In this episode, I sit down with author Michael Hudlow. Michael is back on the show to discuss his new book How Not To F*ck Up - Artificial Intelligence & CRM Systems: Maximizing ROI with AI/CRM and also discuss some AI scenarios businesses should be considering today.

In this episode, I am joined again by my friend Srini Munagavalasa to discuss his new book Business Process Automation with Salesforce Flows. We talk about the importance of Flows within process automation and their benefits, Debugging and Testing, Using Apex within your Flows, and AI and Process Automation.

In this episode, I sit down with Rob Gifford. Rob is the recruiter for the Salesforce Division at HigherEchelon. The job market for Salesforce at the moment is flooded with tons of talent and seemingly tons of roles to be filled. So why is it people are having such a hard time landing positions? Rob provides his take on why the market is the way it is and also shares a few ways you can stand out in the hiring process. If you gain something from this episode please like and subscribe so others may benefit from these conversations. Check out YouTube for the video

In this episode, I sit down with Drew Niermann of CapStorm. Drew has a growth mindset and a knack for connecting with people. Drew takes us through his career journey and the impactful work CapStorm is doing in the realm of Salesforce data management. Whether you're a tech enthusiast, a professional in the field, or simply curious about the intersection of technology and personal values, this episode is sure to offer valuable insights. TOPICS: What is CapStorm Introduction to Salesforce ecosystem Leaving Speech Pathology for a career in Salesforce Learning on the job Advice when Changing Careers Tips on Selling your Products ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

In this episode, I sit down with Eric Dreshfield. Describing himself as a "Connector, Blogger, Marketer, Mentor, and Community Advocate", Eric has been in the Salesforce ecosystem since 2009, with experience spanning transportation, retail, life sciences, and more. He shares insights into the intricate relationship between technology and end-users. Discover how he has become a trusted bridge, seamlessly connecting the complex world of Salesforce with its daily users. As the Founder of Midwest Dreamin' and a distinguished Salesforce MVP from 2013 to 2020, now part of the Salesforce MVP Hall of Fame. Whether you're an experienced Salesforce professional or just starting out, this episode offers valuable insights and inspiration from a true Salesforce MVP Hall of Famer.. LINKS:https://www.midwestdreamin.com/https://www.linkedin.com/in/ericdreshfield/ https://thedreshonline.com/ ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

In this episode, I am joined by Michael Hudlow. Michael is a leader in Business Transformation, CRM, AI, Salesforce, as well as author of How Not To F**k Up A CRM System. JUMP AROUND: 00:40 - A Book Written from the Trenches 03:20 - Suggested Audience 04:40 - Why the Name "Salesforce" is Misleading 06:30 - Do You Even Need Salesforce? 09:50 - Keep up the Relationships with your Champions 15:57 - Michael's Career Path 19:30 - Getting Experience at the Right Places 21:37 - Legacy Systems and Changing Processes 28:57 - Importance of a Ticketing System 37:46 - Plugs Buy the Book: https://www.amazon.com/How-Not-Up-CRM-System-ebook/dp/B0CGQ37J8S/ref=sr_1_1?keywords=how+not+to+f+up+crm&sr=8-1 ———————————— Connect with Michael: https://www.linkedin.com/in/mmhudlow/ ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ ————————————

In this episode, I sit down with Ian Gotts, the mastermind behind Elements.cloud and a seasoned expert in the Salesforce ecosystem for over 20 years! Are you considering a career change? Join us in this eye-opening conversation where we explore the challenges that career changers encounter in today's dynamic job market. Discover why leveraging your past work experience is not just an option but your ultimate secret weapon to success! Ian shares invaluable insights into the realm of Business Analysis, drawing from his experiences. Learn how embracing the power of AI can elevate your skills to superhero status in the professional arena! Don't miss out on the key strategies and tips that will propel you towards success in the ever-evolving landscape of the business world! ------------------------------------------------------------------------ Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

In this episode, I have a compelling conversation with Rebecca Gray of CapStorm. Formerly a landlord, Rebecca successfully transitioned her career by tapping into her network and utilizing Trailhead. She opens up about her journey as a novice in the Salesforce industry, tackling a career shift while embracing the responsibilities of motherhood. Rebecca sheds light on crafting a balanced work schedule in the evolving landscape of remote work, ensuring that family time remains a top priority.

This was an insightful conversation where we explored the world of Salesforce with the incredible members of the Blind Institute of Technology (BIT). In this inspiring interview, we had the privilege of chatting with talented tech professionals Ertay Shashko and Rebecca Ledder who are visually impaired but have conquered barriers to excel in the Salesforce ecosystem. Discover how they embarked on their Salesforce journeys and overcame common challenges faced by visually impaired tech experts. Learn about their unique experiences, including their first steps into Salesforce, the tools and techniques they use to thrive in this field, and the supportive community that has empowered them along the way. We also touch on the role of inclusivity and diversity in the tech world and how Salesforce, as a platform, fosters an environment where everyone's talents can shine. Prepare to be inspired and uplifted by the remarkable individuals I had the pleasure of interviewing. Whether you're a Salesforce enthusiast or simply interested in the power of determination and passion, this episode is a must-watch. This heartwarming conversation highlights the Blind Institute of Technology's mission to bridge the gap in tech accessibility and create opportunities for all. TIMESTAMPS: 00:00 - Intro 00:38 - What is the BIT 02:02 - How to find BIT 04:42 - How Ertay and Rebecca found a career in Salesforce 10:43 - All about Screen Readers 17:45 - Working with Flow Builder 27:41 - Groups for visually impaired professionals 30:02 - What can non-visually impaired tech professionals do to make solutions more accessible 37:33 - Other tools for the visually impaired 42:46 - PLUGS 🔗 Connect with the Blind Institute of Technology: Facebook: https://www.facebook.com/BlindInstituteOfTechnology Twitter: https://twitter.com/BlindInstituteT LinkedIn: https://www.linkedin.com/company/blind-institute-of-technology/ Mastodon: https://nonprofits.masto.host/@blinditorg WATCH: https://youtu.be/tPjWdGOAHhc

In this episode, I sit down with Salesforce GPT & AI Expert Mark Good. Mark is the founder and creator of AI Force Training and the aiforcetraining.com program. We cover several topics plus Mark shares a quick demo of how you can utilize GPT in your Salesforce org to provide quick and efficient solutions for an Email-to-Case scenario. TIMESTAMPS: 01:16 - ChatGPT and OpenAI 07:09 - What is a greenfield project 08:00 - In-House vs. Consulting 09:10 - Bridging the knowledge gap between AI technology through AI Force Training 11:48 - FLOW GPT DEMO 19:00 - My thoughts on FLOW GPT 20:52 - Mark's response 22:35 - AI Force Training course structure 27:31 - Differentiating AI from other "smart" tools/features 31:18 - Final Thoughts

In this episode, I sit down with Kristian Jørgensen, a seasoned Salesforce solution architect at Waeg, an IBM Company. With nearly a decade of combined experience as a Salesforce end user, consultant, and solution architect, Kristian brings a wealth of knowledge to the table. His unique perspective from both the customer and consulting side of implementations allows him to empathize with and advise enterprise organizations on planning, orchestrating, and scaling their Salesforce implementations. Discover how Kristian's clear focus on usability and adoption unlocks value from Salesforce investments, helping businesses succeed in their digital transformation journey. Kristian's expertise is unmatched with an impressive 14 Salesforce certifications, including Strategy Designer, Development Lifecycle and Deployment Architect, Application Architect, and System Architect. He is also a certified SAFe Agilist, embodying agile principles in his approach. Don't forget to subscribe and hit the notification bell to catch this enriching episode. Stay tuned for valuable insights that will elevate your understanding of Salesforce and digital transformation. ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ ————————————

In this episode, I sit down with the author of the Salesforce Business Analyst Handbook Srini Munagavalasa. . . Srini Munagavalasa has more than 20 years of global IT experience in Salesforce CRM and PRM, SAP CRM, and HR. He has a passion for learning about new and emerging technologies and products and prototyping and implementing solutions resulting in customer satisfaction and business benefits. He has authored 10+ CRM, HR, and project management articles with Wellesley Information Services (WIS). He has also presented papers at Salesforce Dreamforce and SAP Sapphire/ASUG. He is currently working as a VP at Salesforce COE at MUFG Americas. He has a bachelor’s degree in metallurgical engineering and holds a post-graduate diploma in operations management. He has worked with renowned companies such as CA Tech, IBM, The Walt Disney Company, and PwC. ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

In this episode, I sit down with the Co-Founder of Navigators, Hayley Tuller. Hayley is a retired Navy Veteran who got her start in Salesforce as an "accidental" admin, eventually leading her to start her own consulting firm. . . We discuss a variety of topics that both beginners and experienced Salesforce professionals face. Hayley also shares the experience of transitioning out of a 20-year career in the Navy to civilian life and how that affected her ego. . . TIMESTAMPS: 03:10 - Recommended Resources 05:56 - Transitioning to Civilian Careers 08:42 - Start Planning Now 11:18 - Navigators 14:12 - Salesforce Consultanting 17:21 - Experience of Starting Navigators 20:24 - What To Do When Someone Shares A Lead 24:22 - Work Life as a New Consulting Firm 29:43 - How Do You Stay Up-To-Date on Salesforce 35:56 - Advice for Beginners, Entrepreneurs . . Resources Referenced: Merivis - https://merivis.org RAD Women - https://radwomen.org Trailhead - https://trailhead.salesforce.com Salesforce Military - https://veterans.my.site.com Mission Transition - https://matthewjlouis.com/books . . ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

In this episode, I sit down with fellow tester and author of 'The Complete Software Tester' Kristin Jackvony. Kristin is a career changer who went from teaching music to a highly respected leader in the testing/QA space. On top of her book, Kristin also has a YouTube channel called 'Monday Morning Automation' which is meant to be a step-by-step process that beginners can follow. Subscribe to Kristin's YouTube channel https://www.youtube.com/@thethinkingtester ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

I sit down with Warren Walters aka @Walters954. The conversation covers a range of topics, including the challenges of putting yourself out there and finding your voice and the legitimacy of a career in Salesforce. Warren also shares his insights on creating tailored and specific course content and fun conversational videos for YouTube. He walks us through the process of creating content, from idea to publishing, and shares tips on where to find inspiration. We also touch on the role of AI tools like ChatGPT in the industry and how to use them effectively. Whether you're new to the workforce or a seasoned professional, this conversation is sure to offer valuable insights and perspectives. You will learn about the importance of continuous learning and adaptation, the power of communication and collaboration in consulting, and the benefits of prioritizing self-care. Subscribe to the CareerCast - https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

Matt Louis is a retired Lieutenant Colonel from the US Army and is currently a leading expert in career transition for veterans and public service professionals. He is the author of the best-selling and award-winning book Mission Transition, which provides practical guidance for veterans, their families, and employers during the transition process. Matt serves as the veteran Transition Assistance officer for his West Point class, is a National Speaker for the US Chamber’s Hiring Our Heroes program, advises the nonprofit Soldiers To Sidelines, and actively serves several other veteran collaboratives around the country. Matt holds an MBA in Operations and Finance from The Kelley School of Business at Indiana University, a B.S. in Mechanical Engineering from West Point, and is a graduate of the US Army Command and General Staff College. He is also a certified Lean Six Sigma Master Black Belt, holds the ASCM organization’s Certified Supply Chain Professional designation, and is a certified Project Management Professional. In addition to his work with veterans, Matt is also the President of Purepost and previously led global strategy and transformation projects at Deloitte, the largest professional services firm in the world. Before Deloitte, Matt held global operational, production, and quality roles in multiple General Electric and Procter & Gamble divisions. He has also authored articles and reports for various publications and organizations, including Deloitte University Press and the Department of Defense. Matt's book Mission Transition has received multiple awards, including Gold Medals for Non-fiction Military and Business/Career/Sales at the 2022 International Readers' Favorite and 2021 eLit Book Awards, respectively. The book has also won several other awards, including the 2021 Nonfiction Authors Association Silver Book Award and the 2022 Global Book Awards Bronze Medal in the War & Military category. Matt is a sought-after speaker and advisor on veteran transition and is actively involved in various veteran collaboratives and organizations.

I'm excited to have Katherine Clark, Head of Salesforce Military and Trailhead Coach, as our guest. Katherine shares her remarkable career journey, including her decision to give back to the military community and her experience as a military spouse. We also explore the benefits of attending Salesforce events, how to blend past experience with a career in Salesforce, and what companies can do to better support their military employees. If you find value in this episode please consider following and don't forget about our YouTube channel. 00:16 - Career Journey 03:25 - Deciding to give back to the Military Community 04:31 - Realities of being a Military Spouse 06:32 - Trailhead Coach 11:04 - Upcoming Features 11:43 - Benefits of attending Salesforce Events 17:25 - Salesforce Community 19:32 - How companies can help their Military employees 21:35 - What I got out of Salesforce Military/Ohana 22:41 - Blending past experience with a Salesforce career #careers #networking #trailblazercommunity #militaryspouse #veteran #salesforceworldtour #podcast

In this episode, I sit down with Chris Hopper for another discussion about the Salesforce job market. Chris shares his insights on the job hunt from a recruiter's perspective and what you can do if you're in the hunt. 00:30 - Intro  01:15 - Job Market status  02:43 - Why are they not contacting me!?  05:02 - What can you do while you are waiting?  05:40 - Effects of removing the barrier to entry  07:15 - Challenges of HR and Recruiting  10:38 - Should you be concerned about massive layoffs?  12:05 - Explaining a 1099 employee  15:53 - Finding 1099 opportunities  18:40 - Starting your consulting firm  21:20 - Non-Compete scenarios  23:25 - Independent Consulting realities  26:36 - "Hidden" benefit you should be asking about  28:18 - Outro 29:27 - Must-Read Salesforce Book! Subscribe to the ALLEGANY CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

In this episode, I sit down with software tester, author trainer, and consultant James Bach. James has worked in the software industry for under 40 years and has become a well-known and respected thought leader. Topics covered: Automation and Testing ChatGPT Importance of Personal Responsibility Real Testing vs. Fake Testing How pursuing a career in Testing has changed What skills can make you become a better Tester Importance of building positive relationships ............................................................................................. Subscribe to the ALLEGANY CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

In this episode, I sit down with Real Estate Agent and Investor Ricardo Gonzalez of Remember Gonzalez Realty Group. Ricardo has 7+ years working in the industry and shares what he has learned through his experiences.  .  . 00:30 - Realities of working in Real Estate  04:38 - Flipping houses isn't easy  10:37 - How long does it take to learn the business of Real Estate  12:40 - When is a good time to get into Real Estate  16:15 - How to spot a BAD agent  18:12 - What can impact buying a home  26:25 - Remodeling does not lead to MORE money  28:00 - Take advantage of special loans you qualify for  30:48 - Importance of soft skills  33:00 - Final Thoughts  .  .  ————————————  Subscribe to the ALLEGANY CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ ————————————  #realestate #realestateagent #podcast #careerchange