This is part two of our special polycrisis podcast event. And it’s packed full of information that will make your resilience program better. The real question that we’re answering today is “What does all of this have to do with you”? Hello everyone and welcome to a very special episode 130 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark is joined by resilience legend Regina Phelps. Regina and Mark continue the conversation about polycrisis, the failing infrastructure and why you should care. Regina says that we as resilience professionals don’t dig deep enough into world news and the way we sell ourselves in this profession is deeply flawed. She talks about the need for each of us to have situational awareness and be a bit more assertive. This is a fast-paced, full circle conversation about polycrisis – and you don’t want to miss it.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Hey, how’s the weather? Do you think it will rain? Is it hot enough for you? You know, it’s not the heat, its the humidity. Everywhere you turn, people are talking about the weather. The thing is – everyone talks about the weather, but nobody does anything about it. Hello everyone and welcome episode 129 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are pleased to welcome Staci Saint-Preux to the Resilient Journey as we begin a two-part polycrisis podcast event. Mark and Staci talk about climate change, severe weather and even tacos! Climate change is an active player in the polycrisis world. Staci explains the impact that severe weather could have on your supply chain. She adds that our infrastructure isn’t equipped to handle the weather that’s coming. And yes, she says it’s time for those of us in the resilience industry to do something about it. We can start by preparing for the weather we are already experiencing. There’s even a weather-related conversation about tacos and the 2024 Atlantic hurricane season that you won’t want to miss.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Several years ago, author Tom Peters asked this question: If there is one thing that you could change – that would fundamentally improve the way you do business, what would it be? On this week’s episode, we’re offering you one very important suggestion. Hello everyone and welcome episode 128 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week Mark is joined by Erick Anez who says that he had done business continuity for years but always felt like something was missing. It wasn’t until he got into risk management that business continuity seemed to feel complete. Erick explains that as practitioners  we need to embrace adaptability and flexibility in order to build a program that resonates with our leadership team. He talks about the one thing you may want to do that could fundamentally improve your practice, and that is – really knowing the business. According to Erick – it’s our responsibility to do so.     Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Everywhere you turn, someone is talking about AI. Some complain that AI will make people lazy. Can AI be trusted? What about the ethical concerns of using AI? Well this week’s guest has a pretty good grip on the subject. Hello everyone and welcome episode 127 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we’re doing something different as we welcome Microsoft’s Co-Pilot to the podcast. You heard me right. This week we are interviewing AI itself. You want to learn about AI…ask AI. The conversation goes beyond the theoretical use of AI. Mark and Co-Pilot talk about how AI can assist YOU in your business continuity program and provide real life examples of how some companies are using AI to improve resilience. Co-Pilot offers sound advice on how to start using AI, what to we aware of – and see if Co-Pilot can answer our iconic question about picking walk up music.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

What type of work environment inspires you? Do you prefer hierarchy or freedom? Boundaries or openness? Tradition or blazing new trails? People approach the workplace differently – the challenge is: how do you navigate those differences? Hello everyone and welcome episode 126 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we welcome Steph McCluskey to the podcast. Steph and Mark leverage their presentation from DRJ Spring to talk about working across different mindsets that we find in today’s workforce.   They talk about the importance of respecting other points of view, and how to embrace integration and collaboration. Steph explains how to surround yourself with people who will help you build a mindset of growth, learning and curiosity. Whether you’re about to retire or just new to the industry, this episode will help you bridge the gap between different mindsets and rejuvenate your career.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Imagine this: you step into the elevator, heading to your office. As the doors close, you find yourself face-to-face with the CEO, who asks about your business continuity program. You have just 30 seconds to deliver the perfect elevator pitch. What do you say? Hello everyone and welcome episode 125 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we welcome back a friend of the podcast – Jason Hoss. Jason and Mark have a conversation about building the perfect elevator pitch including: avoiding jargon,building a connection with the individualand how the term “resilience” can be a secret weapon in sharing your pitch. They offer advice about not using words that send the wrong message and even how to exploit the conversation for your own good. They even offer free drinks at DRJ Spring? What’s going on here??? Let’s build the perfect elevator pitch for resilience professionals…   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Does moving your systems to the cloud eliminate the need for a disaster recovery strategy? Is it accurate that high availability renders DR obsolete? This episode of the Resilient Journey has a bit of a MythBusters vibe to it. Let’s talk about IT DR. Hello everyone and welcome episode 124 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we’re joined by David Hall, Disaster Recovery Architect for the City of Tulsa. David explains the connectivity between business continuity and disaster recovery, and the need for developing a completely fleshed-out backup strategy. David and Mark talk about ways to interact with our IT partners and how to translate tech-speak into language anyone can understand…and be sure to listen until the end as David drops a nugget about how to approach IT to get the conversation started. This is a good one – let’s check it out.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Maybe your organization isn’t in a regulated industry. Maybe you don’t think operational resilience is something that applies to you. But what if we told you that some of the principles of “OR” can still be used to improve your program?   Hello everyone and welcome episode 123 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we’re joined by Gillian Catalano, Senior Director of Enterprise Resilience Risk for RBC. This week, Gillian and Mark talk about business continuity and operational resilience in the financial sector and how those principles can be effective in your organization regardless of its size or industry. Gillian explains how threats and risks related to technology recovery, 3rd parties, and geo-political matters are shaping the strategies of their resilience program. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

What comes to mind when you think of spring? Warmer weather? March Madness? Spring training? Warming up your golf swing? Well, all of those are fine answers – but for many the thought of spring means the beginning of conference season. Hello everyone and welcome episode 122 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we’re joined by Bob Arnold, President of Disaster Recovery Journal and the emcee for DRJ Spring 2024 – Lisa Jones. Lisa and Bob talk about the evolution of the world’s best resilience conference. Lisa talks about what attracted her to accept the role of emcee and how DRJ has paved the way for many in our organization. They share the value of networking and offer tips for getting the most out of the conference and we talk about the partnership between DRJ and the Resilience Think Tank.

You know what one of the best things is about having a secret? It’s that overwhelming desire you feel – you just can’t wait to tell somebody. Well, today’s guest tells us all about her secrets of resilience – and you don’t want to miss this. Hello everyone and welcome episode 121 of the Resilient Journey podcast, presented by the Resilience Think Tank. In this episode I’m joined by Kristin Torres, a resilience professional with over 20 years in the public and private sectors with a wide range of competency including business resilience, crisis management, IT Disaster Recovery and medical response. Kristin and I talk about five secrets of the resilience industry – and frankly these are things that not enough of us are doing – including better reporting, change management and data integration. And listen to hear how mindset and attitude round out the list of the secrets of resilience.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Hello everyone and welcome to Part 2 of my conversation with Right-hand Pirate Alex Barker from Be More Pirate. This is episode 120 of the Resilient Journey podcast, presented by the Resilience Think Tank. And I’m your host Mark Hoffman. In this episode Alex and I wrap up our conversation about what it takes to make a pirate and then we talk about the pirate code – something that all of us should be doing as a call to action and set of rules we agree to live by. We talk about how just like in today’s world of resilience, the pirates found themselves embedded in rules that were written in a different era, for a different era by a self-serving establishment. Let’s kick off part 2 by wrapping up what we discussed last week as we learn how to weaponize our own tall tales.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

This week’s guest reminds us that things change when a network of people work together on a common cause. I have a question for you: If there was one thing that you could change about the risk and resilience industry, that would fundamentally improve the way we deliver resilience, what would it be? Hello everyone and welcome to episode 119 of the Resilient Journey podcast, presented by the Resilience Think Tank. This is part one of a special two-part series that is based on the book Be More Pirate – How to Take on the World and Win and I’m joined by Right-hand Pirate Alex Barker. Alex explains the difference between being a rebel and pirate, and tells us why golden age pirates are perfect role models for those of us who want to improve our industry and what we can learn from pirates about breaking and re-writing rules. Part one Being a Resilience Pirate starts right now.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

This week’s guest explains that if you twisted your ankle, most likely you would immediately know what course of action to take. But for those who suffer with mental health issues, it’s often not readily understood. And, he challenges, it’s time for that to change. Hello everyone and welcome to episode 118 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by Sean Kennedy - an innovator and collaborator, bringing the worlds of mental health and technology together. In this episode, Sean talks about his own mental health journey, the need for psychological health and safety in the workplace, and the fact that education and literacy are starting to open doors. We talk about suicide prevention and how technology can improve mental health treatments. This is an important episode and I invite you to listen and share it across your network.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

I would like you to picture this scenario: You’re a well-respected resilience professional running a global business continuity program for a Fortune 300 company. Things are going well. Until the organization makes a sudden and drastic move. Your entire resilience team is being let go. Hello everyone and welcome to episode 117 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by yet another resilience A-Lister as industry icon Margaret Millett joins the podcast. In this episode, Margaret walks us through her emotions as she suddenly found herself on the job market. We talk about the importance of not only finding a job but finding the RIGHT job. And it’s interesting to learn the Margaret doesn’t feel like what happened with her previous employer is an odd one-off. It seems that more and more among us, many in senior roles, are also looking for work. It’s our goal that this episode will inspire and guide others who might find themselves in a similar situation.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Do you think business continuity is boring? How are you dealing with the risk of war, global fuel and energy crisis, inflation, supply chain disruption, cyber crime, climate change, extreme weather, economic stagnation, and heaven forbid any of these things happen simultaneously? Hello everyone and welcome to episode 116 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by another resilience A-Lister as powerhouse Ratna Pawan joins the podcast. Ratna shares her experience in the risk and resilience world and tells us that the old school approach to business continuity planning is “child’s play” compared to what we should be focusing on today. She talks about simultaneous risk and she recommends resilience professionals need to up their game, be fluid on their feet and have plans that are responsive to multiple events. We talk about how essential it is that we collaborate with professionals in adjacent disciplines. And somehow, Alex Fullick ends up as part of this episode. What is going on around here?   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Many of us use Excel spreadsheets and Word documents to collect data and build our plans. But this week’s guest says that it’s time for resilience professionals to build a better tool box. And he believes technology is the key. Hello everyone and welcome to 2024. This is episode 115 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we start 2024 off with a resilience A-Lister as Marcus Vaughan joins us. Marcus tells us that we don’t often look hard enough at the tasks we need to do. He says that it’s our jobs to allow those who use our plans to make really good decisions. Marcus explains that we need to start with “Why”, and that by using technology, we can remove friction, generate interest in the work we do, build the capability of our plans and our program and yes – we can build a better tool box.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Did you know that 13% of families in the US struggle with food insecurity? In the UK, the number is 14%. And in Canada, it's 18%. If you don’t have food insecurity then stay tuned, because I’m going to take you somewhere you may have never been. We’re going inside a local food bank. Hello everyone and welcome to a holiday episode of the Resilient Journey podcast, presented by the Resilience Think Tank. I want to encourage you to consider making a difference this holiday season by donating to your local food bank. This week I’m joined by Executive Director of my town’s Food Bank – Sharon Palmer. Sharon and I talk about the social isolation associated with food insecurity. We dispel some myths related to food banks, and talk about the importance of treating people with dignity and the best way you can make a healthy donation. Sharon tells me a story that reminds us that everyone matters – and that food banks make a difference.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

When it comes time to build that crisis communications strategy, wouldn’t it be nice to know the tricks of the trade? Wouldn’t it be helpful if you knew what the media was thinking? Well stay tuned because today’s guest has seen them first hand. Hello everyone and welcome to episode 113 of the Resilient Journey podcast, presented by the Resilience Think Tank. I’m your host Mark Hoffman and this week I’m joined by former journalist, government press-secretary, crisis management legend, author, speaker and thought leader Suzanne Bernier. Suzanne and I got off on a bit of a tangent talking about crisis communications, answering tough questions, the pitfalls and traps to watch for and what to do to avoid causing headlines that you don’t want to see. She talks about social media response and we even dig into her book Disaster Heroes.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Our job as resilience professionals can be difficult. Between the ever-changing threat landscape, the increasing reliance on technology, and the constant need to keep stakeholders engaged, the last thing we need is for our leadership team to have a check-the-box mentality. Hello everyone and welcome to episode 112 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by resilience thought leader and founding member of the Resilience Think Tank – Jason Hoss. Jason and I discuss the challenges that resilience professionals might face when working for an organization that has a check-the-box approach to business continuity. Jason tells me that everyday he wakes up he finds another reason we should be investing in resilience. He explains that checking the box doesn’t do anything except give you a false sense of security. And I ask Jason – is this about money or something else.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

You can’t open a news browser, turn on the radio or TV without hearing about a conflict, war, protest or some form of civil unrest. Today’s guest formed a small army of his own to draft a report with recommendations on armed conflict and resilience. Hello everyone and welcome to episode 111 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by one of the co-authors of a report called Armed Conflicts: Changing the Paradigm of Resiliency Planning – Nate Bridges. Nate and I discuss his reasons for writing the report and how there was a general lack of thought leadership on this subject. He explains that this isn’t just about war – but how geopolitical threats can affect your business too. He encourages us to broaden our knowledge and build relationships as think about resilience differently in the days ahead.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.