Jan 9 2023
Ep:2 What's the difference between good chat vs. bad chat?
In this episode, we explore a tale of two chats - one that was excellent, and one that, well, sucked. As more and more interaction go to chat, it is important for companies to not just support chat, but excel at chat. Join us as we deep dive into these two experiences and break down the differences.Thanks for listening! Questions or comments about the show? Ideas for future episodes? Interested in being a guest? Reach out to us for more info. Email – info@yourcallis.com Web – yourcallis.com Show Hosts: Tom Brannen – Industry Analyst – OnConvergence Web: onconvergence.com Twitter: @tbrannen LinkedIn: https://www.linkedin.com/in/tbrannen/ Vic Cooper – Independent Consultant – Inteletry Web: https://www.inteletry.com Twitter: @VicACooper LindedIn: https://www.linkedin.com/in/vicacooper/