Multifamily Streamlined with Leslie Mathis

Leslie Mathis

Thank you for joining Multifamily Streamlined where we will discuss multifamily trends, operations, renovations, leasing, and basically all things multifamily. I am Leslie Mathis, founder of Streamline Multifamily Group. I have created a podcast as a resource to all my apartment friends and family. 22 years ago, I fell into the industry as a Housekeeper while looking for an apartment in Mooresville, NC. I’ve worked my way up from a very entry level position and now I am a Consultant and an Asset Manager. I share this because I’ve walked a mile in most of your shoes and hope you can learn from my missteps, bloopers, wins, and accomplishments. For 2023, my goal is to release 1 podcast per week sharing all things just mentioned, along with a great interview line-up where you can hear from peers, mentors, leaders, and vendors in the industry. Subscribe now for future podcast notifications. Let's connect! https://www.streamlinemultifamily.com/ https://www.linkedin.com/company/streamlinemultifamily?trk=similar-pages https://www.linkedin.com/in/leslie-mathis-7aa336a https://www.instagram.com/lesliejmathis/https://www.facebook.com/leslie.a.mathis/

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Episodes

A Journey of Prop Tech Evolution - CEO of LeaseLock, Janine Javonovic
4d ago
A Journey of Prop Tech Evolution - CEO of LeaseLock, Janine Javonovic
Discover the evolution of rental housing solutions with our guest, a visionary leader who has been instrumental in driving change across the industry. With a wealth of experience spanning two decades, she has consistently sought innovative ways to improve outcomes for renters, operators, and investors. From her operations background to her addiction to problem-solving, our guest shares her insights into the multifamily industry and the prop tech landscape. Join us as we explore her remarkable journey, her dedication to mentoring and empowering women, and her perspective on work-life balance. Janine Javonovic is the former EVP of Asset Optimization at RealPage, where she was instrumental in guiding the company from its inception and taking it public in 2010. She launched UrbanStreet in 2015, where she served as advisor to the industry’s top real estate and technology firms. As a board member and investor, Janine stepped in as CEO in 2023 to drive LeaseLock’s transformation of the industry’s approach to bad debt. Janine is a prop tech trailblazer. For more than 2 decades, she has been instrumental in delivering innovative and impactful solutions for rental housing developers, operators, investors and technology providers.LinkedIn: https://www.linkedin.com/in/janine-steiner-jovanovicWebsite: https://leaselock.comHear from Janine about:The hands on work experience she had growing up.How she started and evolved in prop tech.The two pinnacle moments in her career.Her battle with the traditional mom role.The one trait she is passionate about and always looks for in people. The importance of making decisions based on what fulfills you.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.
Designing for Tomorrow and The Future of Multifamily Living - Vice President of Development with Wood Partners, Caroleen Wilkes
Apr 15 2024
Designing for Tomorrow and The Future of Multifamily Living - Vice President of Development with Wood Partners, Caroleen Wilkes
Step into the world of multifamily development with our guest, a seasoned developer with a passion for creating vibrant and resilient communities. With a track record of delivering over 4,000 multifamily units across multiple states, she brings a wealth of experience and insight to the table. In this episode, we explore her innovative approach to incorporating wellness themes into design and operations, leveraging technology to enhance the resident experience, and future-proofing assets for long-term success. From her academic background in real estate development to her hands-on experience in construction engineering, our guest shares valuable lessons and strategies for creating positive impact through intentional development. Tune in and discover how thoughtful design and forward-thinking practices are shaping the future of multifamily living.  Caroleen Wilkes is Vice President of Development at Wood Partners. With 13 years of experience in commercial real estate and construction, she has led teams in the successful delivery of 4,000+ multi-family units, 600,000+ SF of office space and multiple hospitality concepts. Caroleen is passionate about using development to both enhance communities and improve portfolio performance through the integration of technology, wellness and sustainability. Her triple bottom line focus on the built environment continues to manifest through research and development projects, spearheading corporate sustainability initiatives and avid volunteer service on non-profit boards. Caroleen is a proud Buckeye having been born and raised in Ohio with a Bachelors degree from The Ohio State University. She moved to Nashville 10 years ago to attain her Masters degree from Vanderbilt University and since has been grateful to call Nashville home. Hear from Caroleen about:Creating her own curriculum in college.How she deepened her knowledge in the development and construction space.Her focus and passion on the wellness side of development.Future-proofing developments to last for decades.One thing she shares the industry should stop doing.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.
The Power of Attitude - Sam Glenn, The Art of Inspiration, Be The Difference
Apr 9 2024
The Power of Attitude - Sam Glenn, The Art of Inspiration, Be The Difference
Join us for an enlightening discussion on the power of attitude in shaping workplace culture and fostering personal growth. Our guest, a sought-after conference speaker and bestselling author, shares his passion for empowering leaders to unlock their full potential through a positive mindset. Drawing from his own experiences and insights, he reveals how attitude influences behavior, relationships, and overall success. From navigating challenges to expressing gratitude, our guest offers practical tips for cultivating a winning attitude and driving positive change in your organization. Don't miss this candid conversation filled with valuable insights and actionable advice for a winning attitude in both your professional and personal life.For nearly three decades , Sam Glenn’s inspirational and artistic speeches have impacted audiences of all sizes - some audiences as large as 75,000 people at stadium events. Sam has spoken for just about every industry you can imagine. When it comes to attitude - nobody is excluded. Organizations get better when their people get better and it all starts with attitude. Today Sam Glenn is one of the most recognized and trusted keynote motivational speakers in the speaking industry. Audiences gravitate to his humor, relate to his stories and embrace his relevant ideas for improving their personal and professional life. Sam Glenn has been honored by being named Speaker of the Year on several occasions by meeting and event organizations and won two national awards for his training videos. He is the author of more than 30 books based on his research. Sam’s most rewarding title in life is being called Dad by his three kids and husband by his super awesome wife. They currently reside in Indianapolis. However, Sam is originally from Minnesota.Hear from Sam about:Taking zeros and F's whenever a speech was required in school.Learning to accept changes, challenges, and unexpected twists.The 3 key action words to help you put your best foot forward.A time in his life where he struggled.The power of gratitude and a thank you.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.
A Journey of Unexpected Fulfillment from a 25-Year Multifamily Veteran - Senior Regional Manager with Ginkgo Residential, Latoya Patterson
Apr 2 2024
A Journey of Unexpected Fulfillment from a 25-Year Multifamily Veteran - Senior Regional Manager with Ginkgo Residential, Latoya Patterson
Discover the inspiring journey of a Senior Regional Manager with 25 years in the multifamily industry. From a hotel management background, she found her true calling in multifamily, where she shares invaluable leadership lessons and insights. Gain practical advice and wisdom from her experiences, shaped by her entrepreneurial mother's influence. Join us for a captivating exploration of fulfillment, leadership, and the rewarding experience of giving back and mentoring others.Latoya Patterson, Senior Regional Manager of Ginkgo Residential has been affiliated with property management for 25 years. Latoya joined Ginkgo Residential in 2007. Ginkgo’s mission is to provide reasonably priced, high quality housing that is energy efficient and environmentally sensitive. Latoya is responsible for overseeing 8 multi-family assets between Greensboro and Raleigh/Durham which accounts for a total of 1,566 units. She holds a NC Real Estate Brokers License, the NAAEI Certified Apartment Portfolio Supervisor (CAPS), and Certified Apartment Manager (CAM) designations, and the Housing Credit Certified Professional (HCCP) for affordable housing designation through the National Home Builders Association. Latoya is a proud graduate of North Carolina Central University and holds a Bachelor of Business Administration degree. She was inducted into the Apartment Association Hall of Fame in 2022. Additionally, Latoya graduated from the Apartment Association of North Carolina’s Leadership Lyceum program and completed training through NAAEI’s Leadership Experience: Powered by Dale Carnegie. She was awarded PTAA’s (Piedmont Triad Apartment Association) Regional Manager of the Year in 2017. Latoya currently serves on AANC’s Education Committee and was an active TAA (Triangle Apartment Association) Board of Directors Member for 9 years & Past President. She serves on the Copper Circle Board of Directors, an emerging entity of TAA’s New Lease on Life for affordable housing and Education Foundation. She was past President of TAAEF (Triangle Apartment Association Education Foundation). Latoya enjoys spending time with family and friends, volunteering, caring for her mom, and roaming the aisles of Target.Hear from Latoya about:Her success and hiring the right people.How she leads by example and is a resource for her teams.Who is her influential role model.Coaching her teams to think about the why and to share their input.Her passion and why she gives back.The one thing she would tell her younger self. Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.
From Game Changer to Life Changer, The Journey of 'The Hitman' - Thomas R. Williams, Dig: Discover Your Depth, Determination, and Destiny Through Adversity
Mar 26 2024
From Game Changer to Life Changer, The Journey of 'The Hitman' - Thomas R. Williams, Dig: Discover Your Depth, Determination, and Destiny Through Adversity
Join us as we explore the remarkable journey of former NFL player and bestselling author, 'The Hitman,' as he shares his transition from dominating the field to empowering others off the field. Drawing from his experiences, he emphasizes the importance of connecting with your team, sharing the vision, and gaining self-awareness. Tune in to discover the power of love and accountability in unlocking greatness.Thomas R. Williams, acclaimed author of "Permission to DREAM," "The Relentless Pursuit of Greatness," and "DIG," is more than a professional speaker – he's a force of inspiration. As a key member of The Jon Gordon Speaking team, Thomas brings a symphony of passion and purpose to talks on "The Energy Bus" and "The Power of Positive Leadership." Beyond stages, he guides college and pro athletes in transitioning beyond the scoreboard, emphasizing that greatness extends beyond the scoreboard. A USC graduate and former NFL player, known as "The Hitman," he helped lead USC's football team to a remarkable record of 59-6 and won 2 National Championships. Selected 155th in the 2008 NFL Draft, Thomas mastered teamwork, mental toughness, and leadership during his five-year football career. After a 2012 career-ending injury, he seamlessly transitioned from a game changer to a life changer, helping others uncover winning solutions. Thomas R. Williams isn't just a speaker; he's a living testament to resilience and greatness. Get ready to be inspired – Thomas is here to ignite your journey!Husband, Father and Professional Reminder (Job Title).Here from Thomas about:How leaders miss the fact that you have to share the vision.Connecting with your team in order to lead them.How great coaches never connect with the player, but the person.The lessons learned from his favorite show Undercover Boss.Where the magic happens with the power of connection.Our blind spots and finding those who can speak truth into our lives.Tell the truth Mondays.Getting into alignment to course correct.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.
Building Dreams and Building Leaders - COO with Lake City Living, Wendy Dorchester
Mar 19 2024
Building Dreams and Building Leaders - COO with Lake City Living, Wendy Dorchester
In this episode, we sit down with the Chief Operating Officer of Lake City Living. With a passion for property management that traces back to her very first lease, she's now at the forefront of creating, supporting, and executing corporate growth and operations initiatives. With a keen focus on building a winning culture, multiplying leaders, and harnessing the power of technology, she's leading the charge towards greater operational excellence and resident satisfaction. From her early dreams of apartment ownership to her current role at the helm of a new owner managed organization, her journey is a testament to the transformative impact of authentic leadership and unwavering dedication.Wendy Dorchester, CAPS, is the Chief Operating Officer for Lake City Living, an owner operator focused on buying and creating value with assets in the Southeastern United States. She is charged with creating, supporting and executing corporate growth and operations initiatives. Through a winning culture, she is focused on multiplying leaders and increasing the use of technology at all levels; her passion for the Apartment industry is evident throughout her career. She also serves at the National Apartment Association level on the Education Advisory Board and Operations committee. Locally, she is a board member of Entryway, a national non-profit partnering with the apartment industry to create jobs and housing for situationally homeless individuals.Hear from Wendy about:Her love for property management since her very first lease.How she talks to people daily about how wonderful the industry is.Her dream of owning multifamily properties.The importance of loyalty and how that translates to better property performance.The industry growing up together - today's leasing consultant could later be the next VP and today's maintenance tech could later be the next VP of Facilities.What she credits her success to.The traits she would instill in every employee.The crippling effect of burnout.Her ways of recharging and refocusing.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.
Navigating Challenges and Inspiring Change - Managing Director with Perennial Properties, Melissa White
Mar 12 2024
Navigating Challenges and Inspiring Change - Managing Director with Perennial Properties, Melissa White
Join us for a captivating discussion with Melissa White as she shares her remarkable journey in the multifamily industry. Discover how her background in the medical field prepared her for strategic leadership, and learn how she spearheaded positive change during challenging times. From advocating for industry diversity to championing eviction diversion programs, her commitment to the industry shines bright.Melissa White is the Managing Director at Perennial Properties, where her commitment extends beyond providing exceptional service to residents to enriching the neighborhoods they call home. With over 20 years in the multifamily industry, including 16 years in leadership, Melissa brings a wealth of knowledge to her role. Perennial, an owner-managed company, boasts a diversified portfolio, encompassing high-rise, midrise, and garden-style communities, including workforce housing and 55+ communities.Certified by the National Apartment Association with CAM and CAPS designations, Melissa's expertise lies in her innovative and results-driven leadership. Her keen analytical skills allow her to navigate complex financial data, making strategic investment decisions. Melissa's strategic mindset enables her to identify lucrative opportunities and mitigate risks, ensuring consistent asset performance. She actively engages with industry organizations, serving as Chair of the Board of Directors of the Atlanta Apartment Association and contributing to the National Apartment Association Services Board of Directors, among others. In January of 2024, Melissa made history as the first Black female Chair for AAA, a milestone she takes immense pride in achieving. Melissa also plays a crucial role in the City of Atlanta Mayor's Eviction Diversion task force, demonstrating her commitment to industry advocacy and community engagement.While Melissa is dedicated to her professional endeavors, she cherishes family time with her husband Isaac and their two children, Kal-el and Harmony. Melissa White's leadership, experience, and advocacy make her an influential figure in the multifamily industry, leaving a lasting impact on Perennial Properties and the Atlanta Apartment Association.Hear from Melissa about:Coming from the medical field and how well the dots connected to her career now.What happened early on that established her understanding of financials.Providing the right information for her owners to make a sound decision.The importance of defining the why.How getting owners and asset managers on camera more became a game changer.A blessing in disguise that didn't slow her down, but woke her up.How sometimes taking a step back is the way you take steps forward.Normalizing quitting before it becomes a toxic environment.Her new role at the Atlanta Apartment Association and how it was surprisingly unintentional.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !
The Power of Positive Energy to Transform Lives and Organizations - Julie Nee, Mirror Mirror: 5 Reflections to Clear the Fog
Mar 5 2024
The Power of Positive Energy to Transform Lives and Organizations - Julie Nee, Mirror Mirror: 5 Reflections to Clear the Fog
Join us for an electrifying episode featuring a dynamic speaker, trainer, leader, and now author who is on a mission to spread positivity far and wide. Dive into her remarkable journey from a 25-year career in sales and marketing at The Hershey Company to becoming a passionate advocate for heart-centered leadership and empowerment. Discover how she channels her boundless energy and enthusiasm to inspire positive change in individuals and organizations alike. Learn valuable insights into the transformative power of positivity, the contagious nature of emotions, and the importance of nurturing yourself and others. Tune in as we explore the keys to unlocking your full potential and creating a ripple effect of positivity in the world.Julie Nee is a speaker, trainer, leader, and now author! She is a passionate teacher of all things positivity. Heart-centered leadership and enthusiasm are her trademarks. She brings a high level of energy and passion to every group she engages. Her first book, Mirror Mirror: Five Reflections to Clear the Fog and Help You Shine launched in 2023 and has been influencing readers to embrace and love the person in the mirror. Julie brings 25 years of business experience in Sales, Sales Leadership and Marketing, including 19 years at The Hershey Company building business, leading teams and developing people. This experience is the foundation for connecting and engaging with clients around their real business challenges and opportunities. Julie has worked with clients across a wide variety of industries to drive positive change into their organizations.Website: https://www.julienee.comHear from Julie about:How our energy and feelings are contagious.The positive and negative ripple effect.Fan girling over John Gordon.Thinking she would be amazing at something, but getting some real reality checks.Imposter syndrome and overcoming negative self talk.Turning up the dimmer switch in ourselves and shining the light on the world.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events.Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !Registration for EmpowHER 2024 is now open, click here. For sponsorship opportunities, please contact jzhang@streamlinemultifamily.com.
Navigating the Real Estate Landscape - Ken Szymanski, NAA Lifetime Achiever
Feb 28 2024
Navigating the Real Estate Landscape - Ken Szymanski, NAA Lifetime Achiever
Get ready for an inspiring episode featuring a leader who dedicated over three decades to shaping the landscape of the Greater Charlotte Apartment Association and the Apartment Association of North Carolina. Hear about his remarkable journey from City Planning Degrees at the University of Albany-SUNY and Western Kentucky University to leading two prominent apartment associations simultaneously. Gain valuable insights into the importance of transparency, equity, and ethical leadership in the real estate industry. Tune in as we explore the future of affordable housing, the impact of new development, and the pursuit of economic fairness for all.Ken Szymanski, spent more than 30 years leading the Greater Charlotte Apartment Association as their Executive Director, and also spent the majority of his career as the Executive Director of the Apartment Association of North Carolina. He fully retired in December 2018.Ken received the NAA Lifetime Achievement Award for his work in the industry. While this is not all encompassing, his accomplishments include legislative successes, fair housing instructor, and actively involved in the affordable housing conversation. Also a member of the AANC Hall of Fame. Holds City Planning Degrees from the University of Albany-SUNY and Western Kentucky University.In addition to taking on the dual role of leading GCAA and AANC simultaneously, Ken also held multiple leadership positions at the National Apartment Association over the years, including chairing the Association Executive Council. He was also named Association Executive of the year on two separate occasions.Interesting note: His main volunteer duty since retiring 5 years ago has been conducting NPR Radio Public Affairs interviews for station WSGE out of Gaston College. 91.7 FM.Here from Ken about:His 1st job in the industry.The importance of our industry's reputation and being transparent.How he led the GCAA grow from 28K units to 170K units.Trend in household formation: 29% of all households are only 1 person who are less inclined to be homeowners.How the $1K rent per month is becoming a dinosaur.People are stretched more than ever before with rent growth climbing faster than the growth of wages.Everyone from the White House down says we need more supply, but who will be doing the development?Thoughts on if the shortage on housing will grow past what they have predicted.How he keeps up with the industry after retiring for 5 years now.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com !
Building Bridges: Nurturing Talent and Relationships - Dr. Debbie Phillips, The Quadrillion
Feb 18 2024
Building Bridges: Nurturing Talent and Relationships - Dr. Debbie Phillips, The Quadrillion
Get ready for an insightful episode featuring a trailblazing real estate professional whose career spans diverse property types and leadership roles. Explore her journey from industry newcomer to internationally recognized leader, earning prestigious awards and accolades along the way. Dive into her passion for talent development and the urgent need to attract new voices to the industry. Gain valuable insights into talent acquisition, employee burnout, and the transformative power of vulnerability. Tune in as we explore the intersection of real estate, leadership, and personal growth.Debbie Phillips is an internationally recognized real estate professional with over 30 years of experience with diverse property types. As an entrepreneur, Debbie has a multi-faceted career including developing world class leadership development programs and talent management strategies. Just recently, Debbie was recognized as one of twenty Most Inspiring Women in 2022 by Woman Leaders Magazine. In 2020, Debbie received the J. Wallace Paletou award that recognizes individuals devoted to the betterment of the real estate profession and society as a whole. Debbie was awarded the first Real Estate Award of Excellence as a Certified Property Manager (CPM) in 2015 by the Institute of Real Estate Management (IREM) and received the 2013 Outstanding Educator Award by the National Apartment Association’s Education Institute. In addition to her private consulting, Debbie serves as President of the Real Estate Career Academy. As part of her workforce development, Debbie serves on numerous boards and advisory councils related to economic development, business and industry partnerships and talent retention. She has become known as the Apartment Doctor as her multidisciplinary approach begins with an emphasis around human capital. Debbie completed her Ph.D. from Georgia Tech, where her research focused on Resident Satisfaction and Employee Engagement as she developed an Employee Engagement Model for the Multifamily Housing Industry. Debbie also holds a Master of Science degree in Housing & Consumer Economics, with an emphasis in Senior Housing, and a Bachelor of Science degree in Consumer Journalism, both from the University of Georgia. Her Master’s research focused on lifestyle satisfaction for seniors and factors related to increasing engagement in shared housing. Debbie believes in the philosophy, "You can dream, build and create the most beautiful place in the world, but it takes PEOPLE to make the dream a reality." Debbie’s passion is developing top tier talent that adds value to an organization through increased employee engagement. In addition to teaching and consulting, Debbie is an author and nationally acclaimed speaker. Hear from Dr. Debbie about: Her first opportunity and how her career took off.We all have a unique way of letting the light and love shine through us.The 100,000 additional workers needed in our industry by 2025.Our industry offers a portable career and economic equality.How the best talent is made organically.The importance of having space for grace.The meaning of life is to find your gift, the purpose of life is to give it away.Subscribe to and review the Multifamily Streamlined Podcast here.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more. Connect with Streamline Multifamily Group.
Be Amazing - Fitness, Community, and the Power of Women - Project Manager with Ready Fitness, Celia Smart
Feb 6 2024
Be Amazing - Fitness, Community, and the Power of Women - Project Manager with Ready Fitness, Celia Smart
Get ready for a motivational episode featuring a fitness industry veteran and community leader. Uncover the driving force behind her "Be Amazing" mantra and how it has fueled a movement and the creation of a podcast dedicated to women's empowerment. Our guest shares her insights on the transformative impact of fitness on self-esteem and community building. Explore the notion that everyone has a story, and it's the connections within a community that can lead to remarkable transformations. Join us for an uplifting conversation that celebrates the strength, resilience, and power of women in fitness and beyond.Celia Smart is a wife, mother, career woman, fitness professional, and community leader. She has more than 18 years in the fitness industry as an athlete, coach, and trainer. In 2014 Celia took the position of project manager for Ready Fitness, which is where she combines her extensive sales background and passion for fitness in the design and outfitting of beautifully unique and functional fitness spaces for multifamily, colleges, universities, corporate, and private studios. Cel is a big believer in the power of community, as we can always make a bigger impact on the world working together. From 2018 to 2019, she held an executive board seat on the Greater Charlotte Association. In 2016, she received the Novant Health Healthy Charlotte Volunteer of the Year award. In 2018, Celia competed in Dancing with the Stars Charlotte benefiting Carolina Breast Friends, for whom she raised over $32,000 and won the “Judges Choice” award with her dance pro partner. Celia’s daily mantra is “Be Amazing.” This Mantra has led her to create and host multiple events and the Be Amazing Podcast. The Be Amazing Podcast is a collection of inspirational interviews with amazing people in business and fitness.Linked In: https://www.linkedin.com/in/celia-smart-0b9b5111/ Website: https://www.celiasmart.com/Company: https://readyfitness.com/Podcast: https://sweatnet.com/podcast/Hear from Cel about: Her passion project, Be Amazing, for women to feel empowered, love who they are, and charge forward with their goals.How old she's turning this year and looks nothing like it.Her journey as a fitness competitor to where she is today.Why she has a love for community.Overcoming being at her lowest and feeling like a failure.Having an inner circle and circles outside of that.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect with Streamline Multifamily Group.
Art, Innovation, and Purpose: A Director's Journey in Resident Strategy - Director of Resident Strategy with Gallery Residential, Melania Armenta
Jan 30 2024
Art, Innovation, and Purpose: A Director's Journey in Resident Strategy - Director of Resident Strategy with Gallery Residential, Melania Armenta
Join us for an inspiring episode as our guest, a Director of Resident Strategy, takes us through her remarkable career shaped by art, creativity, and community. Learn about her fascinating project, including graffiti parties and on-site artist installations, and how these initiatives have transformed neighborhoods. Dive into her transition from intuitive to intentional, and now strategic, and discover the impact of creating core memories for residents. Uncover the unique synergy between art and the built environment, and the role of community in her purpose-driven career.Melania Armenta was born in Palm Beach County Florida and raised in the small town of Washington NC. Currently Melania is with Gallery Residential as Director of Resident Strategy. In this role she oversees the resident experience programming, reputation management and coordinates tactical creative projects through art and real estate. Melania has fifteen years of multifamily marketing experience ranging from Class A lease-ups, high rise, stabilized, value-add, and mixed-use developments. She naturally has an affinity for hospitality, creativity, and innovation.At a previous firm, Melania’s visionary perspective earned her the opportunity to launch a globally award-winning program as innovator of the year for Institute of Real Estate Management. Her artistic commitment in executing big ideas has led her to serve on Atlanta Mayor's LGBTQ Advisory Board with a focus on art and culture. Melania’s experience includes operations, sales, marketing and training.Melania has lived in Atlanta for the last 19 years. In her downtime, she is happiest on an adventurous weekend hike or road trip with her partner, William.LinkedIn: https://www.linkedin.com/in/melaniaarmenta Website: https://galleryresidential.com/Hear from Melania about:The unique synergy between art and the built environment.A successful project involving live graffiti artists.How art can be a form of catharsis and healing.Inviting 3 artists to live on-site and hosting an art debut party.How she went from being intuitive to intentional and now strategic in her career.Adding a layer of art to take the resident experience to a whole new level.How art can be a catalyst to revive a neighborhood.Her hope for our industry to realize the value in true community building.The resident strategy and how it is the experience, social media, and reputation management. How residents don't leave a community when they love what they are part of.What she would tell her younger self.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect wit
Navigating the Unseen - Signs, Choices, and the Magic of 2024
Jan 23 2024
Navigating the Unseen - Signs, Choices, and the Magic of 2024
Join Leslie Mathis in this self-reflecting episode as she reflects on the subtle signs and unexpected messages that have shaped her January. From a timely Instagram quote to a motivational video, Leslie shares stories that highlight the magic present in our daily lives. Explore the theme of choices over circumstances, and learn how being attuned to the signs around you can guide you through the uncertainties of 2024. Get ready for an insightful episode that encourages you to slow down, observe, and embrace the magic within your own journey.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com ! Streamline your path to success and partner with us.
From Blueprint to Reality: Crafting Multifamily Masterpieces - Project Manager and Architect of Housing Studio, Hannah Mallory
Jan 16 2024
From Blueprint to Reality: Crafting Multifamily Masterpieces - Project Manager and Architect of Housing Studio, Hannah Mallory
Dive into the captivating journey of a multifamily architect with a deep passion for art and math. Join us as she unveils her love for urban living and the unique challenges and joys of crafting multifamily housing projects. Discover the secrets behind the scenes, from the initial concept to the orchestration of a diverse team to bring a four-year project like Margaux Midtown to life. In this episode, she shares insights into the hidden world of architectural design and the fascinating dance of creativity, collaboration, and determination.Hannah Mallory is an architect, currently working in the role of project manager at Housing Studio in Charlotte North Carolina. With over 9 years of experience, she has contributed to the design and documentation of numerous multi-family and mixed-use projects throughout the Eastern United States.In her current role, Hannah has managed a variety of project types including several large suburban garden apartment complexes, a rural 95-unit affordable housing development, urban-sited mixed-use high-rise/mid-rise developments, and a high-rise adaptive reuse renovation – from concept to completed construction documents.Hannah’s work exemplifies her desire to maintain key design concepts throughout the construction documentation phase as well as her desire to provide clients and the end user with the best possible product. She enjoys the complexities of managing a team and coordinating with professionals across various fields in an effort of working towards the common goal of creating extraordinary spaces. As an Associate at Housing Studio, Hannah leads efforts related to the organization and operation of the firm alongside other members of the leadership team.Hannah is a member of the American Institute of Architects where she has both assisted and lead the planning of events for members of the AIA Charlotte chapter and the community beyond.Company: http://www.housingstudio.com/Hear from Hannah about:How she discovered her passion for architecture.Why she gravitated towards housing and specifically urban housing. What an architect does when designing and working on a multifamily project.The symbiotic relationship of living and experiencing life that informs her work. What she does to recharge and maintain her creativity.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com ! Streamline your path to success and partner with us.
Empowering the Future - Leslie's Daughter Shares Her Design Journey and Entrepreneurial Spirit - Kinsey Mathis
Jan 9 2024
Empowering the Future - Leslie's Daughter Shares Her Design Journey and Entrepreneurial Spirit - Kinsey Mathis
In this episode, Leslie's daughter, Kinsey Mathis, shares her unique perspective on interior design, from attending design meetings with industry leaders to going on a model install at a young age. Gain a behind-the-scenes look at her experiences, insights into her passion for design, and memorable New York moments. Explore her entrepreneurial venture with Kiki's Snack Shack and the valuable lessons she's learned about hard work and setting goals. Discover her aspirations for 2024, including expanding her knowledge in design and a love for concerts. Join the conversation on goals and celebrations.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect with Streamline Multifamily Group at www.StreamlineMultifamilyGroup.com ! Streamline your path to success and partner with us.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Learn more about Streamline Multifamily Group!
Risk, Reward, and Wisdom: A Serial Entrepreneur's Multifamily Journey - CEO of Tour24, Georgianna Oliver
Dec 19 2023
Risk, Reward, and Wisdom: A Serial Entrepreneur's Multifamily Journey - CEO of Tour24, Georgianna Oliver
In this episode, explore the dynamic journey of a high-risk tolerant entrepreneur as she shares her remarkable road from congressional work to tech leadership. Dive into the complexities of impactful technology, emphasizing seamless processes and safeguarding customers, data, and workflows. Explore her transition from an operator to a tech pioneer, recognizing the critical role of partnerships in enduring success. Concluding with entrepreneurial wisdom, she imparts valuable lessons for her younger self and unveils three key strategies that define her journey and contribute to her team's triumphs.As Founder and CEO of Tour24, Georgianna Oliver has extensive experience as an entrepreneur and innovator in the proptech space, having built and sold several businesses including EverGreen Solutions and AptBudget both sold to RealPage, and most recently Package Concierge, which was sold to Gibraltar Industries (Nasdaq:ROCK) in 2017. She is a member of the Multifamily Technology Entrepreneur Conference (MTEC) and National Multifamily Housing Council (NMHC) advisory boards and a founding board member of the National Leased Housing Association (NLHA) Education Fund. Georgianna serves as a Forbes Business Council Advisor and a contributing writer for the Leadership Network at Entrepreneur.com. Throughout her career, Georgianna has leveraged technology to disrupt and modernize the multifamily industry.LinkedIn: https://www.linkedin.com/in/georgianna-w-oliver-5202484/Website: https://www.tour24.io/Hear from Georgianna about: Her journey from working on Capitol Hill to becoming a tech entrepreneur.The $1.8 million investment to rebuild Tour24's platform.Never underestimating your competition.Why she transitioned from operations to technology.How your success is based on your partners.How Tour24 came to life.The high risk tolerance she has and how it has led to her success.Her helpful tips to accomplish any goals.The important lessons she would tell her younger self.The 3 strategies she requires of her team that also contributes to her success.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Learn more about Streamline Multifamily Group!
From Onsite Operations to Supplier Partner and Beyond - Revenue Management Director of TA Realty, Bob Metzger
Dec 12 2023
From Onsite Operations to Supplier Partner and Beyond - Revenue Management Director of TA Realty, Bob Metzger
Embark on a transformative journey as our guest shares his unique experience of completing a "full circle" in the multifamily industry. From the operational trenches to the vendor realm and back, this episode unveils the insights gained, lessons learned, and the holistic perspective that comes from navigating both sides of the industry. Discover how our guest became a strong operator, propelled by a remarkable work ethic and the guidance of a wonderful mentor. Hear stories from his early days in a small firm, engaging in construction, development, and management, all providing unique perspectives on business growth. Join us in exploring his passion for servant leadership, where the whole is truly better than the sum of its parts. Gain valuable insights into his approach of being a knowledge resource, giving feedback, and explaining the "why" that has fueled his success.Bob Metzger has served the multifamily industry for over 20 years.  Starting onsite at a small community in Durham North Carolina, Bob’s operational journey focused mostly on the southeast as a Community Manager, Regional Manager, Vice President of Property Operations, and Vice President of Asset Management. These roles included responsibilities for stabilized properties, lease up properties, multi-site management, platform operations, policies and procedures implementation, software management, and financial asset oversight.  The past seven years has been spent with RealPage as a team member on the Revenue Management product platforms.  For most of his time at RealPage, Bob served as a Consultant, Trainer, and Implementation team member supporting customers in the launching of YieldStar and AI Revenue Management from both an individual contributor and team leader perspective.  In 2023, Bob joined the Pricing Advisory side of the table as a Senior Manager supporting a team of 8 Pricing Advisors.  In July 2023, Bob found his way back to the owner/operator side of the business as a Multifamily Revenue Management Director for TA Realty, a private equity firm out of Boston, owning 47 multifamily assets in 12 states.  This role is designed to add incremental yield to the firm through proactive engagement with Asset Management and Operators in pricing, occupancy, and operational strategies.  In giving back to the industry, Bob served on the Triangle Apartment Association Board of Directors including President in 2014.  Originally from Philadelphia, Bob lives in the Raleigh North Carolina area.  He is married with a young daughter, a Great Dane, and way too many cats.  In his spare time, Bob enjoys Philadelphia sports, North Carolina State sports, travel, European soccer, golfing, and landscaping.LinkedIn: https://www.linkedin.com/in/robertlmetzger3 Company: https://www.tarealty.com/Hear from Bob about:His transition to the multifamily industry from self storage management.What helped him become a key operator.The important perspective of value versus dollar and cents.His thoughts and passion about servitude leadership.The thing he works on all the time with his team.What tool he uses to stay on top of things.Why 1 on 1 meetings are so critical.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Learn more about Streamline Multifamily Group!