aerospace industry. This episode not only concludes our deep dive into one of the most significant players in aerospace but also offers valuable reflections on the broader implications for quality management practices. Join us for a compelling close to a series that has been as informative as it has been thought-provoking, and discover why, when it comes to quality, the stakes are sky-high Learn more about Michael Mills the Pragmatic Quality Leader. https://www.linkedin.com/in/michael-mills-pragmatic-quality/ Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud. Connect with Us on Social Media: LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn. Facebook: Join our community on Facebook. Instagram: Get a glimpse of our world on Instagram. Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter. Subscribe to the #QualityMatters Podcast: iTunes: Listen and subscribe on iTunes. Spotify: Stream our episodes on Spotify. YouTube: Watch and subscribe on YouTube. Audible: Enjoy our podcast on Audible. Google/Android: Subscribe on your Android device via Google/Android. Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!
Ep 174 - Ep 174 - ISO 9001 and Climate Change... with Chris Paris
Mar 19 2024
Ep 174 - Ep 174 - ISO 9001 and Climate Change... with Chris Paris
In this enlightening episode of #QualityMatters, we sit down with Chris Paris to unpack the latest amendment to ISO 9001, focusing on the pivotal inclusion of climate change risk assessments. As industries worldwide grapple with the escalating impacts of climate change, this amendment marks a significant step forward in integrating environmental sustainability with quality management principles. Join us as we explore how businesses can adapt to these changes, ensuring that their commitment to quality not only meets but exceeds the expectations in an era of environmental unpredictability. Discover the implications of this shift for quality professionals and organizations striving for excellence while contributing to a sustainable future. Episode 174 is a must-listen for those at the intersection of quality management and environmental stewardship. Oxebridge offers the following documents free of charge Free Guidance & Humor ISO 9001:2015/Amd 1:2024 Quality management systems Requirements Amendment 1: Climate action changes Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud. Connect with Us on Social Media: LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn. Facebook: Join our community on Facebook. Instagram: Get a glimpse of our world on Instagram. Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter. Subscribe to the #QualityMatters Podcast: iTunes: Listen and subscribe on iTunes. Spotify: Stream our episodes on Spotify. YouTube: Watch and subscribe on YouTube. Audible: Enjoy our podcast on Audible. Google/Android: Subscribe on your Android device via Google/Android. Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!
Ep 173: Mystery in the Sky - Unraveling Boeing's Inspection Saga and the Inspector's Untimely Demise
Mar 14 2024
Ep 173: Mystery in the Sky - Unraveling Boeing's Inspection Saga and the Inspector's Untimely Demise
In episode 173, we dive deeper into the tumultuous saga of Boeing's door plug issues, following the recent and mysterious death of one of the project's key inspectors. Hosts Kyle and Caleb peel back the layers of this complex story, bringing their own personal experiences with inspection processes to the forefront. From laugh-out-loud mishaps to pivotal moments that shaped their understanding of quality and safety, this episode offers a unique blend of humor, insight, and solemnity. As we navigate through tales that highlight the critical importance of vigilance in inspection, join us for a conversation that's as entertaining as it is enlightening. Quality matters more than ever, and episode 173 is a testament to the enduring value of getting things right. https://twitter.com/XRPQuen/status/1768125412113330230?s=20 Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud. Connect with Us on Social Media: LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn. Facebook: Join our community on Facebook. Instagram: Get a glimpse of our world on Instagram. Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter. Subscribe to the #QualityMatters Podcast: iTunes: Listen and subscribe on iTunes. Spotify: Stream our episodes on Spotify. YouTube: Watch and subscribe on YouTube. Audible: Enjoy our podcast on Audible. Google/Android: Subscribe on your Android device via Google/Android. Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!
Ep 172  - The Never-Ending Podcast - Quality Assurance and the Groundhog Day of Aviation
Mar 6 2024
Ep 172 - The Never-Ending Podcast - Quality Assurance and the Groundhog Day of Aviation
In this seemingly never-ending episode of #QualityMatters, hosts Kyle Chambers and Caleb Adcock tackle the theme of repetition and resilience in the world of aviation quality assurance, drawing a whimsical parallel to Groundhog Day. This episode delves into the challenges and triumphs of manufacturing high-quality aviation parts, with a special focus on a recurring issue akin to a door plug repeatedly coming loose. Amidst discussions on Boeing's manufacturing excellence and Spirit's innovative solutions, our hosts share insights into the meticulous world of aviation quality control. The episode highlights the importance of perseverance and continuous improvement—much like the determination needed to break free from a Groundhog Day loop—in ensuring the safety and reliability of air travel. Listen in as we explore how the aviation industry navigates the complexities of manufacturing and quality assurance, with a light-hearted nod to the cyclical nature of problem-solving and innovation. NTSB preliminary report into 737 Max 9 incident released | king5.com Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud. Connect with Us on Social Media: LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn. Facebook: Join our community on Facebook. Instagram: Get a glimpse of our world on Instagram. Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter. Subscribe to the #QualityMatters Podcast: iTunes: Listen and subscribe on iTunes. Spotify: Stream our episodes on Spotify. YouTube: Watch and subscribe on YouTube. Audible: Enjoy our podcast on Audible. Google/Android: Subscribe on your Android device via Google/Android. Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!
Ep 171 - The Stanley Cup and Crafting Perceptions with Quality
Feb 23 2024
Ep 171 - The Stanley Cup and Crafting Perceptions with Quality
QualityMatters, we delve into the critical role of customer perception in defining business success. Explore how quality, beyond mere metrics, shapes the very essence of customer experience and loyalty. Uncover strategies to elevate your brand in the eyes of your customers, making every interaction an opportunity to impress and engage. Learn from industry leaders about the power of quality in crafting memorable experiences that turn first-time buyers into lifelong advocates. Join us in transforming the abstract concept of quality into tangible outcomes that resonate with every customer touchpoint. Tune in to redefine your approach to quality and witness its profound impact on customer perception and business growth Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud. Connect with Us on Social Media: LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn. Facebook: Join our community on Facebook. Instagram: Get a glimpse of our world on Instagram. Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter. Subscribe to the #QualityMatters Podcast: iTunes: Listen and subscribe on iTunes. Spotify: Stream our episodes on Spotify. YouTube: Watch and subscribe on YouTube. Audible: Enjoy our podcast on Audible. Google/Android: Subscribe on your Android device via Google/Android. Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!
Ep 170 - Making Quality Fun and Engaging with Connor O'Boyle
Feb 13 2024
Ep 170 - Making Quality Fun and Engaging with Connor O'Boyle
In this enlightening episode of #QualityMatters, we dive into the timeless wisdom of Benjamin Franklin, exploring the critical importance of quality over cost. Join host Kyle Chambers and special guest Connor O'Boyle, Director of Training at Gauge Training Inc., as they unravel how quality can be a fun, interesting, and essential aspect for businesses of all sizes. This episode promises to not only enlighten but also entertain, as we navigate through practical strategies and insights to elevate your company's quality management practices. Tune in to discover how you can integrate quality into your business ethos and why, in the world of business, quality truly matters more than ever. Connect with Connor O'Boyle: Position: Director of Training, Gauge Training Inc. Phone: +1 281 895 6632 Cell: +1 713 408 6324 Email: coboyle@gaugetraining.com Website: www.gaugetraining.com Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud. Connect with Us on Social Media: LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn. Facebook: Join our community on Facebook. Instagram: Get a glimpse of our world on Instagram. Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter. Subscribe to the #QualityMatters Podcast: iTunes: Listen and subscribe on iTunes. Spotify: Stream our episodes on Spotify. YouTube: Watch and subscribe on YouTube. Audible: Enjoy our podcast on Audible. Google/Android: Subscribe on your Android device via Google/Android. Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!
Ep 169 - The Precision of Metrology with Robert Mimms
Feb 6 2024
Ep 169 - The Precision of Metrology with Robert Mimms
In this insightful episode of the #QualityMatters podcast, we delve into the world of metrology with our esteemed guest, Robert Mimms from Prosper Machine Tools. As a seasoned metrologist, Robert brings a wealth of knowledge and experience to the table, offering listeners an in-depth understanding of metrology and its pivotal role in ensuring quality in various industries. Throughout the episode, we explore the fundamentals of metrology, discussing its significance and the intricate processes involved in the calibration of measurement equipment. Robert sheds light on the often overlooked but crucial impact of accurate measurements, particularly for small businesses. He emphasizes the importance of precision in maintaining product quality and how even the slightest deviations can have substantial implications. Whether you're a small business owner, a quality management professional, or just curious about the science of measurement, this episode provides valuable insights into the world of metrology and its essential role in upholding standards of excellence across industries. Tune in to Episode 169 of the #QualityMatters podcast for a fascinating conversation with Robert Mimms, where precision meets quality in the realm of metrology. Robert Mims - Metrology Specialist  Prosper Machine Tools Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud. Connect with Us on Social Media: LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn. Facebook: Join our community on Facebook. Instagram: Get a glimpse of our world on Instagram. Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter. Subscribe to the #QualityMatters Podcast: iTunes: Listen and subscribe on iTunes. Spotify: Stream our episodes on Spotify. YouTube: Watch and subscribe on YouTube. Audible: Enjoy our podcast on Audible. Google/Android: Subscribe on your Android device via Google/Android. Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!
Ep 168 - QMS Consulting Defects & Nonconformities
Jan 29 2024
Ep 168 - QMS Consulting Defects & Nonconformities
Episode 168 of the #QualityMatters podcast, hosted by Kyle Chambers from Texas Quality Assurance, continues the consultation mini-series. In this episode, the focus is on discussing non-conformities and defects, particularly in the context of quality management and assurance. The episode delves into the importance of tracking waste, explaining why it matters significantly in quality control and management. The podcast also explores different methods of consultation, highlighting how some consultants differ from others. This part of the discussion likely offers insights into various approaches to quality assurance consulting, possibly showcasing the unique methodologies employed by Texas Quality Assurance. A key aspect of this episode is the sharing of "secret sauce" tips on how to effectively manage quality assurance processes. These insights are intended to provide listeners with practical and effective strategies for enhancing their quality management practices. Additionally, the episode emphasizes the use of QMS software, particularly the TQA Cloud, which is available through a starter subscription. However, it's noted that the principles and ideas discussed are applicable regardless of the tools used, suggesting that the focus is on universal quality management strategies that can be implemented in various contexts. Listeners are encouraged to apply these strategies and insights to improve their quality management and assurance processes, aligning with the overarching theme of the podcast to empower quality management, especially for small business owners. Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud. Connect with Us on Social Media: LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn. Facebook: Join our community on Facebook. Instagram: Get a glimpse of our world on Instagram. Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter. Subscribe to the #QualityMatters Podcast: iTunes: Listen and subscribe on iTunes. Spotify: Stream our episodes on Spotify. YouTube: Watch and subscribe on YouTube. Audible: Enjoy our podcast on Audible. Google/Android: Subscribe on your Android device via Google/Android. Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!
Ep 167 - Navigating the New Terrain API Q1's 10th Edition with Kevin Ferrick
Dec 19 2023
Ep 167 - Navigating the New Terrain API Q1's 10th Edition with Kevin Ferrick
🎙️ #QualityMatters Podcast | Hosted by Kyle Chambers In this insightful episode of #QualityMatters, we're joined by Kevin Ferrick, Senior Director Monogram/APIQR at the American Petroleum Institute (API). Dive into the heart of quality management systems in the petroleum industry as we explore the significant updates in the recently released 10th edition of API Q1. 🔍 What's New in API Q1's 10th Edition? Discover the key changes from the 9th to the 10th edition of API Q1. Kevin Ferrick sheds light on why this standard underwent a significant update after a decade, and what these changes mean for companies currently certified under API Q1. 🔗 Aligning with ISO 9001 We delve into how the 10th edition of API Q1 aligns with ISO 9001 standards, simplifying the process for companies seeking dual certifications. This alignment makes it more efficient and straightforward to obtain both API Q1 and ISO 9001 certifications. 📅 Transitioning Timelines Learn about the critical timelines for transitioning from the 9th to the 10th edition. Until September 2024, companies have the option to be audited against either edition. However, post-September 2024, all audits will require adherence to the 10th edition standards. 📚 Additional Resources For further details on the monogram and certification processes from API, explore the additional information available at API Monogram and APIQR Program Documents. Tune in to Episode 167 of the #QualityMatters podcast for an engaging and informative discussion with Kevin Ferrick, and stay ahead in the evolving landscape of quality management in the petroleum industry. 🎧 Listen now to understand the future of API Q1 certification and how it impacts your business! Discover More About Texas Quality Assurance and #QualityMatters: 🌐 Visit our official website and delve into a world where quality truly matters! Check out the #QualityMatters homepage: qmcast.com. For a deeper insight into Texas Quality Assurance, explore our website: texasqa.com. 🔗 Connect with Us on Social Media: LinkedIn: Follow us for professional insights and updates at Texas Quality Assurance on LinkedIn. Facebook: Join our community on Facebook at Texas Quality Assurance. Instagram: Get a glimpse of our world on Instagram @texasqualityassurance. Twitter: Follow our tweets and join the conversation on Twitter @TexasQualA. 🎧 Subscribe to the #QualityMatters Podcast: iTunes: Listen and subscribe via iTunes. Google/Android: Subscribe on your Android device through Google/Android. Spotify: Stream our episodes on Spotify at QualityMatters on Spotify. Stay updated and save time and energy for what matters most with Texas Quality Assurance and #QualityMatters!
Ep 166 Tom Taormina & Forensic Investigations
Nov 30 2023
Ep 166 Tom Taormina & Forensic Investigations
Dive into the depths of quality management with episode 166 of #QualityMatters, featuring the distinguished Tom Taormina. As a former NASA Quality Control Engineer and expert witness in quality litigation, Tom brings a wealth of knowledge spanning over five decades. In this episode, we dissect the concept of Forensic Investigations within management systems. Tom challenges the status quo, arguing that traditional management system auditing is often sub-optimal, if not downright ineffective. From his early days at NASA's Mission Control to consulting with over 700 companies, Tom has reshaped the way we think about quality control and auditing. Join us as we uncover how his approach can enhance your practices, making you not just effective, but exceptional. #ForensicInvestigations #QualityControl #ManagementSystems #TomTaormina #ExpertInsight #QualityRevolution #ProcessImprovement #QualityAssurance #BMS9001 #QualityConsulting #ApolloMissions #QualityMattersPodcast #QualityInnovation #QualityTraining #QProStartUp #NASAQuality Discover More About Texas Quality Assurance and #QualityMatters: 🌐 Visit our official website and delve into a world where quality truly matters! Check out the #QualityMatters homepage: qmcast.com. For a deeper insight into Texas Quality Assurance, explore our website: texasqa.com. 🔗 Connect with Us on Social Media: LinkedIn: Follow us for professional insights and updates at Texas Quality Assurance on LinkedIn. Facebook: Join our community on Facebook at Texas Quality Assurance. Instagram: Get a glimpse of our world on Instagram @texasqualityassurance. Twitter: Follow our tweets and join the conversation on Twitter @TexasQualA. 🎧 Subscribe to the #QualityMatters Podcast: iTunes: Listen and subscribe via iTunes. Google/Android: Subscribe on your Android device through Google/Android. Spotify: Stream our episodes on Spotify at QualityMatters on Spotify. Stay updated and save time and energy for what matters most with Texas Quality Assurance and #QualityMatters!
Ep 165 QMS Consulting Competence & Training
Nov 13 2023
Ep 165 QMS Consulting Competence & Training
"Welcome back to our ongoing mini-series on QMS Consultation as we delve into Episode 165 of #QualityMatters: 'QMS Consulting Competence & Training.' In this installment, we continue to explore the critical aspects of quality management consulting within the context of competence and training. Join our seasoned experts as they unravel the intricacies of developing and nurturing competence within your consulting team, an essential factor for delivering top-notch quality solutions to your clients. Uncover the keys to success in the consulting realm and learn how a well-trained team can be the game-changer. Tune in for invaluable insights, best practices, and strategies that will elevate your consulting competence, setting the stage for unparalleled quality. At #QualityMatters, we understand that quality isn't just a goal; it's a way of life, and this episode will show you how to make it the cornerstone of your consulting practice." Learn more about Texas Quality Assurance, #QualityasMatters and save time and energy for what matters most online! #QualityMatters home http://qmcast.com/ Texas Quality Assurance https://texasqa.com LinkedIn https://www.linkedin.com/company/texas-quality-assurance/ Facebook https://www.facebook.com/TexasQualityAssurance/  Instagram https://www.instagram.com/texasqualityassuance/ Twitter https://twitter.com/TexasQualA @TexasQualA Subscribe to the podcast  iTunes – https://itunes.apple.com/us/podcast/qualitymatters/id1447300405 Google/Android – http://subscribeonandroid.com/qmcast.com/feed/podcast/ Spotify – https://open.spotify.com/show/4rfI0Y7oySM1zkSR57Pwc
Ep 163 QMS Consulting Explained - Approved Vendor/Supplier List
Oct 16 2023
Ep 163 QMS Consulting Explained - Approved Vendor/Supplier List
Welcome to the latest episode of the #QualityMatters Podcast, episode 163, as we continue our insightful journey through the QMS Consulting mini-series. In this installment, we delve deep into the heart of quality management by exploring the simplest yet most effective strategies for developing a robust process for supplier/vendor approval and review. Join us as we unravel the secrets to ensuring that the partners and suppliers you choose align perfectly with your organization's quality standards. Discover the essential steps, best practices, and expert insights that will empower you to make informed decisions, minimize risks, and enhance the overall quality of your products or services. Tune in to gain valuable knowledge and practical tips that will revolutionize your supplier/vendor management processes and elevate the quality of your business operations. Because when it comes to quality, #QualityMatters. Don't miss this illuminating episode! Learn more about Texas Quality Assurance, #QualityasMatters and save time and energy for what matters most online! #QualityMatters home http://qmcast.com/ Texas Quality Assurance https://texasqa.com LinkedIn https://www.linkedin.com/company/texas-quality-assurance/ Facebook https://www.facebook.com/TexasQualityAssurance/  Instagram https://www.instagram.com/texasqualityassuance/ Twitter https://twitter.com/TexasQualA @TexasQualA Subscribe to the podcast  iTunes – https://itunes.apple.com/us/podcast/qualitymatters/id1447300405 Google/Android – http://subscribeonandroid.com/qmcast.com/feed/podcast/ Spotify – https://open.spotify.com/show/4rfI0Y7oySM1zkSR57Pwc
Ep 162 QMS Consulting Explained - Documented Information
Oct 3 2023
Ep 162 QMS Consulting Explained - Documented Information
Welcome back to #QualityMatters, your go-to podcast for all things quality management! In episode 162, we continue our enlightening mini-series on consultation, a critical aspect of achieving excellence in any organization. Join us as we delve into the heart of the consultation process, where information reigns supreme. In this episode, we explore the vital question: "How do you handle documented information during consultations?" Our expert hosts will unravel the secrets to effective information management, ensuring that knowledge flows seamlessly within your team and beyond. From best practices to common pitfalls, we'll guide you through the labyrinth of documents, ensuring that your organization thrives in a world where #QualityMatters more than ever. Learn more about Texas Quality Assurance, #QualityasMatters and save time and energy for what matters most online! #QualityMatters home http://qmcast.com/ Texas Quality Assurance http://texasqualityassurance.com/ LinkedIn https://www.linkedin.com/company/texas-quality-assurance/ Facebook https://www.facebook.com/TexasQualityAssurance/  Instagram https://www.instagram.com/texasqualityassuance/ Twitter https://twitter.com/TexasQualA @TexasQualA Subscribe to the podcast  iTunes – https://itunes.apple.com/us/podcast/qualitymatters/id1447300405 Google/Android – http://subscribeonandroid.com/qmcast.com/feed/podcast/ Spotify – https://open.spotify.com/show/4rfI0Y7oySM1zkSR57Pwc
Ep 158 New Mini-Series - Quality Consulting
Aug 21 2023
Ep 158 New Mini-Series - Quality Consulting
#QualityMatters - The Number 1 Quality Management Podcast🎙️ Welcome to the #QualityMatters podcast! 🏭🔍 Get ready to elevate your organizational game with our brand-new mini-series on Quality Consulting! In this exciting series, we're pulling back the curtain and dishing out the secret sauce of consulting excellence. Join us as we delve deep into the world of quality management systems, uncovering the strategies that have empowered our clients and teams to thrive. Ever wondered how to establish a top-notch management system tailored to your shop's unique needs? Look no further! We're here to equip you with the essential tools, insights, and resources you need to seamlessly implement an effective management system within your organization. Whether you're a seasoned professional or a budding enthusiast, this series is designed to empower you to drive tangible improvements, foster efficiency, and boost customer satisfaction. . Unleash the potential of your team and elevate your shop's performance. Quality isn't just a checkbox – it's a mindset, a culture, and a commitment to excellence. Join us, as together, we prove that indeed, Quality Matters! Don't miss out on this incredible opportunity to revolutionize your approach to quality consulting. Subscribe now and prepare to make your mark in the world of quality management systems! 🌟🔗 #QualityMattersPodcast Learn more about Texas Quality Assurance, #QualityasMatters and save time and energy for what matters most online! #QualityMatters home http://qmcast.com/ Texas Quality Assurance http://texasqualityassurance.com/ LinkedIn https://www.linkedin.com/company/texas-quality-assurance/ Facebook https://www.facebook.com/TexasQualityAssurance/  Instagram https://www.instagram.com/texasqualityassuance/ Twitter https://twitter.com/TexasQualA @TexasQualA Subscribe to the podcast  iTunes – https://itunes.apple.com/us/podcast/qualitymatters/id1447300405 Google/Android – http://subscribeonandroid.com/qmcast.com/feed/podcast/ Spotify – https://open.spotify.com/show/4rfI0Y7oySM1zkSR57Pwc
Ep 157 Tom Taormina and BMS "Business Management System"
Apr 20 2023
Ep 157 Tom Taormina and BMS "Business Management System"
In today's podcast episode, Tom Taormina shares his insights on a project he's been working on called the BMS, or Business Management System. Taormina explained that the BMS is a comprehensive system that integrates all the various components of a business into a cohesive whole. This includes everything from finance and accounting to operations and customer service, effecitvly picking up where ISO 9001:2015 leaves off, and without any of the confusing jargon ISO has become known for. Throughout the episode, Taormina shared real-world examples of how the BMS has been successfully implemented in a variety of businesses, from small startups to large corporations. He highlighted how the BMS can help these businesses streamline their processes, improve their operations, and ultimately become more successful. Darci, the host of the podcast, chimed in to discuss how these same ideas and tools could benefit education. She noted that schools and universities face many of the same challenges as businesses, such as managing finances, optimizing operations, and delivering excellent customer service (in the form of quality education). Taormina agreed, pointing out that the BMS could be adapted to meet the unique needs of educational institutions. He suggested that the BMS could be used to manage student data, track progress, and streamline administrative processes, among other things. This, in turn, could help schools and universities deliver better outcomes for their students while operating more efficiently and effectively. Throughout the episode, Taormina and Darci emphasized the importance of taking a holistic approach to business (and education) management. They stressed that all the various components of an organization are interconnected and should be managed as such. By implementing a system like the BMS, businesses and educational institutions can more effectively manage their resources, optimize their operations, and ultimately achieve greater success. http://texasqa.com/ https://www.qualitydigest.com/ Tom Taormina, CMC, CMQ/OE, FBP, MOQ Tom was one of the first Quality Control Engineers at NASA’s Mission Control Center in Houston during Projects Gemini and Apollo. He went on to run three manufacturing companies where he replaced overhead quality control with self-directed work teams. In 1991, he became a consultant and trainer in ISO 9001. He has led scores of implementations, trained hundreds of individuals and wrote 12 books on the beneficial use of the Standard. He has worked with more than 700 companies as an implementor, trainer and auditor. Today, he is working with Quality Digest, The Kaizen Institute and Exemplar Global as they release the Master of Quality Training and Certification Program. He also authored BMS 9001:2023 which is an implementation guidance document that builds on ISO 9001:2015 by applying business process excellence and risk avoidance enterprise wide. tom@rockettom.com www.taorminagroup.com 775-847-7929
Ep 156 Tom Taormina talks NASA Quality and Beyond
Apr 13 2023
Ep 156 Tom Taormina talks NASA Quality and Beyond
Tom Taormina is a seasoned professional who spent more than 30 years working in quality control and management for various organizations. In a recent podcast, he shared his experiences working with NASA during the Apollo program and how it helped shape his career. Taormina started his career as a draftsman for a small company that produced parts for the aerospace industry. He was soon promoted to the quality control department, where he gained valuable experience in inspecting and testing aerospace components. This experience prepared him for his eventual role at NASA. Tom was a member of the team at Mission Control in Houston during the Apollo 13 disaster and recovery. His experiences during his 14 years at NASA formed the foundation for his ability to rapidly analyze problems and diagnose solutions. As Mission Control Houston came online in the mid-1960’s, a group of engineers adopted a vision of preventing defects before they happened, instead of inspecting for them after the fact. Tom was part of the early evolution of Quality Control Engineering at NASA. Taormina also discussed the importance of clear communication and documentation in the quality control process. He emphasized the need for suppliers to provide detailed records of their production processes and the importance of conducting thorough inspections and tests to ensure that components meet the required standards. Throughout his career, Taormina has worked with a wide range of organizations, from small suppliers to large corporations. He stressed the importance of building strong relationships with suppliers and working collaboratively to improve quality and efficiency. We are very excited to have the change to discuss with Tom his experiences at NASA and in the quality control field offer valuable insights into the importance of quality control, clear communication, and collaboration in ensuring the success of complex projects. Our team at Texas Quality Assurance has been blessed to have the opportunity to work with and learn from Tom and look forward to sharing more with our clients and audience in the future! Tom is also a prolifc writer, and we encourage you to purchase and read one of the many books he has authored. Search here on amazon. http://texasqa.com/ Tom Taormina, CMC, CMQ/OE, FBP, MOQ Tom was one of the first Quality Control Engineers at NASA’s Mission Control Center in Houston during Projects Gemini and Apollo. He went on to run three manufacturing companies where he replaced overhead quality control with self-directed work teams. In 1991, he became a consultant and trainer in ISO 9001. He has led scores of implementations, trained hundreds of individuals and wrote 12 books on the beneficial use of the Standard. He has worked with more than 700 companies as an implementor, trainer and auditor. Today, he is working with Quality Digest, The Kaizen Institute and Exemplar Global as they release the Master of Quality Training and Certification Program. He also authored BMS 9001:2023 which is an implementation guidance document that builds on ISO 9001:2015 by applying business process excellence and risk avoidance enterprise wide. tom@rockettom.com www.taorminagroup.com 775-847-7929