PODCAST

Gain Grow Retain

Gain Grow Retain

In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling. This podcast is brought to you by Higher Logic.

Enabling a Customer-First Experience with Jeetu MahtaniCoast to Coast with Ben ShapiroMetrics, Metrics, MetricsLong Term Thinking in Customer SuccessMigrating Customers to a New Environment20 Minutes on the Clock - What Does Customer Success Do?Why you Should be Running an Advocacy Program and How to Get StartedCS Blueprint: The Future of Technology and CSB2B Marketing Content for SaaS Folks w/ Yaagneshwaran GaneshCS Blueprint: Creating Office Hours for your CustomersCommunity in B2BCSM Mentorship and Hiring Tips / CSM Office HoursYear 2022 Planning w/ CSM Office HoursThe Hiring Process w/ CS Leadership Office HoursFrom Education to SaaS Companies w/ Jeffrey SeeCS Blueprint: The Secrets To Scaling A Start-UpCS Blueprint: Leadership Lessons and Utilizing GitLabChurned Customers and Off-Boarding Plans w/ Anita TothCS Blueprint: Webinars, Investing, and CX PredictionsCS Blueprint: Amazon Outage, Compensation Survey & More