DESCRIPTION: Edith Wiseman, the president of FRANdata, discusses the changes in the franchising industry, particularly in relation to SBA loans. She explains that the SBA has changed its standard operating procedure, eliminating the need for lenders to worry about affiliation between the franchisor and franchisee. However, this has led to the SBA no longer determining whether a franchise is eligible for an SBA loan, a task that now falls to the lender. This can be problematic for certain business models, such as passive businesses, which may not be eligible for SBA loans. Some lenders still consider affiliation a credit issue, despite the SBA's stance, and may refuse to lend to new franchises. To address this, FRANdata has developed a certification of franchise eligibility for SBA lending, which has been signed by nearly 250 franchisors. This certification allows franchisors to self-certify that they abide by all eligibility rules, simplifying the lending process. Wiseman also discusses the number of active franchise systems, estimating that there are between 3750 to 4000 active franchise brands. She confirms that a new franchise brand appears on the scene every day, but notes that the demand for SBA loans is greatest from brands that are slightly past the emerging stage. For emerging companies that may face resistance from lenders, Wiseman recommends joining the Franchise Registry and using FRANdata's certification to demonstrate their eligibility for SBA loans. She also advises understanding the landscape of SBA lenders and finding a financing partner that is best suited for their franchise system. Wiseman concludes by discussing some of the eligibility criteria for SBA loans, such as the franchisor not controlling the money flow of the franchisee. She notes that while this is a credit concern for some lenders, there are ways around this issue, such as the franchisor signing an addendum that allows the lender to take a security interest in the accounts receivables. - With Edith Wiseman TIMESTAMPS:●        00:00: Interview Introduction●        00:56: Discussion on SBA Regulation Changes●        04:08: Affiliation Concerns for Lenders●        07:30: Introduction of Franchise Registry's Certification●        10:30: Impact on Emerging Franchise Brands●        12:35: Assistance for Emerging Franchise Companies●        15:17: Clarification on Affiliation and Credit Issues●        17:45: Other Eligibility Criteria●        19:25: Challenges for Franchisors●        21:00: Example of a Unique Business FinancedLINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:John Hewitt, an industry veteran with 5,200 franchisees under his belt, discusses his career in franchising. Hewitt founded several companies, including Jackson Hewitt, one of the world's top retail chain franchises with over 10,000 tax offices. He has also founded other franchise companies and currently runs Loyalty Brands, a platform brand with multiple sub-brands. Hewitt has sold companies twice to public entities for seven figures. Hewitt shares that he always knew he would become a millionaire, but discovered that the journey is more fulfilling than the destination. He enjoys changing lives and plans to continue in the industry indefinitely. Hewitt's most recent venture, Loyalty Brands, was born out of a conversation with a former employee who suggested he help other franchises grow. Despite being under a non-compete clause from his previous company, Liberty Tax, Hewitt decided to embark on a course to have multiple franchise brands. Unlike other franchisors who focus on a single industry, Hewitt looks for franchises with integrity, replicability, and stickiness. He believes that many franchisors fail because they prioritize their own success over that of their franchisees. Hewitt's philosophy is that happy, successful franchisees lead to unstoppable growth. Hewitt's key to franchising is building the best system in the industry and having franchisees who follow that system. Despite having brought in 5,200 franchisees, he shares that not all of them have followed the system. - With John Hewitt. TIMESTAMPS:●        0:00 My guest today is industry legend, John Hewitt.●        0:47 We've been in franchising about the same number of years, but John is an icon with 5,200 plus and counting franchisees in your career.●        1:20 John founded several companies, including Jackson Hewitt.●        1:51 Why such a story?●        2:23 The journey is the joy.●        3:15 Loyalty brands, a platform brand.●        4:10 You have sold twice to public companies for seven figures.●        5:00 Why not just a tax? Why multiple brands?●        5:50 The beginning of loyalty brands.●        7:08 The search for integrity, replicability, and stickiness in franchises.●        8:00 The challenges of franchising and reaching 100 locations.●        9:00 The secret to franchising: happy, successful franchisees.●        10:10 The failure of many franchisors.●        11:15 The importance of building the best system in the industry.●        12:20 Personality profiling in franchisees.●        13:30 Attitude and culture as keys to success.●        14:20 Identifying bad franchisees.●        15:30 Blaming others versus taking responsibility. LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:The Franchise Hot Seat episode features Nick Gartner, a franchisee and franchise development professional for Hudson Valley Swim. Gartner shares that he was involved with Hudson Valley Swim before it became a franchise, focusing on operations at corporate locations. He transitioned into franchise development when the company decided to franchise. Gartner and his brother opened their own Hudson Valley Swim location in Stamford, Connecticut after about a year of being franchisees. Hudson Valley Swim is a swim school that caters to all ages and abilities, teaching survival skills, basic swimming, and competitive swimming. Gartner was attracted to the franchise because its mission and core values aligned with his own. He emphasizes the importance of core values in a franchise, citing exceptional customer service as one of Hudson Valley Swim's key values. Before becoming a franchisee, Gartner worked in franchise development right out of college. He also had experience working at Hudson Valley Swim's corporate locations during summers in college and high school. He did not play a part in the decision to franchise the business, but he has contributed to its growth through franchise development. Gartner discusses the challenges of becoming a franchisee, highlighting the support provided by the franchisor as a major advantage. He also notes that he always wanted to own a business and chose franchising because it offered a blueprint and ongoing support. As a member of Generation Z, Gartner shares that 80% of his peers want to own businesses and make a positive impact on their communities. He believes that owning a business allows one to control their schedule and success. Gartner also emphasizes the importance of giving back to the community, stating that his work with Hudson Valley Swim saves lives by teaching an essential skill. Gartner explains that there are many options for Gen Z individuals to afford a business right out of college, including Small Business Administration (SBA) loans. He was able to secure funding for his business without much difficulty. Gartner concludes by reiterating the importance of community involvement and the benefits it offers. - With Nick Gartner    TIMESTAMPS (Use ChatGPT on Transcript):●        00:00: Introduction to the Franchise Hot Seat podcast.●        00:21: Introduction of Nick Gartner as the guest.●        00:55: Nick's background and involvement with Hudson Valley Swim.●        02:45: Nick's decision to open his own franchise location.●        04:11: Overview of Hudson Valley Swim and Nick's attraction to the franchise.●        05:47: Importance of core values in franchising.●        07:40: Nick's understanding of Hudson Valley Swim's core values.●        09:21: Nick's role before becoming a franchisee.●        10:37: Decision-making process behind franchising the business.●        12:41: Challenges faced in becoming a franchisee.●        14:56: Gen Z's perspective on business ownership and community impact.●        17:30: Importance of giving back to the community.●        19:23: Funding options for young entrepreneurs.●        21:07: Importance of community involvement for Gen Z.●        23:05: Discussion on stereotypes about Gen Z. LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Tw

DESCRIPTION:Ron Holt, founder of Two Maids & a Mop, shares his experiences with Fred DeLuca, the billionaire franchisee of Subway. DeLuca, known for his curiosity and larger-than-life personality, built the world's largest franchise company from scratch. Holt first met DeLuca at an IFA conference in Las Vegas. At the time, Holt's company was a small cleaning business in Florida with 12 locations. Despite having all the necessary systems and processes in place, they hit a wall and didn't know how to proceed. It was suggested that they should consider franchising, despite Holt's lack of knowledge in the area and the negative things he had heard about it from other franchise owners. During a break at the conference, DeLuca sat across from Holt and began asking him questions about his business. Holt, initially annoyed, began to engage in the conversation, boasting about his 12 stores. When Holt asked DeLuca about his own business, he was humbled to learn that DeLuca owned Subway with 42,000 global locations. The two continued their conversation for hours, with DeLuca offering invaluable advice about franchising. After the conference, they continued their discussions via Skype. DeLuca offered to buy Two Maids & a Mop multiple times over the next year, but Holt declined as the offers were not financially appealing. Despite this, Holt appreciated DeLuca's mentorship and the lessons he learned from him. One piece of advice that DeLuca gave Holt was not to always listen to franchise owners, as their suggestions may make their lives easier but could come at a cost to the business. Holt shared this advice at a Two Maids conference, which was met with backlash from the franchisees. Despite the controversy, Holt acknowledges the value of DeLuca's advice and the impact it had on his business. -With Ron Holt. TIMESTAMPS:00:00 - Introduction and background on meeting Fred DeLuca 01:05 - Initial impressions of Fred DeLuca and his interest in the speaker's business 02:15 - Transition into discussing the speaker's background and entry into franchising 03:10 - Decision to explore franchising and attending an IFA conference 04:20 - Meeting Fred DeLuca at the conference and initial interactions 05:30 - Fred DeLuca's involvement and mentorship over the following weeks 06:45 - Offer to buy the business and considerations 07:40 - Fred DeLuca's mentoring style and lessons shared 09:00 - Fred DeLuca's resistance to technological changes and lessons learned 10:20 - Advice from Fred DeLuca regarding franchisee feedback and profitability 11:30 - Reaction to sharing Fred DeLuca's advice with franchisees 13:00 - Conclusion and reflection on Fred DeLuca's teachings  LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:Alex Gingold, the guest on the Franchise Hot Seat, discusses his business DonutNV. The rebranding from Cinnamony Donuts to Donut Envy was intentional, aiming to engage customers and prompt them to ask questions about the brand. The business started in 2014 as a small outdoor mall kiosk at the Philadelphia premium outlets, serving hot mini donuts in two flavors and fresh squeezed lemonade. Gingold and his wife, Amanda, chose the donut business for its flexibility and their love for quick service food. They also wanted to avoid the time commitment of brick and mortar businesses. The decision to start the business was catalyzed when Amanda lost her job. Gingold kept his job in the insurance industry for another year and a half after launching the business. The couple launched their first mobile trailer a year after starting the kiosk due to customer requests for their presence at events. Gingold also shares his experience working at Subway as a teenager and his aspiration to become a Subway franchisee. However, a business professor advised him to build his own system instead, leading him to franchising. He expresses regret that his small business and entrepreneurship degree program at Penn State did not include franchising education. - With Alex Gingold TIMESTAMPS:00:00 - Introduction to Donut Envy and intentional branding 01:12 - Origins of Cinnamony Donuts and rebranding to Donut Envy 02:30 - Starting as a kiosk at Philadelphia premium outlets 03:50 - Initial menu offerings and concept development 05:10 - Transition from corporate roles to entrepreneurship 06:45 - Finding used donut equipment on Craigslist 08:15 - Decision-making process and overcoming hurdles 10:00 - Official launch of Donut Envy in 2014 11:20 - Balancing entrepreneurship with maintaining a job 12:40 - Expansion into mobile trailer setup 14:00 - Transitioning from job security to entrepreneurship 15:30 - Learning experiences from early Subway employment 17:00 - Considering franchise ownership at a young age 18:20 - Participation in Subway's global student competition LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:John Hayes hosts another episode of the Franchise Hot Seat, featuring Margaret Chebat, a director at PuroClean, a major franchisor. Chebat shares her journey into franchising, which began right after college when she joined PuroClean.  She was attracted to the company's culture and people, despite not knowing much about the restoration industry or franchising. Chebat acknowledges that while franchising has traditionally been a male-dominated field, many women were already involved in various levels of franchising by 2013. Chebat, who initially started in marketing, transitioned to business development after earning her MBA. In her role, she builds relationships with insurance carriers, commercial partners, and strategic partners to drive additional revenue to PuroClean's network of franchise owners.  Despite facing challenges as a young woman in the industry, Chebat credits her colleagues and co-workers for being advocates for her. She also acknowledges the importance of mentorship, particularly from Natalie Zupo, the director of marketing who hired her. Chebat advises young people entering the franchising industry to work hard, build relationships, and be authentic. She also encourages them to put themselves in situations that push them towards growth. - With Margaret Chebat.  TIMESTAMPS:00:00 - 00:30: Introduction by John Hayes00:30 - 01:22: Introduction of Margaret Chebat and her background01:22 - 04:19: Margaret talks about how she got into franchising and her experience joining Puriclean04:19 - 05:50: Discussion on Margaret's knowledge of franchising before joining Puriclean05:50 - 06:58: John Hayes discusses the presence of women in franchising06:58 - 08:32: Margaret's transition from marketing to business development08:32 - 10:45: Margaret talks about the challenges she faced as a young woman in the franchising industry and her mentors at Puriclean10:45 - 12:16: John Hayes discusses the importance of educating young people about franchising and Margaret shares advice for newcomers12:16 - 14:09: Margaret provides advice on building relationships in the workplace14:09 - 15:25: Margaret discusses the importance of identifying opportunities for networkingLINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:The podcast continues the discussion on responsible franchising, emphasizing the importance of handpicking franchisees with the right skills. They note that while this is a crucial aspect of responsible franchising, it is often overlooked in favor of reducing costs or seizing sales opportunities. They argue that skills are less important than behaviors, as the latter can determine a franchisee's success with a brand. They caution that not everyone is suited for franchising, and it is the responsibility of the franchisor to discern who is likely to succeed. They criticize the common practice of franchisors selling franchises merely to collect a fee, arguing that this is not responsible franchising. Harper and Haller advocate for the use of personality profiles to match prospective franchisees with brands, a tool they claim is underutilized. They argue that this is the first step towards success for a franchisee and without it, responsible franchising cannot exist. They also suggest that personality profiles can help franchisors tailor their training to individual franchisees, as everyone learns differently. They conclude by urging prospective franchisees to insist on this practice and to compare their talents with those of the most successful franchisees. However, they note that a matching profile does not guarantee success, as other factors like money, location, and demographics also play a role. They stress that responsible franchising begins with knowing the complete story about a franchise candidate.- With Aaron Harper, Matthew Haller. LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:The podcast discusses the concept of responsible franchising, focusing on the selection of the right franchisees. The International Franchise Association's recent social media posts have emphasized the collective responsibility of the franchise community to protect the franchise model. However, the concept of responsible franchising, also known as responsible development, has not been widely accepted in the United States, unlike in Europe where organizations like the European Franchise Federation and the British Franchise Association have been promoting it since the 1980s. The podcast host criticizes American franchisors for selling their brand's master licenses for large sums of money, often leading to failure due to lack of readiness for international expansion. This has led to a perception of greed among American franchisors. The host also discusses the fear of failure that deters people from buying franchises and emphasizes that not all franchisors are equal. Some are more responsible in developing their franchise networks, providing effective training and support, and having experienced people to teach the system to franchisees. However, there are also franchisors who lack the experience or resources to develop successful networks, or who are simply selling franchises for profit, which is not beneficial for the franchisees. The host advocates for the franchise community to work together for the good of franchising and to embrace responsible franchising. The current interest in responsible franchising is partly due to potential franchise legislation that could potentially harm the franchise industry. The host encourages all communities to protect franchising, starting with the franchisors. Matthew Haller, president and CEO of IFA, and Aaron Harper, CEO of the Rolling Suds franchise brand, have proposed four core tenets of responsible franchising: setting clear expectations, ensuring capital adequacy, choosing the right franchisees, and promoting sustainable growth. The host agrees with these tenets but expresses concern that franchisors may continue to fall short in choosing the right franchisees, which often leads to issues within franchise networks. The host plans to discuss solutions to this problem in the second part of the podcast.- With Aaron Harper, Matthew Haller.TIMESTAMPS01:15 - Overview of Responsible Franchising 03:30 - Emphasis on Collective Responsibility by International Franchise Association 06:12 - Lack of Acceptance of Responsible Franchising in the United States 08:45 - Contrasting Approaches in Europe with European Franchise Federation and British Franchise Association 11:20 - Critique of American Franchisors Selling Master Licenses 14:50 - Perception of Greed Among American Franchisors 17:30 - Discussion on Fear of Failure and Varying Degrees of Responsibility Among Franchisors 21:05 - Advocacy for Collaboration and Embracing Responsible Franchising 24:30 - Concerns Regarding Potential Franchise Legislation 28:15 - Call for Franchisor Communities to Protect the Industry 31:00 - Introduction of Matthew Haller and Aaron Harper 32:45 - Four Core Tenets of Responsible Franchising 35:20 - Setting Clear Expectations 38:00 - Ensuring Capital Adequacy  LINKS:WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION :The video transcript features a conversation with Michael O. Browning Jr. The discussion begins with Browning's background, where he shares his journey from being a college dropout to becoming a successful entrepreneur. He explains his early struggles and how he overcame them through hard work and determination. Browning then delves into his business, Urban Air Adventure Park, detailing its inception, growth, and current operations. He highlights the company's mission to provide safe, fun, and affordable entertainment for families. Browning also discusses the challenges he faced in the business, such as managing the rapid growth and maintaining quality across all locations. He shares how he navigated these challenges through strategic planning, hiring the right people, and investing in technology. Browning emphasizes the importance of having a strong team and a clear vision for success. He also talks about the company's franchise model, explaining how it helps in expanding the business while ensuring consistency in service delivery. The conversation then shifts to Browning's leadership style. He believes in leading by example and fostering a culture of accountability and transparency. He also stresses the importance of continuous learning and adapting to change. Browning shares his insights on the future of the entertainment industry, predicting a shift towards more interactive and immersive experiences. He also discusses his plans for Urban Air, including international expansion and introducing new attractions. Browning concludes the conversation by sharing his advice for aspiring entrepreneurs. He encourages them to embrace failure as a learning opportunity, to be persistent, and to always stay true to their vision. He also underscores the importance of work-life balance and taking care of one's mental health. With Michael O. Browning Jr. - With Michael O. Browning Jr.  TIMESTAMPS :0:00 - John Hayes with the franchise hot seat, introducing his guest Michael O. Browning Jr.0:31 - John welcoming Michael to the program.0:51 - Introducing Michael's company, Unleashed Brands, and discussing the concept of entrepreneurs in franchising.3:02 - Michael talking about how he discovered franchising and decided to get involved.5:43 - Discussion of the family focus in Unleashed Brands.7:12 - The "franchise growth accelerator" tagline and its significance.8:20 - Michael's consideration of becoming a Franchise Support Organization (FSO).9:31 - The possibility of expanding the number of brands within Unleashed Brands.12:06 - The growth of Unleashed Brands and its international prospects.  LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:The Franchise Hot Seat Podcast features Aaron Harper, the CEO and owner of Rolling Suds, a rapidly growing power washing franchise. Harper explains that the power washing industry is largely made up of individuals doing the work themselves, with little large-scale sophistication. He believes a good franchise brand can bring standards and sophistication to the industry, much like 1 800 GOT JUNK did for the junk business in the nineties. Harper promotes responsible franchising, which he defines as setting proper expectations during the franchise development process and delivering on those promises. He emphasizes the importance of communication between operations and sales, and the need to turn away more franchisees than you bring in, to ensure only the right people are brought into the system. Harper has sold 44 units to 15 franchisees in 12 states in seven months, while turning away 25 people who were not right for the business. He stresses the importance of having enough capital, setting the right expectations, bringing in the right people, and knowing which systems will break a year from now and solving for that in advance. Harper also discusses the issue of passive income in franchising, which he believes is a mistake. He advises candidates to learn every aspect of the business before starting to scale, and warns against the misconception that you can buy a franchise, hire a general manager, and then set it and forget it. Finally, Harper explains his strategy of requiring a minimum purchase of two territories, which he believes encourages franchisees to think like multi-unit owners and provides room for growth. However, he will not sell more than three units to a franchisee unless they have previously built and scaled a business. - With Aaron Harper TIMESTAMPS (Use ChatGPT on Transcript): 00:00 - Introduction to the Franchise Hot Seat Podcast 00:23 - Introduction of the guest, Aaron Harper, CEO, and owner of Rolling Suds 01:17 - Explanation of what Rolling Suds does 02:19 - Discussing the need for another power washing franchise 04:02 - The lack of sophistication in the power washing industry 05:32 - Comparing to the development of other franchise industries 07:09 - Promoting responsible franchising 09:09 - Setting proper expectations in the franchise development process 10:45 - The importance of operations and sales alignment 11:34 - Turning away franchisees who are not the right fit 13:05 - Challenges in responsible franchising 14:15 - The issue of passive income in franchising 16:22 - Encouraging franchisees to be actively involved 18:05 - The mistake of franchising for passive income 19:46 - Scaling a business and the structure for scaling 22:13 - The minimum purchase requirement of two territories 24:12 - Thinking like a multi-unit owner 26:00 - Balancing capital allocation and ad spend for franchisees LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:In this video, you will learn: 1. The intriguing story of Brian Beers' journey in the franchising business, specifically with Midas, a renowned auto repair franchise. How did he and his brother transform a family business into a multi-million dollar empire? 2. How Brian and his brother managed to scale their business from just a few shops to a whopping 33 Midas auto repair shops in the Philadelphia and New Jersey regions. What strategies did they employ to achieve such impressive growth? 3. The unique approach Brian and his brother took after graduating from the University of Miami in 2010. How did learning best practices from other franchisees contribute to their success? 4. The smart financial moves they made to expand their business. How did they leverage a loan to acquire two locations in the Philly market and then use the profits from these locations to buy more shops? 5. The stability and resilience of the auto repair industry, even in times of economic downturn. Why does Brian consider it a good investment? 6. The surprising perception of Midas by the younger generation. Why is Midas more associated with tires, even though tires make up a small percentage of their business? 7. Brian's future plans for the business. What factors is he considering as he contemplates buying existing stores in their current footprint or in adjacent markets? 8. The potential challenges Brian foresees in expanding their business. Why is he cautious about adding complexity to their business by expanding to areas that would require air travel? Dive into this insightful conversation and discover the secrets behind the success of a thriving franchise business.      TIMESTAMPS:0:36 How Brian got into Midas11:40 Franchising as a people business16:19 Internal customers matter34:53 Insights into localized marketing strategies40:46 Balancing business expansion and personal life   LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION: In this video, you will learn: 1. How did a young man with a passion for radio end up as a successful franchise owner? Discover the unexpected journey of Gary Occhiogrosso, from his family's Italian pastry shops to the world of franchising. 2. What inspired Gary to leave his career in radio and venture into the franchising industry? Uncover the story of a neighbor's success that sparked a life-changing decision. 3. How did Gary manage to secure a franchise with no prior knowledge or training? Learn about his bold move to apply for a franchise, and the surprising outcome. 4. Why did Gary invite his cousin to join him in his venture? Understand the importance of partnership and collaboration in business. 5. What led Gary to realize his desire to be on the franchisor side of the table? Delve into the intriguing model and concept of franchising that captivated his interest. 6. Why did Gary choose Dunkin Donuts despite not studying franchising or looking at other opportunities? Find out how his neighbor's success, his familiarity with the bakery business, and his skills in sales influenced his decision. 7. What is Gary's advice for those considering entering the franchise business? Hear his insights on the importance of hard work, being connected to the mission and purpose of the franchise, and understanding that success is not guaranteed for everyone.  TIMESTAMPS:21:51 Why it pays to turn down prospective franchisors25:43 what it costs to become a franchisor30:28 educating and training prospect franchisors36:01: “Are prospective franchisees getting dumber?”40:24 profiling for the right franchise fit  LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:In this video, you will learn: 1. The intriguing history of HomeVestors, a real estate franchise company that once dominated the market. What led to its rise in the late 1990s and early 2000s? And what caused its decline during the Great Recession? The answers lie within the video. 2. The captivating story of Tim Herriage, a former franchisee who worked closely with Ken DeAngelo, the founder of HomeVestors. How did their relationship shape the company's trajectory? Watch to find out. 3. The inspiring leadership style of Ken DeAngelo, a charismatic and influential figure who left an indelible mark on HomeVestors. What made his leadership so genuine, heartfelt, and purposeful? And how did his personal touch contribute to the company's success? The video reveals all. 4. The innovative approach to franchising that set HomeVestors apart from its competitors. How did DeAngelo's unique strategy of avoiding oversaturation and only giving awards when truly deserved impact the franchisees? The video delves into this fascinating topic. 5. The groundbreaking concept of buying and renovating ""ugly"" houses, an idea that was initially met with resistance but eventually became a successful business model. How did this idea generate 250,000 leads a year for HomeVestors franchisees? The video explains in detail. 6. The importance of lead generation in the pre-internet era, a time when HomeVestors' billboard advertising strategy resulted in high-quality, prequalified leads. How did this strategy work and why was it so effective? The video provides the answers.      TIMESTAMPS:00:36 Remembering Ken D’Angelo’s remarkable leadership2:15 The role of leadership and charisma in any industry24:05 A numbers game and growth business29:12 When and why Tim left as a franchisee39:16 What Time Herriage would do for HomeVestors LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:Brian Woods, Vice President of Franchise Development at Neighborly, discusses his career trajectory and the growth of franchising.  Neighborly has 32 home service brands and over 5,500 franchise locations in nine countries.  Woods is responsible for the development of seven franchise brands, six of which were established under the leadership of Don Dwyer, the founder of Dwyer Group which later became Neighborly.  Woods is a key driver in the strategic direction of these brands, focusing on growth and market expansion.  He is passionate about changing people's lives through business ownership, providing financial flexibility and creating a legacy.  Woods' entry into franchising was unorthodox, starting his career on Wall Street and later transitioning into corporate strategy. He stumbled into franchising while working for G6 Hospitality, the parent company of Motel 6 and Studio 6, where he was responsible for driving the growth of these franchise brands. He later transitioned into a pure franchise development role, responsible for developing the Motel 6 and Studio 6 franchise in the western part of the United States.  Woods joined Neighborly two years ago and has spent the last eight to nine years of his career in franchising.  Despite criticisms of franchising, Woods believes it offers opportunities for financial growth and flexibility. He has seen a surge in interest in franchising since the pandemic, as people reevaluate their career paths and seek more control over their lives.   TIMESTAMPS:08:09 Increasing attention and interest in franchise development.13:32 How crucial is the DISC profile?24:15 The beauty of franchising35:30 Neighborly's process of bringing in the right people46:31 Brian's concerns about new franchise regulations   LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:In this video, you will learn: 1. The fascinating history of the Ziglar Corporation and how it became a powerhouse in the world of personal development. What was the driving force behind its success? Find out in the video! 2. How Tom Ziglar, the son of the legendary Zig Ziglar, started his journey in the company. From working in the warehouse to becoming the CEO, discover the valuable lessons he learned along the way. 3. The incredible impact of Zig Ziglar's teachings on countless lives. How did his wisdom and insights help shape the personal development industry as we know it today? 4. The secret to the Ziglar Corporation's longevity and continued success. What sets them apart from other personal development companies, and how have they managed to stay relevant in an ever-changing world? 5. The impressive number of books published by the Ziglar Corporation and the reason why Tom believes they are more important now than ever before. What is it about these books that makes them timeless and essential for personal growth? 6. The unique approach the Ziglar Corporation takes when it comes to licensing their materials. How has this strategy helped them expand their reach and impact even more lives? 7. The one aspect of personal development that Tom believes AI will never be able to master. Why is this crucial for maintaining our humanity in an increasingly automated world?  TIMESTAMPS:10:27 Zig Ziglar’s points of wisdom that pop up the most yet today18:50 The disruption that caused a huge shift in the industry22:40 Two types of intelligence28:02 The freedoms that licensing gives franchisees29:36 2 classic business mistakes made 34:02 What makes a successful franchise owner?  LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:In this video, you will learn: 1. What is the E-Myth and how does it debunk the common misconception about entrepreneurs like Richard Branson and Jeff Bezos? Discover the truth behind who really starts most businesses and why their skillset alone won't guarantee success. 2. Why do entrepreneurs create great franchises, while managers and technicians are the ones who buy and operate them? Uncover the secret behind the success of franchises and the crucial role that systematic operating systems play in their growth. 3. How can a franchise be as systematically efficient as McDonald's, and why is it essential for success? Learn the key factors that make a franchise worth pursuing and how to replicate this model for your own business. 4. Whose responsibility is it to ensure that a franchisee follows the system, and what happens if they don't? Find out the crucial role that franchisors play in the success of their franchisees and the consequences of not committing to the franchise model. 5. What is the ultimate takeaway from the E-Myth, and how can you apply its principles to your own business endeavors? Learn the importance of having a reproducible business system in place for success and how to implement these strategies in your own ventures. TIMESTAMPS:[04:52] What's wrong and what’s right with franchising?[14:03] Choosing the right franchise system for YOU[20:19] What’s wrong with the ⅔ franchise brands in North America[23:26] Standards franchisors SHOULD use[30:47] Finding the right franchise match with this tool LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION: In this video, you will learn: 1. How did a former football player at Appalachian State University become a successful entrepreneur and franchise executive? Discover the key factors that contributed to Jeff Dudan's incredible journey. 2. What was the side hustle that eventually led Jeff to become the preferred vendor for all student housing property managers? Find out how this experience laid the foundation for his future success in the franchise world. 3. How did Jeff's voracious reading habits and guidance from mentors play a crucial role in his business achievements? Learn about the life-changing philosophy that he shares in his book, "Discernment: The Business Athlete's Regimen for a Great Life through Better Decisions." 4. What is Home Front Brands, and how does Jeff, as the chairman and CEO, focus on building and growing franchise brands? Get an inside look at the company's mission and strategy. 5. How did Jeff's appearance on Undercover Boss impact his career and personal growth? Hear about his experience on the popular TV show and the lessons he learned. 6. What are the essential ingredients for success in the world of franchising, according to Jeff? Uncover the importance of hard work, perseverance, and surrounding oneself with supportive and knowledgeable people.   TIMESTAMPS:[06:53] The Business Athlete's Regimen for a Great Life through Better Decisions.[14:08] Values as a deciding factor[17:59] Investing in reputation[23:38] Who shouldn’t become a franchisee?[27:13] Do entrepreneurs belong in franchising?   LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

In this video, you will learn: 1. How did April Porter transition from a prosecuting attorney to a successful kickboxing franchisee? Discover the pivotal moments that led her to make this life-changing decision. 2. What were April's initial side gigs in dance and fitness while practicing law? Uncover the passion that drove her to explore these opportunities and how they eventually led her to kickboxing. 3. How did April decide to open multiple units with an emerging franchise? Learn about the thought process and strategy behind her ambitious move. 4. What trial attorney strategy did April apply to become profitable as quickly as possible in her kickboxing franchise? Find out the secret sauce that made her stand out from the competition. 5. How did the franchisor take notice of April's success and make her part of the validation team? Get an inside look at how her achievements caught the attention of the higher-ups. 6. What kind of national exposure did April receive, leading to interviews with magazines and news stations? See how her story inspired others and brought her into the limelight. 7. How did other franchisees reach out to April to learn her secrets to success? Hear firsthand how her experience and knowledge became a valuable resource for others in the industry. TIMESTAMPS :[1:15] April’s transitions from prosecuting attorney to kickboxing franchisee[9:44] Ownership Cloning System[12:44] Scrutinizing and selecting potential employees[16:32] Filling the franchisor-franchisee gap[18:41] Top 3 questions April gets from those who want to succeed like her[33:13] The beauty of DISC Profiling in franchising[36:12] What’s the SWAG conference? LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

Are you ready to take on the hot seat and challenge the notion of imposters? Some critics have labeled Michael Buble an imposter, claiming he's just a cover guy who brings nothing original to the world of music. But with his sold-out concerts and devoted fan base, he's clearly doing something right. Can the same be said of franchisees?  If you're in franchising, you won't want to miss this episode! We'll delve into the misconceptions about franchisees, and how they're not just following someone else's playbook. With their own creative ideas and controlled risk-taking, they're the perfect candidates for franchising. Don't let the label of "imposter" discourage you from achieving success. Listen in and discover how you can rise above the criticism and become a thriving franchisee.  TIMESTAMPS:[00:29] Is Michael Buble an impostor?[1:13] Dumbest thing said about franchisees[2:07] Franchisee Misconception[5:59] Entrepreneurs as pioneers[7:09] Drop the criticism!   LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast

Franchise agreements are one-sided and drafted entirely by franchisors. Starting a franchise can be complicated, so it's important to make sure that the contract is fair and that the franchisee understands everything in it. Some parts of the contract, like how much money the franchisee has to pay if they don't follow the rules or if they say bad things about the franchise, might be able to be changed.  In this podcast, lawyer Michael Webster talks with us about the ten important things that people who want to start a franchise need to think about before signing a contract. Michael explains that franchisors, who own the business and offer franchises to others, are usually honest and truthful, but not everyone who wants to run a franchise is honest. If franchisors do something wrong, they face significant penalties if they violate the principles of franchising. TIMESTAMPS:[07:29] Michael’s view on due process selections[17:17] FDD Item 9: Franchisee Responsibilities [22:45] Why providing systems is legally a MUST[29:34] Post-exit behaviors you need to know[33:11] How the non-compete agreement works in the US GUEST BIO:Michael Webster is a seasoned professional with extensive experience in the franchising industry. He started his career as an attorney, specializing in franchise law, before transitioning to the marketing and development side of franchising. Michael has worked closely with industry experts to help franchisors develop effective marketing and sales strategies. He is highly intuitive and skilled at identifying the latest trends and opportunities in the franchising world. Michael's legal background gives him a unique perspective on franchise relationships, allowing him to identify any potential issues or concerns that may arise. His expertise and experience make him a valuable resource for anyone looking to enter or expand in the franchising industry.   LINKS: WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast