Scale with Virtual Assistants

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Practical tips and insights for business owners who are looking to get support from virtual assistants to grow their business AND have a life. read less

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Life is too short

Life is too short

Frances Cosway believes that life is too short to live in a home that you don't love. And, so that she can support even more people to live in beautiful homes she has been on a mission to grow a great team of people around her. One member of her awesome team is her Virtual Marketing Assistant, Ruvi. After working with a few Virtual Assistants and even tried hiring directly, Frances is relieved to have hit the jackpot with Ruvi. Tune in to listen to Frances' story including: -What happened when Frances hired direct (and why she decided to get support this time) -Her communication framework including her "girlfriend chats" -Her advice for business owners considering getting a Virtual Assistant. To check out Frances and the amazing work she does to make people's homes beautiful, you can check out her website here: https://www.whitepebbleinteriors.com.au/ Frances has also kindly offered a free book 'Your Forever Home' to listeners of this podcast. Grab your copy of the book here: https://www.whitepebbleinteriors.com.au/download-free-ebook/

Episodes

Life is too short

Life is too short

Frances Cosway believes that life is too short to live in a home that you don't love. And, so that she can support even more people to live in beautiful homes she has been on a mission to grow a great team of people around her. One member of her awesome team is her Virtual Marketing Assistant, Ruvi. After working with a few Virtual Assistants and even tried hiring directly, Frances is relieved to have hit the jackpot with Ruvi. Tune in to listen to Frances' story including: -What happened when Frances hired direct (and why she decided to get support this time) -Her communication framework including her "girlfriend chats" -Her advice for business owners considering getting a Virtual Assistant. To check out Frances and the amazing work she does to make people's homes beautiful, you can check out her website here: https://www.whitepebbleinteriors.com.au/ Frances has also kindly offered a free book 'Your Forever Home' to listeners of this podcast. Grab your copy of the book here: https://www.whitepebbleinteriors.com.au/download-free-ebook/

I wasn’t ready until I was....

I wasn’t ready until I was....

The first time I spoke with Justin Williams he wasn't ready for a Virtual Assistant. He went off clear about the sort of person he would need and at what stage of his business. The next time we spoke he was ready to roll! Hear how Janine has helped him establish excellent customer care and grow his business in just three months. To learn more about Justin and Construction ID visit constuctionID.com

She bugs me for my videos and I LOVE it!

She bugs me for my videos and I LOVE it!

Victoria Berry has not one but three businesses and with other ideas on the horizon this makes her a busy woman So she decided to add Samm her Marketing Virtual Assistant to her already amazing offshore team. Hear how Samm helps Victoria implement her marketing vision, keeps her multiple businesses top of mind and ultimately helps her grow her businesses. Victoria loves that Samm is not only efficient and effective at her job. But also that she is not backwards in coming forwards to ask Victoria for what she needs from her (eg to record more marketing videos). Pretty awesome stuff. You can contact Victoria on 07 5444 7094 or vicotira@hbaencompass.com.au

Upwork AND Virtual Assistants

Upwork AND Virtual Assistants

Rob Anderson has an awesome set-up. He has his amazing full-time Virtual Assistant Ara, who then as the business needs flex engages specialists on upwork to fill the demand. Talk about the best of both worlds! Tune in to hear how it all works. To learn more about Rob and the awesome work that he is doing check out: floodwaste.climateers.com

2.5 years into my VA journey

2.5 years into my VA journey

I had the pleasure of chatting with Jenica Smith who is the Founder of Notely which provides beautiful eco-friendly stationery and gifts. She started the business because she thought that it was a good opportunity to let her creativity flow and share it with others. But, as she became more successful she found herself bogged down in the detail (and not in her happy strategic and creative space). So she decided to get a Virtual Assistant, Christine. In this podcast she shares her journey and how it has involved over time. Listen to hear her story about how she continues to evolve how she works with Christine and adapts to the changing nature of the business. Check out Jenica's beautiful stationery here: Notely.com

My first 3 VA’s didn’t work

My first 3 VA’s didn’t work

Michelle was very brave in this podcast and shared the things that she didn't do well with her first few Virtual Assistants. The good news is that on the fourth try, we have got it working. And now Michelle couldn't imagine life without her VA, Hannah. Tune in to hear what went wrong and how we turned it around.

Better late than Never

Better late than Never

Damon Rodd from Swim Like Fish had been thinking about getting a VA for decades. In fact, he walked up to the edge and almost took the plunge eight times. Until one day when he did. Fast forward two months and he wonders what he ever did without Mia. When I meet with them it is like a love fest in the Zoom room...both of them smiling from ear to ear. What more could you ask for?

Three weeks in and flying

Three weeks in and flying

I had the pleasure of interviewing Margaret Cutler today the CEO of Mango Tiger. I was unsure of whether I should record the interview at this stage as she has only been working with her VA for three weeks. But after I heard all they have achieved, I think I have made the right decision. With the right team on board, you can achieve a lot in a short amount of time.

Connection is the secret!

Connection is the secret!

I had the pleasure of talking to Lisa Stelling who is the Member Experience Manager of Connected Women, a fun community for women in their midlife. She shared with us how she has created such a strong bond with her Virtual Assistant Caryl in only two months, so much so that she is now doing way more than the the original scope. And as such providing heaps of value to the business. From culture fit to communication and everything in between. Lisa not only talks about connection but she walks the walk, You can learn more about Connected Women and their awesome community and fun events at connectedwomen.net

Social Enterprise Virtual Assistant

Social Enterprise Virtual Assistant

I just had a wonderful chat with Jessica Macpherson, the Founder of Blaze Your Trail, a social enterprise supporting charities with fundraising and technical consultancy. She shared with me her journey of working with her Virtual Assistant Annie over the last year and how it has enabled her to have an even bigger impact. To learn more about Jessica and Blaze Your Trail visit the website: https://blazeyourtrail.org/

I tried VA’s before but it didn’t work

I tried VA’s before but it didn’t work

Amber Daines, the media guru joins me to discuss how she hired a Virtual Assistant to take on the day-to-day tasks. From organising things to social media to uploading a podcast her Virtual Assistant Monique is on it! Leaving Amber confident that while she is delivering training, things are happening in her business in parallel. Amber had tried Virtual Assistants in the past but it didn't work. Learn from Amber exactly what she did differently to make it work this time around. Learn more about Amber here: https://amberdaines.com/

How the right VA can help you grow your coaching business

How the right VA can help you grow your coaching business

I had the pleasure of speaking to Michelle Hext who supports high ticket coaches to launch and scale about how best to utilise Virtual Assistants. She explores what you can get them to do (so that you can go to market quicker) and how to avoid some of the common pitfalls. To learn more about Michelle go to coachingbusinessVA.com

Hiring a Virtual Assistant BEFORE starting a business

Hiring a Virtual Assistant BEFORE starting a business

Join me as I explore with Kristen Clarke, Founder of Design EDU how she has utilised her Virtual Assistant Monique to kick start her business. We explore LinkedIn marketing (using an effective approach that is not salesy), the triple-layered communication strategy that works and how having Monique there keeps Kristen on her toes in a good way. You can find more about Kristen on LinkedIn: https://www.linkedin.com/in/kristen-clarke-aussyd2017/ and her website: https://www.design-edu.com.au/

22 Accounting support staff

22 Accounting support staff

With an accounting firm of 28 staff (22 in India and 6 in Australia), Yateen is a man of action. Tune in to hear how he has nurtured his team Indian to grow his business. He shares: -How to ensure accuracy and security standards are met -What tasks he assigns to his team so that they can get up and running in a short amount of time (and return an ROI) -How he communicates with his team (including how he manages cultural differences)

How my VA made me more creative

How my VA made me more creative

Andrew is a switched-on property guru with a good heart. He shares how his Virtual Assistant Lala has helped him get more creative and strategic, spend more time with loved ones AND increase revenue. He shares: -How he communicates with Lala -The specific things she does in the business -How he used to be skeptical about Virtual Assistants and is now planning on hiring another one. With the powerful belief that things happen outside his comfort zone, he has taken the leap into getting Virtual Assistant support and has never looked back. You can find out more about Andrew Date and his business here: https://www.industryinsider.com.au/

How I communicate with my VA

How I communicate with my VA

Chris is kind and gentle AND a man on a mission. He does financial modelling for some VERY large property projects. What I love about this interview is that Chris gave some very specific examples of what his Virtual Assistant does for him. Including taking his calls when he jumps in the car after a sales call so that he can download them and his Virtual Assistant Giselle can organise everything and start taking action. Genius! Listen to hear more insights about how he gets support. He even gave me some ideas! To find out more about Chris and the work he does around financial modelling for large property projects check him out here: wolfeadvisory.com.au

My VA saved me two hours a day

My VA saved me two hours a day

Garry is a marketing guru, but he wasn’t marketing his own business. But like the gardener that does not mow his own lawn. He just got bogged down working IN his business. So Garry decided to rectify this by getting support from a Virtual Assistant. Garry owns the strategy and Bev (his part-time Virtual Assistant) does the doing. Listen to hear examples of what Bev does to market Garry’s business. You might get some examples for your business… You can learn more about Garry and the awesome work that he does in supporting coaches, consultants and trainers with their marketing here: https://garryrobinson.com.au/

Been in business for 24 years...I should have got a VA sooner

Been in business for 24 years...I should have got a VA sooner

After being in business for 24 years, 6 months ago Nicole McClelland, Owner MS Planet, decided to get a Virtual Assistant. Hear about her experience to date. Spoiler alert…she wished she had done it sooner. Find out what her VA does for her to help her get more leads and to support the sales process. You can check out Nicole and the awesome work she does tailoring her Microsoft Office training here: msplanet.com.au

Mortgage broker with 3 Virtual Assistants (and how he used to be a non-believer)

Mortgage broker with 3 Virtual Assistants (and how he used to be a non-believer)

Tim Boyle, Founder of Finalytics Financial had tried getting offshore support in the past and decided it wasn’t for him. But with a growing business, he decided to try again. A year and 3 Virtual Assistants later he shares his journey including: -The key things he gets his Virtual assistants to do in his business (including how he can save his Australian-based broker 3-4 hours a day) -Strategies he uses for communication (hint: most of it does NOT involve him) -Tim’s take on when you should (and shouldn't) hire -The strategies he utilises to manage security It’s a fascinating story. You can reach out to Tim at: https://finfin.com.au/ tim.boyle@fininco.au

How to outsource LinkedIn without being a spammer

How to outsource LinkedIn without being a spammer

Linkedin is hands down the most effective social media platform for B:B business, which is why I just love the opportunity to brush up on my LinkedIn strategy by talking to an expert. Jo Saunders- Australia’s LinkedIn Demystifier. was generous to share her insights around branding, content and most importantly (but often done poorly) networking. And the best bit is that you don’t need to do it all yourself. There is alot you can outsource to a Virtual Assistant. Listen to: Get ideas and gems around how you can tweak your LinkedIn strategy to get more leads. The 3 critical mistakes people make when setting up their linkedin profileLearn what you should be doing (and what you should get your Virtual Assistant to do) It will come as no surprise that you can find Jo on LinkedIn and also at her website https://josaunders.com.au/