Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation can unlock value across the public sector. In this episode, we look at how governments can connect citizens without leaving the disconnected behind. The answer: equality-centered design, AI technologies and a test-and-learn approach. Joining host Tim Smith for the discussion are Karl Hoods CBE, a Group Chief Digital and Information Officer for the UK government, and Sheena Thompson, EY UK&I Digital and Emerging Technology Leader. 16 mins

Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can unlock value across the public sector.  In this episode, EY’s Shalinder Bakshi and Pooja Warier Hamilton from Apolitical discuss the workforce challenges facing public sector organizations with host Tim Smith. They also share why identifying and developing core skills sets is crucial, along with allocating resources to goals and driving a culture of ongoing learning. 13 mins

Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can unlock value across the public sector.  In this episode, we look at how data-driven tech can help local governments prevent issues like homelessness, not pay for them. Joining host Tim Smith for the discussion are John Littlemore of Maidstone Borough Council, Alex Butler of Citizens Advice and EY’s Helen Sunderland and Neil Sartorio. 13 mins

Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can unlock value across the public sector.  In this episode, we consider the role of innovation in helping governments tackle the high demand for, and cost of, infrastructure projects. Joining host Tim Smith for the discussion are EY’s Jonas Groes and Chris Lewis, and Mikkel Hemmingsen, CEO of the Danish state-owned company Sund and Baelt.  13 mins

One of the biggest challenges in grant management is that the most critical targets of funding are hard-to-reach people in hard-to-reach places. In this, the first episode of the series, our host Tim Smith leads a discussion on efficient grant allocation with Steve Fussell, who was Chief Administrator, Office of Organizational Excellence, Seminole County Government in Florida, during the COVID-19 pandemic, and Amy Fenstermacher, EY Americas Grants and Relief Funds Management Leader.  14 mins.

Successful grant programs demand a relentless focus on outcomes. Grant administrators must implement effective monitoring procedures and gather comprehensive information while grant recipients, on the other hand, want to enjoy a smooth customer journey. In the second episode of the series, host Tim Smith talks outcomes with Michael Cooper, Senior Civil Servant, and Head of Defra’s Group Grants Hub, and Matt Wilson, EY EMEIA Grants and Relief Funds Management Leader.  14 mins

Grant and relief fund programs operate in complex, dynamic ecosystems, with an ever-present risk of fraud, misallocation and waste. And nowhere is this truer than for the United Nations Development Programme (UNDP). In this episode Tim discusses how to address such complexity with Dr. Pradeep Kurukulasuriya, Director and Executive Coordinator of Environmental Finance at the United Nations Development Programme, Maryam Hussain, EY International Fraud and Corruption Investigator, and Simon Inglis, Leader of the EY Grants and Relief Funding Management Team. 16 mins

Innovative, reliable and secure technology can help grantmaking organizations target the right people, track fund flow, spot fraud and waste and measure impact.  In our fourth episode of the series, host Tim Smith talks about how to harness the indisputable power of technology to improve grant management, with his guests Andrea Sampanis, Solutions and Services Lead, Grants Quality Service Management Office, U.S. Department of Health and Human Services, and Amy Fenstermacher, EY Americas Grants and Relief Funds Management Leader. 19 mins

How Cape Town became a world leader in water reduction In this episode the Mayor of Cape Town, Geordin Hill-Lewis, tells Meghan Mills how averting “Day Zero” led to a new strategy for water resilience. 16 mins

Why collaboration and accountability are key to achieving climate goals In the seventh episode of The City Citizen, Heather Taylor, CFO and Treasurer for the City of Toronto, talks to Meghan Mills about making sure her budget gets results. 14 mins

How creative thinking and bold action are transforming Port of Spain With its rich cultural heritage, beautiful surroundings and thriving industries, Port of Spain has a lot to offer. But even in idyllic locations like Trinidad and Tobago, capital cities have challenges to address - including how to transition to a smart, sustainable future. Mayor, Joel Martinez describes how he’s rejuvenating the city by building on its strengths and increasing civic pride. 10 mins

How Warsaw is becoming a sustainable city for all For the last couple of decades, Warsaw has been facing challenges common to cities of its size, from climate change to social inclusion. More recently, its physical and cultural closeness to Ukraine has also put it on the front line of a migration crisis. In this episode, the Deputy Mayor of Warsaw, Michał Olszewski, explains the initiatives used to tackle these challenges. 12 mins

How one city is creating partnerships to realize growth and climate goals. Kate Gallego, Mayor of Phoenix, talks to Meghan Mills about Phoenix’s journey to become the most sustainable desert city in the US. 15 mins

How hosting the Olympics is helping a fast-growing city meet its needs. With preparations underway for 2032 we are joined by Adrian Schrinner, Lord Mayor of Brisbane and John Kimlin, EY Partner, Oceania, Government and Health. 22 mins

How one city used leadership, culture and collaboration to drive change. In this fascinating discussion we talk to two people brought together by the transformation of one city. The first is Peter Danielsson, (former) Major of Helsingborg, Sweden. The second, Gerald Babel-Sutter, is co-founder and CEO of Urban Future.  17 mins

How sustainable city projects can have a ripple effect beyond borders. Sharing their vision for a city where people and the natural world thrive together we talk to Asli Pasinli, CEO of The World Wildlife Fund in Turkey and Mehmet Gulez, former Innovation and Markets Leader for EY Turkey.  15 mins

In this episode Kait Borsay talks to Liam Middleton, Head of Critical Energy Infrastructure & Commercial Projects for the Scottish Government and Philip Milne, EY Partner, Corporate Finance, Government & Transport about the opportunities and challenges of moving to a greener, fairer future in Scotland. 16 mins

In this episode we learn about “people plus digital” solutions to the childcare crisis.  Joining Kate are our guests Danielle Barnes, EY Americas Government and Public Sector Leader, and Justin Brown, Oklahoma Secretary of Human Services to explore how digital innovation can help . 19 mins

Kait Borsay leads a discussion on the huge value of tapping into neurodiverse talent for employees, employers, society and the world.  Joining us are Hiren Shukla, EY Global and Americas Neuro-Diverse Center of Excellence Leader; John Leonard, Deputy Executive Assistant Commissioner of the Office of Trade at U.S. Customs and Border Protection (CBP); and Rob Austin, Professor of Information Systems at Ivey Business School in Ontario, Canada. 29 mins

Learn how the Government of India created the world’s largest digital education platform, DIKSHA, to reduce learning poverty.  Host Kait Borsay is joined by Dr. Amarendra Behera, Joint Director, Central Institute of Education & Technology, National Council of Education Research and Training in the Ministry of Education, Government of India Shabnam Sinha, Lead Education Specialist at the World Bank in India Shankar Maruwada, Co-founder and CEO at EkStep Foundation in Bangalore.  15 mins