Change is hard for anyone, but especially for 911 dispatchers. In this episode, we delve into the challenges of change and much more with Tyrone Kelsey, a subject matter expert in implicit bias, racial diversity, and inclusion. Tyrone creates and delivers innovative curriculums on these topics and serves as 911 Training Institute lead consultant, helping agencies optimize team performance, relationships, and morale. Tune in to gain insights from his extensive experience and expertise.Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Is there an echo in here? Oh no, that's just my guests, Kacey and Anna, hosts of the 911 Delta - Tethered 4 Life Podcast, joining me for a joint episode. Tune in while we discuss each other's journeys and learn more about their podcast.Make sure to give them a follow on Instagram @911deltatethered4lifeAnd tune in to their awesome podcast on Apple and Spotify or wherever you listen to podcast. Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

We sit down with Rachel Murdock, a former FBI forensic interviewer turned founder of Beyond the Storm, a company dedicated to guiding trauma survivors and first responders through their healing journey.Rachel's career has been nothing short of remarkable. With years of experience at the FBI, she honed her skills as a forensic interviewer, delving into the depths of human experience to uncover truths and provide support to those in need. Now, she's taken her expertise to new heights by founding a company that offers trauma-informed, evidence-based mental health counseling, free from judgment and stigma.Join us as Rachel shares her insights, experiences, and the lessons she's learned along the way. From her time at the FBI to her current endeavors in mental health advocacy, Rachel's journey is both inspiring and illuminating.Tune in to discover how Rachel is making a profound impact in the lives of trauma survivors, first responders, and countless others, and learn how her approach to healing through trauma is changing the conversation around mental health.Below is where you can connect with Rachel and the resources we mention in the show.Forensic Consulting and Training - https://rachelmurdock.podia.com/Linked In - https://www.linkedin.com/in/rachelnmurdock?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appBeyond the Storm Behavioral Health - FB: https://www.facebook.com/profile.php?id=61557603728527, Insta: https://www.instagram.com/beyondthestormkc?igsh=Mmc0czh3NzhubTdn&utm_source=qr -Website - www.beyondthestormkc.comFirst Responder Behavioral Health Network (FRBN) - https://www.facebook.com/profile.php?id=61557774963724 Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Today on Let's Talk Dispatch the raspy dispatcher meets the Healthy Dispatcher's own Kris Inman! Kris brings over 28 years of experience to the table and has moved on from their role in dispatch to the director of Program Development at The Healthy Dispatcher.  Join us as we talk about their journey in dispatch, how important taking care of ourselves in this demanding line or work is, as well as some tools to add to your tool belt. To learn more about the healthy dispatch make sure to follow them on social media @thehealthydispatcher and visit them at thehealthydispatcher.com.Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

In this episode of Let's Talk Dispatch, we're joined by Sondra Wesley who works with our partners at Prepared. With over 30 years of invaluable experience in public safety, Sondra shares her remarkable journey and insights gained along the way. Together, we delve into the cutting-edge technology that Prepared is bringing to our communication centers, revolutionizing the way we handle emergencies. Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

In today's episode, we have a fascinating conversation with Jennifer Marshall, who brings over 12 years of experience in dispatching across various emergency services—police, fire, and medical. But what sets Jennifer apart is her recent transition into a unique realm of dispatching: traveling dispatching. Join us as Jennifer shares her journey, shedding light on the lesser-known aspects of this dynamic field. From the highs to the lows, Jennifer opens up about the realities of travel dispatching, offering insights into its challenges and rewards. Don't miss out on this insightful discussion with Jennifer Marshall!Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

In this episode of Let's Talk Dispatch we're bringing you a special 2-for-1 deal courtesy of NENA, the 911 association! Join us as we sit down with Katie, EPRC PSAP Program Manager, and Stacy, EPRC Commercial Program Manager, who together boast over 40 years of experience in PSAPs. They're here to share insights from their journey and introduce an exciting new service created by NENA, designed to empower everyday dispatchers. And trust us, it's a game-changer—I can vouch for it firsthand! Tune in to discover how this innovative tool is revolutionizing emergency response.Check out more about the EPRC  HereEmail at | 911eprc@nena.orgThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

In this episode of Let's Talk Dispatch, our guest brings a wealth of experience to the table. With 23 years in dispatching and currently serving as a shift supervisor, they've seen it all. But what sets them apart is their 31 years of public safety experience, starting as a volunteer firefighter at just 16. Join us as we dive into their journey, from the early days on the front lines to the crucial role of dispatch operations. Tune in for valuable insights and lessons learned from a lifetime dedicated to keeping communities safe.Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Join us on Let's Talk Dispatch as we chat with Jeremie, a seasoned public safety leader with over 32 years of experience. From their role as a registered Public Safety Leader (RPL) to nearly two decades of instructing with APCO as an instructor, Jeremie's journey is nothing short of inspiring. Tune in as we explore Jeremie's remarkable career highlights and glean insights from their wealth of experience in emergency response.Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

In the latest installment of Let's Talk Dispatch, I have the pleasure of conversing with Robbie McCormick, Deputy Director of Administration, whose illustrious career spans over 15 years of dedicated service. With extensive experience in various settings, ranging from large agencies to small, rural communities and bustling metropolises, Robbie brings a wealth of wisdom and insight to the table. Join us as we delve into their invaluable expertise and glean insights into their refined approach to the job.Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Join us as we sit down with Jane Plympton, a dedicated dispatcher and trainer with over 12 years of experience in Police, Fire, and EMS services in Southeastern Montana.We chat about handling emergencies in a rural setting and fostering a positive workplace culture. Jane shares invaluable insights gained from her extensive background, shedding light on the challenges and triumphs of the profession.Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

In this episode, we sit down with a seasoned dispatcher and dedicated EMT with over three decades of combined experience. With 17 years in dispatch, 22 years in EMS, and 14 years of teaching, our guest brings a unique perspective to emergency services. Join us as we explore their journey, from handling high-pressure situations to educating future dispatchers and fire personnel in Wisconsin—another episode you won't want to miss.Resources mentioned in the episode:Trauma Behind the Badgehttps://www.traumabehindthebadge.us Lighthouse Health and Wellnesshttps://www.lighthousehw.orgThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Today, my guest has been dispatching for 28 years, currently holding the position of communications supervisor. When you tune in for this episode, they will be officially retired! Congratulations on your retirement, Patricia, and thank you for 28 years of service to your community. We appreciate you sharing your journey with us on Let's Talk Dispatch.Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

oin us in this episode as we sit down with Kevin Wattenbarger, the Director of Sales for 911 call handling at CentralSquare Technologies. With over 25 years of experience in public safety and communications software, Kevin shares insights from his diverse background, including serving as a Deputy Sheriff of Wake County, NC, and his time in the U.S. Air Force in Combat Communications.In this episode, we delve into the forefront of innovation within 911 call handling. With the evolution of technology, some 911 centers are now integrating video capabilities to enhance communication between callers and dispatchers. The aim is to provide clearer situational awareness, leading to more accurate and efficient responses. Despite the potential benefits, introducing such advancements raises questions and misconceptions.Keven addresses common questions dispatchers and dispatch centers may have about adopting video technology. Tune in for an in-depth discussion on the challenges and promises of integrating video capabilities into 911 call handling.You can connect with Central Square Technologies here:Website: https://www.centralsquare.com/Twitter / X: https://twitter.com/CentralSqTechLinkedIn: https://www.linkedin.com/company/centralsqtech/Facebook: https://www.facebook.com/CentralSqTech/Instagram: https://www.instagram.com/centralsquaretech/Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Conferences hold a unique charm, particularly those focused on emergency dispatchers. Our profession remains largely unfamiliar to many, yet a few times a year, hundreds of individuals eagerly travel by car or plane, driven by the sole purpose of connecting and learning from those who have faced challenging calls, gained valuable insights, discovered innovative approaches to age-old tasks, and are eager to share their knowledge with those on the front lines.Recently, I had the privilege of participating in the second annual Be The Difference conference held in Knoxville, TN. This event, hosted by the Denise Amberlee Foundation and in collaboration with The Healthy Dispatcher, stands out as a poignant example of a tragic story evolving into an inspirational mission. I am genuinely grateful for the opportunity to attend, be a vendor, and play a role in this transformative gathering.A special acknowledgment goes to the Denise Amberlee Foundation for consistently setting the standard in dispatcher training. The extended sessions, comprehensive workbooks provided to attendees, and the impactful supersessions collectively create an environment dedicated to education and making a real difference. It's heartening to see organizations like the Denise Amberlee Foundation leading the way in elevating the training standards for dispatchers.www.deniseamberlee.orgwww.thehealthydispatcher.comSpecial thanks to our partners at Prepared for partnering with us to create content and resources for current and aspiring dispatchers. Visit Prepared at Prepared911.comThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Join me in welcoming our guest, Kim, who brings 19 years of invaluable experience in law enforcement dispatch to our episode today. Formerly holding the esteemed position of Chief Communications Officer, Kim humbly describes herself as a 'knower of much and master of none.'In this engaging episode, we explore Kim's rich journey through the realms of dispatch, tapping into her extensive experience and unique insights. From tactical dispatching to leadership roles and the complexities of balancing family life, Kim's narrative paints a vivid picture of the multifaceted world of emergency services.Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Joining us today is an exceptional guest Cammie Haney with over 17.5 years of hands-on experience in dispatching within a small rural center. Beyond her extensive dispatch tenure, she's spent 14 years as a training officer, nurturing the next generation of dispatch professionals. Notably, she's also served as the coordinator of a local multi-agency peer support team and a member of Oregon's APCO wellness committee for the last 1.5 years. Join us as we tackle this career and her ability of just being awesome. Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

My guest today has been dispatching for longer than she has not been. Starting this career at 19 years old, this seasoned professional, Nikki McGuire, has a wonderful perspective on the changes she has witnessed in this field over the years. Time sure does fly when you're having a good time, and we talk all about it in this episode.Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

Today's guest, Rochelle Esparza, brings over a decade of experience in dispatch. Her roles as department training coordinator, supervisor, and union president showcase her dedication. Rochelle's drive to equip dispatchers for active shooter situations is deeply rooted in her grandfather's involvement during the Columbine shooting. Join us for an insightful conversation as we learn from Rochelle's wealth of experience and expertiseThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com

This week we are taking a break! But we did just want to thank you for your hard work during the holiday season and remind you of all the places you can connect with The Raspy Dispatcher. Make sure to check us out on all the socials and check out theraspydispatcher.comInstagram | The Raspy DispatcherFacebook | The Raspy Dispatcher Private Facebook Group | Let's Talk Dispatch Youtube | The Raspy Dispatcher Tik Tok. | The Raspy Dispatcher We will see you all in 2024!Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here!Youtube | Subscribe Here! Interested in being on an Episode of Let's Talk Dispatch?Sign Up Here | Be My Next Guest!Find additional resources and Dispatch Merch at:Theraspydispatcher.com